See all properties

Festa Winter Palace

5.0 star property
Luxury hotel in Samokov with 2 restaurants and 2 bars/lounges

Choose dates to view prices

Photo gallery for Festa Winter Palace

Exterior
Balcony view
Indoor pool, pool loungers
Lobby sitting area
Lobby
Experience luxury and family fun at Festa Winter Palace, where you can relax in the garden or unwind with a spa treatment. Indulge in fine dining at one of two on-site restaurants, get active with horseback riding or work out at the gym. The helpful staff have left lasting impressions on previous guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Ski facilities
  • Bar
  • Airport transfer
  • Parking available
  • Pool
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Free children's club
  • Ski rentals
  • Ski storage
  • Fitness centre
  • Steam room
  • Valet parking
  • Self parking

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Children's club (free)
  • Playground on-site
  • Separate bedroom
  • Premium TV channels

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Suite

Minibar, in-room safe, desk, soundproofing

Family Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Minibar, in-room safe, desk, soundproofing

Suite

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Deep-soaking bath
Bathrobes
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Twin

Minibar, in-room safe, desk, soundproofing

Deluxe Twin

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Deep-soaking bath
Bathrobes
Hairdryer
  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Terrace/patio

Rila Hotel Borovets

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.0 out of 10, Wonderful, 145 reviews
The price is S$188
includes taxes & fees
30 Jul - 31 Jul
Rila Hotel Borovets
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Borovets, Samokov, 2010

What's nearby

  • Yanakiev Ski and Snowboard School - 17 min walk - 1.0 km
  • Borovets Ski Resort - 4 min drive - 1.9 km
  • Sitnyakovo Express - 4 min drive - 1.9 km
  • Tsarska Bistritsa - 6 min drive - 3.3 km
  • Seven Rila Lakes - 51 min drive - 32.4 km

Getting around

  • Sofia (SOF) - 78 min drive
  • Kostenets Station - 30 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Malina Bar&Grill /Бистро "Малина - ‬5 min drive
  • ‪Hotel RILA Lobby Bar - ‬5 min drive
  • ‪Festa Winter Palace-Restaurant - ‬5 min drive
  • ‪The Terrace Lounge - ‬5 min drive
  • ‪Restaurant & Pub Alpin - ‬5 min drive

About this property

Festa Winter Palace

Festa Winter Palace features a nightclub and a free kids' club. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, facials or body treatments. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a fitness centre.

Languages

Bulgarian, English, Russian

More about this property

VISIBILITY

At a glance

Hotel size

    • 66 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Free children's club

Pets

    • Pets not allowed

Parking

    • On-site self-parking (EUR 6 per night)
    • On-site valet parking (EUR 6 per night)

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Playground

What to do

  • Horse riding/hire
  • Pool table
  • Horse riding nearby
  • Skiing lessons nearby
  • Snowboarding nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Bike hire
  • Pool loungers
  • Ski equipment hire
  • Ski storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Nightclub
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible registration desk
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance
ROOM

Room amenities

Be entertained

  • Television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Deep-soaking bath
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 60 per vehicle (one way)

Parking

  • Self-parking costs EUR 6 per night
  • Valet parking costs EUR 6 per night

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Festa Winter
Festa Winter Palace
Festa Winter Palace Hotel
Festa Winter Palace Hotel Samokov
Festa Winter Palace Samokov
Festa Winter Palace Hotel
Festa Winter Palace Samokov
Festa Winter Palace Hotel Samokov
HELP_OUTLINE

Frequently asked questions

Does Festa Winter Palace offer free cancellation for a full refund?

Yes, Festa Winter Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Festa Winter Palace?

Yes, there's an indoor pool.

Are pets allowed at Festa Winter Palace?

Sorry, pets aren't allowed.

Is parking offered on site at Festa Winter Palace?

Yes. Self-parking costs EUR 6 per night. Valet parking costs EUR 6 per night.

Is an airport shuttle service offered by Festa Winter Palace?

Yes, an airport shuttle is available. The charge is EUR 60 per vehicle one way.

What are the check-in and check-out times at Festa Winter Palace?

Check-in start time: 2 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Festa Winter Palace and nearby?

Have fun with on-site winter activities such as skiing. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Festa Winter Palace also has 2 bars, a nightclub and a steam room, as well as spa services, an arcade and a garden.

Are there restaurants at or near Festa Winter Palace?

Yes, there are 2 on-site restaurants.

Does Festa Winter Palace have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

Does Festa Winter Palace have any outdoor private spaces?

Yes, every room features a balcony.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Festa Winter Palace Reviews

Reviews

8.2

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Great location and excellent staff.

1-night trip

10/10 Exceptional

Vasil, 6-night trip

4/10 Fair

The hotel is dated throughout. The staff were
Elizabeth, 4-night trip

10/10 Exceptional

1-night trip

4/10 Fair

Bell’albergo, posizione ottima, ma il personale andrebbe riformato o cambiato - niente inglese, scortesia. Al ristorante punto DOLENTE. Cibo senza indicazioni di ingredienti - io intollerante al lattosio e vegetariana non capivo che cosa fossero i piatti, alla domanda cosa fosse - mi ricevevo un “Non lo so”. Al ristorante ci hanno trattato diverse volte come persone non grate o come se volessimo scappare. Niente saluto al ricevimento, neanche ricambiato. 5 stelle indicato è solo per bellezza
4-night trip

10/10 Exceptional

Our stay was great. I definitely recommend this hotel.
2-night trip

10/10 Exceptional

Classy holiday in a real palace.

