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Volando Urai Spring Spa and Resort

Photo gallery for Volando Urai Spring Spa and Resort

Outdoor pool
2 restaurants, breakfast served
1 bedroom, premium bedding, down duvets, free minibar
2 restaurants, breakfast served
Interior entrance

Overview of Volando Urai Spring Spa and Resort

Volando Urai Spring Spa and Resort

4.0 star property
Riverfront hotel with 2 restaurants, near Wulai Old Street

9.0/10 Superb

294 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bathtub
Map
No.176,Sec. 5, Xinwu Rd, Wulai Dist., New Taipei City, 23341

Guests rated this location 8.0/10 - Very good

Main amenities
  • Daily housekeeping
  • 2 restaurants
  • Full-service spa
  • Hot springs
  • Sauna
  • Steam room
  • Spa tub
  • Room service
  • Massage/treatment rooms
  • 2 meeting rooms
  • Airport shuttle
  • Limo/town car service
For families
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
  • Lift

Room options

About this area

What's nearby

  • In Wulai
  • Taipei Zoo - 20 min drive
  • Daan Forest Park - 22 min drive
  • National Taiwan Democracy Memorial Hall - 23 min drive
  • National Taiwan University - 40 min drive
  • Huashan 1914 Creative Park - 24 min drive
  • Taipei 101 - 24 min drive
  • Lungshan Temple - 45 min drive
  • Ningxia Night Market - 25 min drive
  • Taipei Arena - 24 min drive
  • Sun Yat-Sen Memorial Hall - 24 min drive

Getting around

  • Taipei (TSA-Songshan) - 52 min drive
  • Taoyuan International Airport (TPE) - 70 min drive
  • Wulaitai Station - 13 min drive
  • Wanhua Station - 23 min drive
  • Wulai Scenic Train Station - 29 min walk
  • Airport shuttle (surcharge)

Restaurants

  • 雅各原住民山豬肉香腸 - 2 min drive
  • 烏來小吃店 - 2 min drive
  • 台雞店 - 14 min drive
  • 萬佳沐川溫泉會館 - 2 min drive
  • 鳥來伯擔仔麵 - 12 min walk
Map

About this property

Volando Urai Spring Spa and Resort

A great choice for a stay in New Taipei City, Volando Urai Spring Spa and Resort features an airport shuttle. You can visit the spa to be pampered with massages, body scrubs or aromatherapy, and Soyan, one of 2 restaurants, serves breakfast and dinner. Other highlights at this upmarket hotel include a hot tub, a sauna and a steam room. Fellow travellers like the helpful staff and overall property condition.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 22 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until noon
  • Late check-in subject to availability
  • Minimum check-in age – 20
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 8
  • Minimum check-in age is 20

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • On-site parking includes off-street options
  • Free off-site parking within 1.2 mi

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:30 AM–11:00 AM
  • 2 restaurants
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Hot springs

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • In-room accessibility (selected rooms)

Languages

  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • DVD player
  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Partially open bathroom
  • Spring water bath
  • Bath or shower
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Dasha Spa has 5 treatment rooms. Services include body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna. The spa is open daily. Guests under 12 years old are not allowed in the spa. There are hot springs open between 10:00 AM and 11:00 PM.

Dining

Soyan – This brasserie serves breakfast and dinner. Reservations are required.
Siliq Restaurant – This restaurant serves lunch and dinner. Reservations are required. Open daily.

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Renovations and closures

The following facilities are closed on Wednesday:
  • Hot springs

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa
  • Hot springs access available from 10:00 AM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

Policies

<p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Urai Volando
Volando Urai
Volando Urai Spring
Volando Urai Spring Spa
Volando Urai Spring Spa & Resort New Taipei City
Volando Urai Spring Spa New Taipei City
Volando Urai Spring Spa Resort
Volando Urai Spring Spa Resort New Taipei City
Volando Urai Spring Taipei Ci
Volando Urai Spring Spa And
Volando Urai Spring Spa and Resort Hotel
Volando Urai Spring Spa and Resort New Taipei City
Volando Urai Spring Spa and Resort Hotel New Taipei City

Frequently asked questions

Does Volando Urai Spring Spa and Resort offer free cancellation for a full refund?
Yes, Volando Urai Spring Spa and Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Volando Urai Spring Spa and Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Volando Urai Spring Spa and Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Volando Urai Spring Spa and Resort?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Volando Urai Spring Spa and Resort?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Volando Urai Spring Spa and Resort?
You can check in from 3:00 PM - noon. Check-out time is noon.
What is there to do at Volando Urai Spring Spa and Resort and nearby?
On-site recreation at Volando Urai Spring Spa and Resort includes hot springs. Indulge in a treatment at the spa and soothe your senses in the hot tub. Volando Urai Spring Spa and Resort also has a sauna and a steam room.
Are there restaurants at or near Volando Urai Spring Spa and Resort?
Yes, there are 2 on-site restaurants.
Does Volando Urai Spring Spa and Resort have rooms with private hot tubs?
Yes, each room has a spring water bath.
What's the area around Volando Urai Spring Spa and Resort like?
Volando Urai Spring Spa and Resort is located by the river in Wulai. Popular attractions include Taipei 101, which is 24 minutes away by car. Travellers recommend the hotel for its walkable location.

Reviews

9.0

Superb

9.1/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.7/10

Property conditions & facilities

9.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Ling mei, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Yuanche, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

2/10 Poor

Huei Ling, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Steven, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Mai Chee, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Young, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

良好服務態度、絕美的風景與人文
良好服務態度，絕美的風景與人文。餐廳舒適，一泊四食的豐盛餐點，兼具健康與美味。 館內整潔，處處有令人驚艷的芬芳，但角落的蜘蛛網、斑駁的外牆、過度生長的通道間植栽、老舊的大浴場衛浴設備是稍微扣分的地方。
Hsu-yao, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

CHIH LI, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ju-Chen, 1-night trip
Verified Hotels.com guest review