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Acton Town Hotel

3.0 star property
Hotel within easy reach of Royal Botanic Gardens, Kew

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Acton Town Hotel

Exterior
Exterior
TV
Reception
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Free parking
    Free parking
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Front desk safe
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Free self-parking
  • Mini fridge

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Single Room, Ensuite

Iron/ironing board, bed sheets

Single Room, Ensuite

Highlights

Heating
Mini-fridge
TV
Shower/bath combination
Private bathroom
Coffee/tea maker
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room, Shared Bathroom

Iron/ironing board, bed sheets

Triple Room, Shared Bathroom

Highlights

Heating
Mini-fridge
TV
Shower/bath combination
Coffee/tea maker
Daily housekeeping
  • Sleeps 3
  • 3 Single Beds

View all photos for Twin Room, Ensuite

Iron/ironing board, bed sheets

Twin Room, Ensuite

Highlights

Heating
Mini-fridge
TV
Shower/bath combination
Private bathroom
Coffee/tea maker
Daily housekeeping
  • 9 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, Shared Bathroom

Iron/ironing board, bed sheets

Single Room, Shared Bathroom

Highlights

Heating
Mini-fridge
TV
Shower/bath combination
Coffee/tea maker
Daily housekeeping
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room, Ensuite

Iron/ironing board, bed sheets

Triple Room, Ensuite

Highlights

Heating
Mini-fridge
TV
Shower/bath combination
Private bathroom
Coffee/tea maker
Daily housekeeping
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Double Room, Ensuite

Iron/ironing board, bed sheets

Double Room, Ensuite

Highlights

Heating
Mini-fridge
TV
Shower/bath combination
Private bathroom
Coffee/tea maker
Daily housekeeping
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room, Ensuite

Iron/ironing board, bed sheets

Quadruple Room, Ensuite

Highlights

Heating
Mini-fridge
TV
Shower/bath combination
Private bathroom
Coffee/tea maker
Daily housekeeping
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

View all photos for Twin Room, Shared Bathroom

Iron/ironing board, bed sheets

Twin Room, Shared Bathroom

Highlights

Heating
Mini-fridge
TV
Shower/bath combination
Coffee/tea maker
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Ensuite (5 People)

Iron/ironing board, bed sheets

Family Room, Ensuite (5 People)

Highlights

Heating
Mini-fridge
TV
Shower/bath combination
Private bathroom
Coffee/tea maker
Daily housekeeping
  • 25 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Family Room, Ensuite (6 People)

Iron/ironing board, bed sheets

Family Room, Ensuite (6 People)

Highlights

Heating
Mini-fridge
TV
Shower/bath combination
Private bathroom
Coffee/tea maker
Daily housekeeping
  • 28 sq m
  • Sleeps 6
  • 6 Single Beds

Similar properties

Front of property

St. David's Hotels

Free WiFi
24/7 front desk
Non-smoking
7.8 out of 10, Good, (413)
The price is S$171
includes taxes & fees
25 Nov - 26 Nov
St. David's Hotels
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About the area

Map
109 - 113 Gunnersbury Lane, Acton, London, England, W3 8HQ

What's nearby

  • Royal Botanic Gardens, Kew - 5 min drive - 3.4 km
  • Westfield London Shopping Centre - 10 min drive - 5.1 km
  • Wembley Stadium - 10 min drive - 8.3 km
  • Natural History Museum - 11 min drive - 9.4 km
  • Royal Albert Hall - 12 min drive - 9.9 km

Getting around

  • Heathrow Airport (LHR) - 21 min drive
  • London (LTN-Luton) - 54 min drive
  • London (LCY-London City) - 72 min drive
  • Gatwick Airport (LGW) - 73 min drive
  • London (STN-Stansted) - 79 min drive
  • London (SEN-Southend) - 98 min drive
  • Acton Central Overground Station - 18 min walk
  • Acton Main Line Station - 22 min walk
  • Kew Bridge Station - 24 min walk
  • Acton Town Underground Station - 1 min walk
  • South Acton Overground Station - 14 min walk
  • Ealing Common Underground Station - 15 min walk

Restaurants

  • ‪Acton Town London Underground Station - ‬5 min walk
  • ‪The Red Lion & Pineapple - ‬7 min walk
  • ‪Casereccio - ‬2 min walk
  • ‪Acton Town Fish & Chips - ‬2 min walk
  • ‪Rodfai - ‬8 min walk

About this property

Acton Town Hotel

At Acton Town Hotel, you'll be a short five-minute drive from Thames River and Royal Botanic Gardens, Kew. Also, Kensington High Street and Westfield London Shopping Centre are within a short drive. Public transportation is only a short walk: Acton Town Underground Station is steps away and South Acton Overground Station is 14 minutes.

