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1 room, 2 adults

Sun Moon Lake Hotel

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Highchair
  • Arcade/game room
  • Dry cleaning/laundry service
No. 419, Zhongshan Rd, Yuchi, Nantou County, 555, Taiwan

4-star hotel with spa, near Sun Moon Lake
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Highchair
    • Arcade/game room
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Taiwan may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Comfortable and clean. Facing Sun Moon Lake. Nice view.Jun 3, 2019
  • Everything is perfect, nice lakeview, with nice roomy bathtub overlooking the lake.…Jun 2, 2019

Sun Moon Lake Hotel

More Info: 6823 2342

from S$169
  • Standard Room, Multiple Beds, Mountain View
  • Standard Room, Lake View
  • Deluxe Twin Room, 2 Twin Beds, Non Smoking, Mountain View
  • Suite, 1 King Bed, Lake View
  • Deluxe Quadruple Room, Lake View
  • Deluxe Quadruple Room
  • Grand Suite, 1 King Bed, Non Smoking, Lake View

What’s around Sun Moon Lake Hotel

Landmarks

  • On the riverwalk
  • Sun Moon Lake - 1 min walk
  • Shueishe Pier - 17 min walk
  • Shuishebayandi Park - 6 min walk
  • Formosan Aboriginal Culture Village - 5.2 mi / 8.3 km
  • Sun Moon Lake Ci'en Ta - 6.1 mi / 9.8 km
  • Paper Dome - 7.8 mi / 12.6 km
  • Sun Moon Lake Ropeway - 9.9 mi / 16 km

Getting around

  • Shuili Checheng Station - 31 min drive
  • Ershui Station - 50 min drive

At a glance

Key facts

Hotel size

  • This hotel has 106 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • Taiwan may have travel restrictions in place, including self-quarantine, due to COVID-19.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Wheelchair-accessible parking on site

  • Onsite parking limited

  • Electric vehicle charging point on site

  • Onsite carport and garage

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Free bicycles on site
  • Playground on site
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Arcade/game room
Working away
  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator
  • Terrace
Accessibility
  • Braille or raised signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Hand-held showerhead
  • Doorbell/telephone notification
  • Lever door handles
Languages Spoken
  • Chinese
  • English
  • Japanese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

LuLu spa has 1 treatment room. Services include body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open select days.

Dining

Lobby Bar - This restaurant specializes in Taiwanese cuisine and serves breakfast, lunch, dinner, and light fare.

Sun Moon Lake Hotel’s small print

Also known as

  • Sun Moon Lake Hotel
  • Sun Moon Lake Hotel Taiwan/Nantou
  • Sun Moon Lake Hotel Yuchi
  • Sun Moon Lake Yuchi
  • Sun Moon Lake Hotel Hotel
  • Sun Moon Lake Hotel Yuchi
  • Sun Moon Lake Hotel Hotel Yuchi

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge of TWD 1000

Rollaway beds are available for TWD 1320.0 per day

Buffet breakfast is offered for an extra charge of TWD 528 for adults and TWD 308 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sun Moon Lake Hotel

  • Does Sun Moon Lake Hotel offer free cancellation for a full refund?
    Yes, Sun Moon Lake Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sun Moon Lake Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Are pets allowed at Sun Moon Lake Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Sun Moon Lake Hotel?
    You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of TWD 1000. Express check-in and check-out are available.
  • Are there restaurants at or near Sun Moon Lake Hotel?
    Yes, Lobby Bar offers Taiwanese cuisine. Nearby restaurants include 拉姆齊的廚房 Kitchen (4.3 mi), FanZhaLan B&B (4.4 mi), and 山園小棧 (7.7 mi).
  • What is there to do at Sun Moon Lake Hotel and nearby?
    Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as a fitness center and an arcade.

Recent reviews

Fabulous 8.6 From 311 reviews

Good 6.0
Tired looking hotel in need of a face-lift
Hotel needs a fair bit of maintainence, not in pristine condition. Ventilation system needs to be improved as we get strong food odour at the lobby area. Gym is rather pathetic, with 4 different machines sharing a cubicle, and the ventilation is extremely poor. Room is spacious and fairly clean, but drapes have no blackout curtains.
Diana, sg2 night family trip
Very good 8.0
Great Views, excellent staff
Sun Moon Lake Hotel is about 15 minutes walk or 7-8 mins drive from Shuishe Visitor centre (place where you would arrive from Taichung). This is one of the 4-5 better hotels in SML if you have decided to stay near Shuishe side. The other option being Ita Thao side. Only a few staff in this hotel were able to respond back in English but we were able to manage with Translate app. This hotel offers a free shuttle service to and from hotel to Shuishe pier every hour and it takes less than 10 minutes to reach either side. So if you decide to stay here, make sure you use that even when you arrive. Breakfast Buffett spread was reasonable but vegetarian food options are very limited. Rooms are clean, modern and well maintained. If you decide to book a room facing the lake - the views are spectacular. The other side faces the mountain. Don’t expect any complimentary upgrade to the room facing the lake. The hotel has direct access to cycling track and they offer free bicycle for an hour. Scenery of track is spectacular. The best part of this hotel was the staff and the service attitude. On the last day after check out we left our luggage at the front desk. when we came back to collect our luggage we were treated with same level of interest, courtesy and hospitality. I have never got such a good feeling even in some of the top brands across the world once you checkout. Highly recommended and I wouldn’t hesitate to stay here again.
sg2 night romance trip
Exceptional 10.0
Friendly staff
It was a nice experience with the facilities and nice and friendly staff around. Free shuttle really helps to travel from tourist information center to the hotel.
Peishan, sg1 night trip
Good 6.0
Big rooms but weak air con
Big room but only one outlet for air conditioning. Room gets warm in the day. Requested for a fan but hotel did not have. Staff service was great and most obliging. Shuttle service has been most accommodating to guests needs.
Chin Aik, sg2 night trip with friends
Very good 8.0
The stay was great, however there was little activities around the hotel.
Chew, sgRomance trip
Exceptional 10.0
Great breakfast buffet and very comfortable room, excellent staff from front desk, concierge, housekeeping to dining room.
Charlie, ca3 night trip with friends
Exceptional 10.0
Recommended for Sun Moon Lake trip
View is amazing, staffs are very friendly, room service and condition were good, will pay visit again for sure!
ANDY, us2 night family trip
Good 6.0
Okay Stay. That’s all.
Rooms were a little outdated. The drawers had a strange smell, not really clean. Breakfast was terrible. Not many options for vege
Iris, tw1 night trip
Exceptional 10.0
Great location and room
us2 night family trip
Exceptional 10.0
The lakeside view is incredibly beautiful. The room is well designed and had taken into consideration for the clients. The service was prompt courteous and proactive. It’s the highlight of my trip staying here.
us1 night trip

Sun Moon Lake Hotel