Alupang Beach Tower - Tamuning

The room was very good...very spacious & clean. The A/C worked wonderfully (very necessary), comfortable beds and the WiFi worked flawlessly after a little initial monkeying with the in-room router. There's a great view of the Tamuning resort and bay area from my side of the hotel from the 11th floor balcony. The pool was well maintained, and the beach access was very convenient (though the beach itself was surprisingly small). The room amenities were nice; I especially enjoyed having a full kitchenette so I didn't have to eat out every meal, however, there was nothing provided by the hotel to accompany the amenities...no dish soap or towels for the kitchen sink, no dishwasher detergent and no filters or coffee for the full-sized coffee maker. I expected to have to provide laundry detergent, but these others caught me by surprise, as they are provided by other residence hotels I've stayed at previously. Is it a Guam thing? It also would've been nice to have a "Welcome" binder with hotel and local information. Lastly, the majority (all?) of the common spaces downstairs were not air conditioned. I like to get out of my room sometimes to read a newspaper or enjoy a beverage in the hotel lobby or do some people watching, etc, but the heat and humidity throughout the common spaces precluded any activity there other than passing through.

This place is in clear need of renovation. The building on the outside needs serious rework or pant. Main lobby is in serious need of renovation as well, as there was not much staff to greet you. The place looked like it was either going under-construction or just was done half was as it is running out of funds. The room decor was completely outdated. Seems like you are walking back into the 90's. Water pressure needs improvement along with the hot water. However, the staff was nice and professional. The rooms are clean and spacious but they could do a lot better with the space they have in the room for the guests. With all the space they had a extremely small tv that doesn't fit the room. The internet was spotty in some areas of the room as well. I would recommend this for couple/business/family and friends. Or just yourself if you like to have lots of space to yourself.

Very spacious and close to the main attractions. Will come back with family again.

Perhaps this stay was doomed from the start. I made the original booking to start on the wrong day (I forgot about the date change when going from the mainland to Guam). And even though I caught the mistake and phoned customer service within 30 minutes after booking the reservation (one of those prepaid, non-refundable ones), the property manager refused to modify the reservation and we ended up paying for the first night anyway. Hotels.com however made an accommodation separately, for which I am grateful. When we arrived, the first room we were given was not completely clean and was infested with cockroaches. There were even living and dead cockroaches in the refrigerator. The staff were apologetic and quickly moved us to another room. This one appeared to be clean and not infested. On the second morning there, I was heading out for a morning walk on the beach and slipped on the stairs, hitting my head and ending up in the urgent care. Management seemed appropriately concerned and apologetic, and were clearly aware the steps are a slipping hazard (there is a sign) and made a point of telling me the property is regularly inspected and passes all the safety reviews. Later we received some gift certificates from management to a restaurant, we weren't sure the restaurant would honor them because the expiration dates had been crossed out and changed, so we made no attempt to redeem them, and to be honest it was not a restaurant we would have chosen to dine in.