Languages

Arabic, English, Hindi, Portuguese, Urdu

At a glance

Hotel size

  • 33 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check in from 2 PM to 7:00 PM and 2:00 PM to 7:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Sunday (10:00 AM - 7:30 PM)
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • On-site parking only available on request
  • Free on-site self-parking
  • On-site parking is limited
  • Free off-site parking nearby

Other information

  • Smoke-free property

Property amenities

Services

  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • 2 buildings/towers
  • Built in 1985
  • Safe-deposit box at front desk

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Hairdryer (on request)
  • Towels
  • Toilet paper

Food and drink

  • Mini fridge

More

  • Daily housekeeping

Fees & policies

Parking

  • Guests must contact this property in advance to reserve on-site parking

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property requires a deposit equal to the full cost of a stay for any bookings where payment for the stay will be made onsite instead of at the time of booking. This deposit is to be paid in full at the time of booking.

Also known as

Acton Hotel
Acton Town Hotel
Acton Town Hotel London
Acton Town London
Hotel Acton Town
England
Acton Town Hotel London, England
Acton Town Hotel Hotel
Acton Town Hotel London
Acton Town Hotel Hotel London

Frequently asked questions

Does Acton Town Hotel offer free cancellation for a full refund?
Yes, Acton Town Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Acton Town Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Acton Town Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Acton Town Hotel?
Check-in start time: 2 PM; check-in end time: 7:00 PM. Check-out time is 11 AM.
What is there to do at Acton Town Hotel and nearby?
Recommended spots to visit include Royal Botanic Gardens, Kew (1.6 mi) and Westfield London Shopping Centre (3.1 mi), along with Wembley Stadium (5.1 mi) and Natural History Museum (5.8 mi).
What's the area around Acton Town Hotel like?
Acton Town Hotel is in Acton, a short 1-minute walk from Acton Town Underground Station.

Acton Town Hotel Reviews

Reviews

5.8

5.6/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

Reviews

2/10 Poor

Bed bugs
I was bitten to within an inch of my life due to the infestation of bed bugs at the hotel
Nathan, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Outdated
Nothing special. Very basic.
Aisha, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Dirty and Dangerous with Bed Bugs!!
This is the most disgusting and dangerous hotel I have EVER stayed in. DO NOT STAY HERE!! It was cheap for outskirts of London but for the state of the hotel I would expect to get paid for putting up with the place! The carpark is tiny and gross full of rubbish and just smelt! The room looked like it had literally never been cleaned!! Dirt around th taps and around the shower! You could tell the carpet was disgusting also! Bed sheet looked clean but I still don't trust that it was actually ever cleaned or changed and did not fit the bed! Bed was unstable and uncomfy! Plug sockets were loose and coming out the wall and one didn't even work it was that loose. The window had a big gap underneath it and you coukd not lock the door from the inside which I find very dangerous especially since the hotel was so obviously dodgy!! Maybe the worst thing about it is that we found a bed bug and 2 days later me and my friend are still itching from the disgusting, infested, dangerous hotel room! I hope other people read the reviews first and anyone saying they had a nice stay clearly "work" for the hotel or in the hotel if you know what I mean! This place should be condemned and shut down! It would never pass a health and safety inspection!
Nicola, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Mala limpieza, la calefacción no funcionó ni el agua caliente
2-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

2/10 Poor

Filthy from head to bottom DO NOT STAY HERE!
In some cases when you book cheap accommodation you can expect to get what you paid for, but on this occasion, I found myself in a very dated hotel. The room smelled cigarettes, the basin smelled urine, the carpets were utterly disgusting, uncomfortable bed and to top it up, the bedsheet was dirty and I found bed bugs as well. The whole experience just makes me wonder how can this hotel gets a license to operate in such precarious conditions?! I stayed for 2 nights only and both nights I was not able to sleep. Very disrespectful guests coming and going throughout the night slamming doors and having loud conversations. The shared bathroom was so dirty and smelly that I decided not to shower or use the bathroom until arriving to the airport. Customer service is pathetic. So, no... I paid too much for what I actually got. Not a healthy place to stay.
Jason, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Brian, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Expedia guest review

