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Universal Hotel Neptuno - Adults Only

4.0 star property
Adults-only beach hotel with restaurant, near Playa de Palma

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Photo gallery for Universal Hotel Neptuno - Adults Only

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Breakfast, lunch, dinner served; Mediterranean cuisine, beach views
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
Daily buffet breakfast (EUR 15 per person)
Located near El Arenal Beach, Universal Hotel Neptuno - Adults Only offers a tranquil retreat with beachfront dining and a white sand beach. Guests can unwind at the sauna, grab a bite to eat at PM1114 bistro or enjoy al fresco dining. With in-room WiFi, bike rentals and poolside bar this hotel provides the perfect blend of relaxation and convenience that has left previous guests raving about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Parking available
  • Pool
  • Gym
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Seasonal outdoor pool
  • Pool bar
  • Coffee shop/cafe
  • 24-hour business centre
  • Airport shuttle

Feel at home (6)

  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker
  • Blackout curtains

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room, Balcony, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Double Room, Balcony, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 23 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, Sea View (Lateral)

Living area

Suite, Sea View (Lateral)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony, Partial Sea View

In-room safe, desk, laptop workspace, blackout curtains

Double Room, Balcony, Partial Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 23 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Studio Suite, Sea View (Frontal)

In-room safe, desk, laptop workspace, blackout curtains

Junior Studio Suite, Sea View (Frontal)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Separate bath and shower
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, Balcony, Sea View (Lateral)

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, Balcony, Sea View (Lateral)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 40 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, Terrace (Lateral)

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, Terrace (Lateral)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
  • Sea view
  • Sleeps 2
  • 2 Single Beds

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8.6 out of 10, Excellent, (1003)
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9 Mar - 10 Mar
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About the area

Map
Calle Llaut 34, Palma de Mallorca, Palma de Mallorca, Mallorca, 7600

What's nearby

  • Playa de Palma - 2 min walk - 0.2 km
  • El Arenal Beach - 17 min walk - 1.5 km
  • Palma Aquarium - 6 min drive - 5.1 km
  • Platja de Can Pastilla - 11 min drive - 5.8 km
  • Port of Palma de Mallorca - 17 min drive - 17.1 km

Getting around

  • Palma de Mallorca (PMI) - 11 min drive
  • Marratxi Poligon Station - 14 min drive
  • Marratxi Station - 16 min drive
  • Palma de Mallorca Son Fuster Station - 17 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Megapark - ‬2 min walk
  • ‪Bierkönig - ‬4 min walk
  • ‪Levita Cafe - ‬3 min walk
  • ‪Bamboleo - ‬5 min walk
  • ‪Balneario 6 - ‬4 min walk

About this property

Universal Hotel Neptuno - Adults Only

Universal Hotel Neptuno - Adults Only is a great choice for your beach stay in Palma de Mallorca. The indoor pool provides a splash of fun, and guests can also take advantage of a fitness centre and a sauna. Offering a beachfront location, PM1114 serves Mediterranean cuisine and is open for breakfast, lunch and dinner. A poolside bar, a seasonal outdoor pool and a snack bar/deli are other highlights. Fellow travellers say great things about the helpful staff.

Languages

Catalan, English, French, German, Italian, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 100 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 2 AM
    • Late check-in subject to availability
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 16
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free off-site parking nearby
DONE

Transfers

    • Airport shuttle*
    • Bus station shuttle*
DONE

Off-site

    • Area shuttle within 30 metres*
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Snack bar/deli

What to do

  • Beach access
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped hire nearby

Working away

  • 24-hour business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Terrace
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Seasonal outdoor pool
  • Bike parking
  • Sauna
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Espresso maker

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • Water-efficient toilets only

Special features

Dining

PM1114 – This beachfront bistro specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Pool Bar – This beachfront bar only serves light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night, up to 9 nights and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
  • Airport shuttle service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April 14 to October 31

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Neptuno Playa de Palma
Neptuno Hotel
Neptuno Playa de Palma
Myseahouse Hotel Neptuno Playa de Palma
Myseahouse Neptuno Playa de Palma
Myseahouse Neptuno

Frequently asked questions

Does Universal Hotel Neptuno - Adults Only offer free cancellation for a full refund?

Yes, Universal Hotel Neptuno - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Universal Hotel Neptuno - Adults Only?

Yes, there's an indoor pool and a seasonal outdoor pool.

Are pets allowed at Universal Hotel Neptuno - Adults Only?

Sorry, pets aren't allowed.

Is parking offered on site at Universal Hotel Neptuno - Adults Only?

No, unfortunately, but there's free parking nearby.

Is an airport shuttle service offered by Universal Hotel Neptuno - Adults Only?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Universal Hotel Neptuno - Adults Only?

Check-in start time: 3:00 PM; check-in end time: 2 AM. Check-out time is 11:00 AM.