We had a great winter vacation in this classy hotel. The personnel was kind and helpful.
Stanimir, 3-night trip

8/10 Very good

Mihai, 6-night trip

10/10 Exceptional

Amazing hotel! Great location and such a good stuff! Definitely will come back!
Ivan, 1-night trip

10/10 Exceptional

Great hotel with nice location and amazing stuff! Food was good. Honestly we had a great time here! Definitely will come back again soon!
Ivan, 2-night trip

8/10 Very good

It was quiet, well maintaiined.The staff was very friendly.My recommendation is to pay more attention on meals in the restaurant.
2-night trip

4/10 Fair

2-night trip

10/10 Exceptional

Had an amazing stay at this hotel. Been provided a free room upgrade. The staff are so kind. I like the size of the rooms - they're all big with large bathroom and comfy beds. Ordered a room service which was great too.
Petko, 1-night trip

10/10 Exceptional

1-night trip

8/10 Very good

ron, 1-night trip

10/10 Exceptional

Brilliant stay at the winter palace

We stayed to meet up with family on a skiing trip for 4 days. The check in was smooth, the view was amazing from our 5th floor junior suite overlooking the black slope (room 506). Breakfast was lovely, always plenty of food and a microwave if you wanted to warm anything up. The evening meal was tasty, salad bar amazing, not to my taste of evening meal but always enough to choose from. Checkout was easy and we left our luggage while we went for lunch too. Brilliant location just a short walk to the slopes. Will be looking to book again for next year.
Carl, 3-night trip

8/10 Very good

Room not as advertised

The room I was initially given was nothing like the description given on your website, no balcony, no bath tub, it was just a standard room. I complained to reception and they moved me to a suit with balcony but still no bath tub, they said there would be no extra cost which was good of them considering it was still below the standard described on your website when booking.
John, 4-night trip

2/10 Poor

Not a 5 star hotel

Our first visit to Bulgaria and we ended up at this 5* hotel (5* - really)?? - The x-mas lights were turned on in september and the smell of wunderbaum and horse droppings was quite overwhelming. Anyway, we arrived late in the evening, which we had notified the hotel about, and were 'welcomed' by a very rude male-receptionist, who said that our reservation had been cancelled. We had ordered and paid for half board and a deluxe room with mountain views and we showed him all the documentation to confirm our booking. We never figured out why and how our booking was cancelled? We were shown a room in the back of the hotel by a young man with absolutely no english skills. The room had no views and we were told that due to high demand there would be no guarantee that a room with a view would be available for us the next day. After having called the receptionist at Festa Winter Palace 3 times, who repeated what he had told us, the booking team at hotels.com offered us an alternative hotel option, but not a 5 star and not half board. My daughter luckily managed to find another option at a competetive site and hotels.com accepted that solution and returned our payment. But what a bad experience for a first visit to Bulgaria. The country is very beautiful but the people have a lot to learn when it comes to customer service and attitude. Not to mention the lack of language skills, especially english. What a shame ...
Tenna Ann, 5-night trip

8/10 Very good

Dan Cristian, 1-night trip

10/10 Exceptional

Séjour à borovetz

Hôtel à taille humaine par rapport aux mastodontes russes et très agréable. Petit déjeuner copieux mais pas de repas. Une vraie piscine ( 20m) d'autant plus agréable que j'étais seule à en profiter. Chambre cossue mais lit un peu mou. Belles balades à pied dans le coin
daniele, 5-night trip

4/10 Fair

1-2 star hotel. Lots of others in the area

Very run down. Staff not overly nice. Given a horrible room. Just not worth the value, 2 star quality max.
William, 1-night trip

8/10 Very good

3-night trip

6/10 Good

Don't stay here if you expect 5-star hotel/service

This hotel is 2.5-stars at the most. The staff is nice and trying to be accommodating but the entire place is a joke. As soon as we arrived we found out the mini fridge in the room doesn't work. One of the towels had holes in it, HOLES in a towel at a 5-star hotel! We stayed in the middle of July but the entire hotel interior still had Christmas and New Year decorations. Bar and restaurants are not open at all even though they say they are and many time if you need something like a drink or food you have to talk to reception. The internet is in and out and so is the TV. My child wanted to watch TV one morning and the TV was not working so when I went to ask in Reception what the problem was they told me I probably don't know how to turn it on properly. WOW! We watched TV the night before and apparently my "turn on TV skills" were good back then. Turned out their internet was out and so was the TV signal. It is extremely rude of stuff to suggest something wrong with the room is their customer's fault. Our room was never properly cleaned when house keeping services passed by. Only thing they did was put on the bed cover and hang towels... The list goes on and on... I am not sure why the hotel is 5-stars. It is just bizarre. The only positive thing was how nice and friendly the staff was but unfortunately they couldn't make up for such badly run hotel.
4-night trip

8/10 Very good

2-night trip

8/10 Very good

Σε καλή θέση πολύ καλά spa αλλά το δωμάτιο δεν είχε μπαλκόνι λόγω του ότι βρισκόταν στον τελευταίο όροφο
KOSTAS, 2-night trip