4/10 Fair

You get what you pay for with this hotel. I was in London for 9 days so really had to compromise . I saved a lot of money but... Pros for lack of a better term *a 2 min walk to tube station *small store right outside for snacks & small restaurants in the area *Room with twin beds is a lot bigger than other budget hotels Cons *Mold in bathrooms ceiling and bathtub (asked if they could clean explained it was in the caulking so cant come out) *cobwebs in room *old dusty sheets to match cobwebs *horrible smell in the hallways *room service don't knock just bust open the door (happened 4 out of 9 days until I told them to stop) *even though tube was close ,destinations were not *dark alley to walk through to get to rooms at nighttime All they have to do is give the place more TLC and it wouldn't be so horrible. Being transparent so it can help your decision...i saved a lot of money though 😑
Alex, 9-night business trip
Verified Expedia guest review

4/10 Fair

1-night trip
Verified Expedia guest review

8/10 Very good

Helena, 1-night trip
Verified Hotels.com guest review

2/10 Poor

3-night trip
Verified Ebookers guest review

6/10 Good

Did the job
Very ordinary. Only required a two night stay and it did the job. Would not want to stay longer. Would not recommend
Greg, 2-night romance trip
Verified Hotels.com guest review

4/10 Fair

Wouldn't recommend!
Cleanlines - When we arrived we were told that our rooms might be ready but the receptionist was unsure. She took us to our room and said, "it looks like its been cleaned so you should be ok but i can change the sheets if you want." The room we were given had an awful smell so we were shown another room which didn't have a handle on the inside of the door! Finally, they gave us a better smelling room with door handles on both sides. I still wouldn't say it was clean as the next morning i had bed bug bites all over me!
1-night trip
Verified Hotels.com guest review

2/10 Poor

N absolute disgraceA
Having booked at this hotel last minute for my wife. Upon recieving confirmation of the booking she took a taxi to the hotel, during my journey around 18.45 she received a telephone call from the hotel informing her that due to a booking error her room was no longer available. No further assistance was provided by the hotel other than perhaps talk to customer services. After numerous calls and many hours of telephone conversations. I'm informed by customer services for hotels.com the following day that the hotel had claimed they didn't receive the booking almost until 21.20 over 2 hours after they had informed my wife via telephone that an error had occurred and long after I had started trying to rectify matters with CS at hotels.com. The hotel lied to my wife, they lied to me. And they have lied to their booking agents and as a result my wife was extremely stressed as she was still trying to find suitable accommodation in London @22.00 that evening and the matter was still unresolved 16hours later with repeated lies from the hotel. An absolute disgrace.
William, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very good

The location to metro and parking on premises for free near central London was awesome
2-night family trip
Verified Expedia guest review

2/10 Poor

Horrible
i booed a room with private bathroom but was offered shared bathroom, they did change. room was so dirty but it was late and i had travelled from the north west. so put up with it. would have been happier camping in the yard. No WiFi had to sit in reception. paid over the odds for a service and didn't receive it. went back on hotels.com to see if there was anything else in the local area and the rooms were advertised in this hotel for £30 less than i paid. don't stay here unless your desperate like i was. more like a halfway house than a hotel. if a little care was taken it could improve this place to a doss house
1-night trip
Verified Hotels.com guest review

2/10 Poor

Run down and dirty, the bed sheets were unclean carpet was stained and fridge was disgusting
3-night business trip
Verified Hotels.com guest review

2/10 Poor

Pawan, 2-night family trip
Verified Hotels.com guest review

6/10 Good

The property could use some major renovations. There is a lot of mold in the bathroom which I’m allergic too. The carpet could be taken out and wooden floors be put in. The location is great. Wahid was a very nice young man who answered a lot of questions for us.
ROSALINE, 4-night family trip
Verified CheapTickets guest review

6/10 Good

Ideal, on the outskirts of London, straight off the M4, and next to an Underground station. Perfect for a short break
1-night family trip
Verified Expedia guest review

8/10 Very good

richard, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Acton town hotel
Second time here in last few weeks, so cant be all bad. Reasonably comfortable and clean. Convenient location
S, 1-night trip
Verified Hotels.com guest review