Is there an on-site casino at Universal Hotel Neptuno - Adults Only?

No, this hotel doesn't have a casino, but Mallorca Casino (15-min drive) is nearby.

What is there to do at Universal Hotel Neptuno - Adults Only and nearby?

Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a sauna. Universal Hotel Neptuno - Adults Only also has a fitness centre.

Are there restaurants at or near Universal Hotel Neptuno - Adults Only?

Yes, PM1114 offers al fresco dining, Mediterranean cuisine and pool views.

Does Universal Hotel Neptuno - Adults Only have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Universal Hotel Neptuno - Adults Only like?

Universal Hotel Neptuno - Adults Only is located on the waterfront, a short 9-minute walk from La Porciuncula Church and 17 minutes' walk from El Arenal Beach.

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Universal Hotel Neptuno - Adults Only Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Super!
Daniel, 1-night trip

8/10 Very good

The staff were absolutely amazing, especially Mariano from the front desk who solved every little thing we requested with a smile and fast. I would absolutely recommend this hotel especially if you like the party scene that Mega Park provides.
Mariel, 4-night trip

8/10 Very good

Very close to the Playa's party hotspots. Nice pool. Very friendly staff, clean and calm rooms. Only downsight: mattresses were worn out (soft "hole" in the middle).
Tobias Nils, 4-night trip

8/10 Very good

Everything was very good so far and the staff very nice and friendly, we felt very comfortable. But the mattresses and some pillows were not good
Christian, 3-night trip

6/10 Good

The hotel itself is not bad (even if it is definitely not a 4 star hotel) but the location is terrible, in the middle of a little Germany full of drunk people
Carlo, 7-night trip

8/10 Very good

Clean
Pilar Cazorla, 7-night trip

8/10 Very good

Very windy at the pool. Photos show things differently. Lots of nightlife next door. Old hotel updated year 2000, well maintained. Very nice staff.
Peter, 3-night trip

10/10 Exceptional

Great staff - the housekeeper was stellar. The servers were kind and attentive. Pilar was kind and did an excellent job in surprising my husband for his birthday. The cake was fabulous and the prosecco was nice too. Honestly, the only down was the kids partying all night around the hotel, but this is not in the hotel's control. Would recommend the hotel for sure!
Vildana, 4-night trip

4/10 Fair

The property was totally fine but the outside beach was very dirty and not well kept.
Kathleen, 3-night trip

6/10 Good

Very dated hotel but on the beach
The only reason you should consider this hotel is because of the location. Its on the beach and next to Mega park for those who want to party. Other then that this room is very very very dated.... Like 1990- 2000... Definitly not worth the money....
Ermin, 3-night trip

10/10 Exceptional

I didn’t like the ants in the bathroom
Alexander, 5-night trip

10/10 Exceptional

I absolutely cannot fault my mini break spent at the Universal Hotel Neptuno. All front desk staff, in particular, German and Daniel, were extremely helpful, patient, bilingual and approachable. The ideal that you want and expect from any hotel front desk abroad but rarely receive in reality. However this was the case for me, so checking in, booking excursions, recommendations for places to eat out, directions, booking taxis, holding my luggage after check out, any additional requests etc etc were all made easier by having such a client focused dedicated front desk. Thank you again to German and Daniel. Also huge credit to the cleaning staff who made my room so presentable and such a huge pleasure to return to each day. Other services such as pool, restaurant, sauna, gym, having a beach front view were such a delight to enjoy too. I would certainly recommend this hotel to any one visiting Palma De Mallorca. Richard
Richard, 3-night trip

2/10 Poor

Mannan, 4-night trip

10/10 Exceptional

2-night trip

6/10 Good

Tina, 1-night trip

2/10 Poor

Der Bass von der Bar war unerträglich
Roger, 3-night trip

10/10 Exceptional

Freundlichkeit und Service nicht zu überbieten
Der Service, Reception wirklich top! Essen fand ich super! Alle sehr hilfsbereit und sehr zuvorkommend und freundlich! Ich reise viel aber das habe ich selten erlebt! Danke!
Rita, 5-night trip

10/10 Exceptional

das Hotel liegt einfache super und ist nach dem Renovieren noch besser al im letzten Jahr. Wir kommen auf jedenfall wieder es hat uns super gefallen.
Ralf, 5-night trip

10/10 Exceptional

Ann-Cathrin, 4-night trip

8/10 Very good

Timo, 3-night trip

10/10 Exceptional

xxxxx
Jens-Leif, 2-night trip

10/10 Exceptional

Jennifer, 3-night trip

8/10 Very good

Alles sehr schön Leider war am Ankunftstag das frühstück nur mit extra kosten möglich Abreise frühstücken sehr wünschenswert kein Personal da
Olaf, 4-night trip

4/10 Fair

Tatia, 8-night trip

10/10 Exceptional

Andreas, 3-night trip