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Hotel Kapok Shenzhen Bay

4.5 star property
Escape to a serene oasis with Chinese cuisine and speedy WiFi. Take time to unwind in a lush garden setting.

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Photo gallery for Hotel Kapok Shenzhen Bay

Coffee shop
Chinese cuisine
Deluxe Twin Room | Premium bedding, down comforters, pillowtop beds, free minibar
Deluxe Sea View King Bed Room | Premium bedding, down comforters, pillowtop beds, free minibar
Exterior
In Nanshan, Hotel Kapok Shenzhen Bay offers a serene retreat with Chinese cuisine at Xiao Nan Yanng and high-speed WiFi. Relax in the garden, unwind on the rooftop terrace or explore the library; previous guests appreciated these touches.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Free parking
  • Non-smoking
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Private hot tub
  • Separate sitting area
  • Garden
The current price is $159
includes taxes & fees
$150 per night
Mar 4 - Mar 5

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Twin Room

Highlights

Separate sitting area
Soundproofed
Private hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
HDTV
  • 430 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive City View King Bed Room

Premium bedding, down comforters, pillowtop beds, free minibar

Executive City View King Bed Room

Highlights

Separate sitting area
Soundproofed
Private hot tub
Air conditioning
Executive Lounge
Free cribs/infant beds
Refrigerator
Free minibar items
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Sea View King Bed Room

Deluxe Sea View King Bed Room | Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Sea View King Bed Room

Highlights

Separate sitting area
Soundproofed
Private hot tub
Air conditioning
Executive Lounge
Free cribs/infant beds
Refrigerator
Free minibar items
  • 431 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Suite

Highlights

Separate sitting area
Soundproofed
Private hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
HDTV
  • 861 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive City View Twin Bed Room

Executive City View Twin Bed Room | Premium bedding, down comforters, pillowtop beds, free minibar

Executive City View Twin Bed Room

Highlights

Separate sitting area
Soundproofed
Private hot tub
Air conditioning
Executive Lounge
Free cribs/infant beds
Refrigerator
Free minibar items
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe King Room

Highlights

Separate sitting area
Soundproofed
Private hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
HDTV
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Bed Wide View Room

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe King Bed Wide View Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive King Bed Wide View Room

Premium bedding, down comforters, pillowtop beds, free minibar

Executive King Bed Wide View Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Bed City View Room

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Twin Bed City View Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Bed City View Room

Premium bedding, down comforters, pillowtop beds, free minibar

Executive Twin Bed City View Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Bed Suite City View Room

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe King Bed Suite City View Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Bed Sea View Room

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe King Bed Sea View Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Bed City View Room

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe King Bed City View Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive King Bed City View Room

Premium bedding, down comforters, pillowtop beds, free minibar

Executive King Bed City View Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Bed Suite Sea View Room

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe King Bed Suite Sea View Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Bed Room

Premium bedding, down comforters, pillowtop beds, free minibar

Superior King Bed Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Bed Room

Premium bedding, down comforters, pillowtop beds, free minibar

Superior Twin Bed Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite King Bed Sea View Room

Premium bedding, down comforters, pillowtop beds, free minibar

Executive Suite King Bed Sea View Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 138 reviews
The price is $95
includes taxes & fees
$89 per night
Mar 2 - Mar 3
DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences
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About the neighborhood

Map
No. 3001 Binhai Avenue, Nanshan District, Shenzhen, Guangdong, 518054

What's nearby

  • MixC Shopping Mall - 7 min walk
  • Coastal City - 16 min walk
  • Shenzhen University - 3 min drive
  • Shenzhen Bay Port - 5 min drive
  • Window of the World - 6 min drive

Getting around

  • Shenzhen Intl. Airport (SZX) - 37 min drive
  • Hong Kong International Airport (HKG) - 39 min drive
  • Xili Railway Station - 6 min drive
  • Hong Kong Tin Shui Wai Station - 12 min drive
  • Hong Kong Lok Ma Chau Station - 13 min drive
  • Dengliang East Station - 18 min walk
  • Houhai Station - 18 min walk
  • Keyuan Station - 23 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪肯德基 - ‬10 min walk
  • ‪McDonald's 麦当劳 - ‬12 min walk
  • ‪橘焱胡同烧肉夜食 - ‬8 min walk
  • ‪海珠城美食会 - ‬10 min walk
  • ‪必胜客 - ‬9 min walk

About this property

Hotel Kapok Shenzhen Bay

Hotel Kapok Shenzhen Bay features a rooftop terrace and puts you within a 10-minute drive of Window of the World. Guests can visit the fitness center for a workout or grab a bite to eat at Xiao Nan Yanng, which serves Chinese cuisine. Other highlights at this luxurious hotel include a bar/lounge and a garden.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 242 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 16
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • COVID-19 vaccination record requirement applies to all guests aged 9 and up; guests must have received complete COVID-19 vaccination at least 3 days prior to check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free offsite parking nearby
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Grocery/convenience store

What to do

  • Access to nearby indoor pool
  • Ski area nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Fitness center
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Electric kettle
  • Slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Private hot tub
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Xiao Nan Yanng - This restaurant specializes in Chinese cuisine.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 228 for adults and CNY 114 for children
  • Airport shuttle service is offered for an extra charge of CNY 300 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for CNY 280 per night

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and window guards on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Hotel Kapok Shenzhen Bay
Kapok Hotel Shenzhen Bay
Kapok Shenzhen Bay
Shenzhen Bay Hotel
Shenzhen Bay Kapok Hotel
Hotel Kapok Shenzhen Bay Hotel
Hotel Kapok Shenzhen Bay Shenzhen
Hotel Kapok Shenzhen Bay Hotel Shenzhen

Frequently asked questions

Does Hotel Kapok Shenzhen Bay offer free cancellation for a full refund?

