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Grand Hotel

Photo gallery for Grand Hotel

Front of property – evening/night
Deluxe Room, Harbour View | Premium bedding, memory-foam beds, in-room safe, desk
Exterior
Family Room | Premium bedding, memory-foam beds, in-room safe, desk
Breakfast, lunch, dinner served; Indian cuisine

Overview of Grand Hotel

Grand Hotel

3.5 star property
Edwardian hotel with restaurant, connected to a shopping centre, near Mumbai International Cruise Terminal
7.8 out of 10 Good
7.8/10 Good

152 verified Hotels.com guest reviews

Property highlights

  • Airport transfer
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Bar
Map
17 Shri S.R. Road, Ballard Estate, Fort, Mumbai, Maharashtra, 400001
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Room service
  • Coffee shop/cafe
  • Conference centre
  • Business centre
  • 3 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Fort
  • Gateway of India - 29 min walk
  • Mohammed Ali Road - 2 min drive
  • Colaba Causeway - 2 min drive
  • Haji Ali Dargah - 7 min drive
  • Tata Memorial Hospital - 8 min drive
  • Siddhi Vinayak Temple - 11 min drive
  • Juhu Beach - 18 min drive
  • U.S. Consulate General - 17 min drive

Getting around

  • Chhatrapati Shivaji International Airport (BOM) - 59 min drive
  • Chhatrapati Shivaji Maharaj Terminus Railway Station - 11 min walk
  • Mumbai Churchgate Station - 22 min walk
  • Mumbai Masjid Station - 27 min walk
  • CSMT Station - 12 min walk
  • Mumbai CSMT Station - 13 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Dakshin Bar and Kitchen - 5 min walk
  • Britannia and Company Restaurant - 3 min walk
  • National Hindu Hotel - 3 min walk
  • Cafe Universal - 6 min walk
  • Farhang Restaurant - 6 min walk

About this property

Grand Hotel

Grand Hotel puts you within a 10-minute drive of Gateway of India and offers an airport shuttle (available 24 hours) for INR 3500 per vehicle. Guests can visit the fitness centre for a workout or grab a bite to eat at Cinnamon, which serves Indian cuisine and is open for breakfast, lunch and dinner. Fellow travellers love the helpful staff and overall property condition. The property is only a short walk to public transportation: CSMT Station is 12 minutes and Mumbai CSMT Station is 13 minutes.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and Operational Recommendations for Hotels (FHRAI - India)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
On-site PCR COVID-19 testing is available for a INR 1800 on-site COVID-19 testing (PCR screening) is available for a fee
This information is provided by our partners.

At a glance

Hotel size

  • 69 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (4975 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1922
  • Safe-deposit box at front desk
  • Fitness centre

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • DVD player
  • 32-inch TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Memory-foam mattress

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Cinnamon – This coffee shop specialises in Indian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately INR 550 for adults and INR 550 for children
  • Airport shuttle service is offered for an extra charge of INR 3500 per vehicle (one-way. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for INR 1500.0 per day
  • Airport shuttle service for children up to age 4 costs INR 3500 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

On-site PCR COVID-19 testing is available for a INR 1800 fee.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and Operational Recommendations for Hotels (FHRAI - India).

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Grand Hotel Mumbai
Grand Mumbai
Grand Hotel Hotel
Grand Hotel Mumbai
Grand Hotel Hotel Mumbai

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Grand Hotel?
This property confirms that on-site COVID-19 testing (PCR screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Grand Hotel?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Grand Hotel?
Yes, an airport shuttle is available. The charge is INR 3500 per vehicle one-way.
What are the check-in and check-out times at Grand Hotel?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Grand Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Grand Hotel?
Yes, Cinnamon offers Indian cuisine.
What's the area around Grand Hotel like?
Grand Hotel is a short 17-minute walk from Mohammed Ali Road and 10 minutes' walk from St George Hospital. Travellers love the hotel's prime location.

Reviews

7.8

Good

7.9/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.1/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Sushil, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Prabhulal, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Prasad, 1-night trip
Verified Hotels.com guest review

8/10 Very good

David, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really enjoyed our stay at the Grand Hotel. Well-maintained facilities and very pleasant in all ways.
Sheila, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Thomas, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

MANSI, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Amedeo, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gyeongok, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

TAIKI, 3-night trip
Verified Hotels.com guest review