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Atlantis Plaza Hotel

3.5 star property
Savor flavors from around the world at El Coral restaurant while soaking up city vibes near San Jose Cathedral.

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Photo gallery for Atlantis Plaza Hotel

Interior
Interior detail
View from property
Front of property
Outdoor pool, open 9:00 AM to 8:00 PM, pool loungers
Experience the vibrant spirit of Atlantis Plaza Hotel, where international cuisine and modern comforts await. Unwind with a rejuvenating sauna or steam room session, then enjoy a dip in the outdoor pool or kids' pool. With free English breakfast, laundry facilities, and multilingual staff nearby San Jose Cathedral and Gobernación Norte de Santander.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Non-smoking
  • Free parking
  • Free breakfast
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Sauna
  • Steam room
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room

Minibar, in-room safe, desk, blackout curtains

Family Room

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Shower/bath combination
  • 1 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds and 1 Single Bed

View all photos for Triple Room

Minibar

Triple Room

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Shower/bath combination
  • 1 sq m
  • City view
  • Sleeps 3
  • 1 Large Single Bed and 1 Single Bed

View all photos for Double Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Double Room, 1 Double Bed

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Shower/bath combination
  • 1 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Ibis Cúcuta Hotel

  • Airport transfer
  • Pet-friendly
  • Free parking
  • Free WiFi
9.0 out of 10, Wonderful, (592)
The price is S$61
includes taxes & fees
23 Feb - 24 Feb
Ibis Cúcuta Hotel
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About the area

Map
Calle 8 No. 7-55 Centro, San José de Cúcuta, Norte de Santander, 540006

What's nearby

  • San Jose Cathedral - 7 min walk
  • Cucuta Museum of Culture - 12 min walk
  • Gobernación Norte de Santander - 12 min walk
  • General Santander Stadium - 14 min walk
  • Ventura Plaza Commercial Center - 15 min walk

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 15 min drive

Restaurants

  • ‪Café Frontera - ‬8 min walk
  • ‪Restaurante La Mazorca - ‬8 min walk
  • ‪Cevicheria El Mar - ‬7 min walk
  • ‪Red - ‬7 min walk
  • ‪Restaurante Embajada Antioqueña - ‬7 min walk

About this property

Atlantis Plaza Hotel

Atlantis Plaza Hotel is a great choice for a stay in San José de Cúcuta. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at El Coral, which serves international cuisine and is open for lunch and dinner. Other highlights include a bar/lounge, a sauna and a steam room.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 61 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Check-out time is 1 PM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children may not be eligible for complimentary breakfast
    • Parents must have child's birth certificate and photo ID*
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children's pool
  • Children's menu

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2008
  • Safe-deposit box at front desk
  • An outdoor pool
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

El Coral – This restaurant specialises in international cuisine and serves lunch and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:00 PM

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Cashless transactions are available.

Also known as

Atlantis Plaza Cucuta
Atlantis Plaza Hotel
Atlantis Plaza Hotel Cucuta
Atlantis Plaza Hotel Hotel
Atlantis Plaza Hotel San José de Cúcuta
Atlantis Plaza Hotel San José de Cúcuta
Atlantis Plaza San José de Cúcuta
Hotel Atlantis Plaza Hotel San José de Cúcuta
San José de Cúcuta Atlantis Plaza Hotel Hotel
Hotel Atlantis Plaza Hotel
Atlantis Plaza
Atlantis Plaza San Jose Cucuta
Atlantis Plaza Hotel Hotel San José de Cúcuta

Frequently asked questions

Does Atlantis Plaza Hotel offer free cancellation for a full refund?

Yes, Atlantis Plaza Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Atlantis Plaza Hotel?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 8:00 PM.

Are pets allowed at Atlantis Plaza Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Atlantis Plaza Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Atlantis Plaza Hotel?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 1 PM. Contactless social distancing and check-out are available.

What is there to do at Atlantis Plaza Hotel and nearby?

Atlantis Plaza Hotel has an outdoor pool and a sauna, as well as a steam room.

Are there restaurants at or near Atlantis Plaza Hotel?

Yes, El Coral offers international cuisine.

What's the area around Atlantis Plaza Hotel like?

Atlantis Plaza Hotel is in the heart of San José de Cúcuta, a short 12-minute walk from Gobernación Norte de Santander and 15 minutes' walk from Ventura Plaza Commercial Center.

Atlantis Plaza Hotel Reviews

Reviews

7.6

Good

7.4/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Good services
DEYSY, 1-night trip

2/10 Poor

No se hospeden en este hotel
Fatal me cobraron los impuestos que ya había pagado por esta vía. No hubo agua caliente en la habitación. En la ducha había mucho moho. El personal nada amable. No lo recomiendo por nada Fatal tanto en instalaciones como en servicio
JOHAN, 1-night trip

2/10 Poor

Yeini Paola, 1-night trip

6/10 Good

Sandra, 1-night trip

8/10 Very good

En general el hotel tiene un ambiente agradable, sus trabajadores muy amables y atentos, lo único que falto es que para bañarme no hubo agua caliente.
KARLA, 1-night trip

8/10 Very good

Crisvitc, 1-night trip

10/10 Exceptional

Ronald, 1-night trip

2/10 Poor

Luis, 1-night trip

10/10 Exceptional

Todo muy bien.
Argenis, 1-night trip

8/10 Very good

EVELYN, 1-night trip

8/10 Very good

Muy bueno para su ubicación.
Ubicada en todo el medio del zafarrancho del centro de Cucuta, ideal para ir de compras. Muy buena atención en la recepción. La habitación, bastante básica. Aire acondicionado con control de energía cuando no hay nadie en la habitación. Una piscina bastante refrescante. Fui Divino al final del día. Cierra tarde. No hubo restaurant para la cena. El destino, también bastante básico.
Gerardo, 1-night trip

2/10 Poor

This hotel it’s a complete mess the pictures that shows on website completely different no restaurant service, pool it’s dirty staff is not friendly I won’t recommend to anyone
Alvaro, 4-night trip

10/10 Exceptional

U
1-night trip

10/10 Exceptional

Nice hotel ! Nice people :)
Hector, 1-night trip

10/10 Exceptional

Muy buena ubicación, staff muy amable, super recomendado
1-night trip

4/10 Fair

No vuelvo mas nunca
Debo empezar diciendo que la reservación que me cobraron 100.000 pesos mas q la reservación. Nos dieron unas habitaciones que no tenian agua caliente, no tenian cortinas para que taparan la claridad y toda la noche fué terrible porque habia que taparse de la luz de la calle. El ruido es latente toda la noche. El riel de la puerta de la ducha sucisima, muy mal aseo. De verdad q nos sentimos estafados. El desayuno regular, el sr muy amable el que atiende. Lastima y no tomé fotos. Nada repetible, lastima que hotels no tiene otras opciones en cúcuta, mejores y de mejor precio, porq despues en otras aplicaciones vi mejores.
Stefano, 1-night trip

8/10 Very good

Central location but crazy area
Not a bad stay, but the area is absolutely chaotic and quite loud. Service was good. steet in front is so packed you can barely walk down it by day and later at night doesnt feel the safest.
Andrew, 2-night trip

10/10 Exceptional

RICARDO, 1-night trip

8/10 Very good

Maria Helena, 1-night trip

10/10 Exceptional

Muy bien
Ramon esteban, 1-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

Muy buen trato y hotel, lo recomiendo ! Absolutamente céntrico
Ciramarquez, 1-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

Comfortable and with excellent attention of staff
Rossy, 1-night trip

6/10 Good

Estuvo bien
Giovanni, 1-night trip