Yes, Hotel Kapok Shenzhen Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Kapok Shenzhen Bay?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Kapok Shenzhen Bay?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Kapok Shenzhen Bay?

Yes, an airport shuttle is available. The charge is CNY 300 per vehicle one way.

What are the check-in and check-out times at Hotel Kapok Shenzhen Bay?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

What is there to do at Hotel Kapok Shenzhen Bay and nearby?

Have fun with nearby winter activities like skiing. Enjoy amenities like a fitness center, a garden, and access to a nearby indoor pool.

Are there restaurants at or near Hotel Kapok Shenzhen Bay?

Yes, Xiao Nan Yanng offers Chinese cuisine.

Does Hotel Kapok Shenzhen Bay have rooms with private hot tubs?

Yes, each room has a private hot tub and a deep soaking bathtub.

What's the area around Hotel Kapok Shenzhen Bay like?

Hotel Kapok Shenzhen Bay is a short 7-minute walk from MixC Shopping Mall and 16 minutes' walk from Coastal City.

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Hotel Kapok Shenzhen Bay Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

It was very nice
Mark, 5-night trip

10/10 Exceptional

The environment and room itself are nice, clean and cozy, also the staffs are great I can tell two front desk staffs with the last names “Pan” and “Qin” are patient and helpful.
Yao, 3-night trip

10/10 Exceptional

Event and stay
Nice, clean hotel. Good value for money. Great shower! Only suggestion is the TV in the room should be bigger and have more English channels available. We held an event there and the big screen they have I. The ballroom is fantastic.
Ramon, 2-night trip

6/10 Good

Not clean enough
Ling Hong, 3-night trip

10/10 Exceptional

Chap Man, 2-night trip

10/10 Exceptional

2-night trip

10/10 Exceptional

看演唱會最佳住宿
離春繭體育館很近 看演唱會的最佳住宿選擇
1-night trip

8/10 Very good

欠缺高遠可見的招牌
原本一出地鐵站就可見到酒店、可惜沒有可見的招牌、入口是跟車路一齊、並不明顯,十分難找😅
LAI SHEUNG NORAN, 1-night trip

8/10 Very good

KitPing Janet, 1-night trip

10/10 Exceptional

KitPing Janet, 1-night trip

10/10 Exceptional

Marek, 4-night trip

8/10 Very good

KitPing Janet, 2-night trip

10/10 Exceptional

Ka Yan Cassandra, 1-night trip

10/10 Exceptional

Lyxhotell med stor frukost! Saknade kylskåp i rummet! Behövs i varmt och fuktigt klumat
3-night trip

2/10 Poor

Ka Fei Kathleen, 1-night trip

10/10 Exceptional

David, 3-night trip

8/10 Very good

Philip, 1-night trip

8/10 Very good

Shuk Tak Debby, 1-night trip

10/10 Exceptional

Jj, 1-night trip

8/10 Very good

Stephanie Lin Foon, 1-night trip

10/10 Exceptional

Convenient, close to a new shopping mall and subway!
Peter, 1-night trip

2/10 Poor

Disappointed
The whole stay was ruined at the last moment during check out. Must say this is the worst experience that both my friends and I have experienced from all our previous hotel stays in different places. In general, the hotel itself is pretty good and location is good since our activities were in the nearby area SZ Bay Mixc and 后海 area. The whole impression was ruined by a check out staff at the counter and her name is Amy Peng. We have booked two rooms with four of us, upon room settlement, we asked Amy Peng to split the room bill, she didn't look very happy when we requested that as she was holding two room bills stapled together in a pile. Then we said we would also like to split each room's bill into half so each of us will pay our share by whatever means we want ( such as cash/credit card/wechat pay). We always do this when we travel together so it's easy to settle all charges clearly and quickly for us. Never thought that this is not welcomed by the check out staff. Upon our second polite request, Amy Peng didn't look happy at all and had her black face all that time. My friend asked if theres any problem, she didnt respond and continue to have her black face. My friend got annoyed and asked her why she has that kind of attitude. She responded right away with a defying voice saying there's nothing wrong with her and asked if we had any problem. We were totally taken by her rude behaviour. Am surprised there are people like that working in the service industry...
Dora, 1-night trip

10/10 Exceptional

AGNES, 1-night trip

8/10 Very good

打高球值得去酒店
環境幽靜, 地方整潔
Shirley, 2-night trip

6/10 Good

前台客服態度很差！
前台客服態度很差！不會再選擇入住！
1-night trip