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1 room, 2 adults

The Crystal Resort Sun Moon Lake

5-star5 stars
No 3 Shueishalian Street, Rihyue Village, Yuchih Township, Yuchi, Nantou County, 555, Taiwan

Luxury hotel with restaurant, near Sun Moon Lake
  • Free cooked-to-order breakfast, free WiFi, and free parking

Restrictions related to your trip

Taiwan may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Rooms Modern Interior n Shopping less than five minutes walk from Crystal Hotel Nov 6, 2018
  • Very close to night market and jetty. It is a short walk from the bus stopOct 27, 2018

The Crystal Resort Sun Moon Lake

More Info: 6823 2342

from S$157
  • Standard Room, 1 Double Bed (Dawn)
  • Standard Room, 1 Double Bed (Moon)
  • Standard Room, 2 Double Beds (Sun)
  • Standard Room, 1 Double Bed (Lake)
  • Standard Room For 2, 2 Double Beds (Sun)

What’s around The Crystal Resort Sun Moon Lake

Landmarks

  • In a regional park
  • Sun Moon Lake - 1 min walk
  • Yidashao Pier - 6 min walk
  • Ita Thao Shopping Street - 1 min walk
  • Sun Moon Lake Ropeway - 15 min walk
  • Nine Frog Acrobats - 27 min walk
  • Water Frog Head Trail - 32 min walk
  • Formosan Aboriginal Culture Village - 5.5 mi / 8.9 km

Getting around

  • Shuili Checheng Station - 46 min drive

At a glance

Key facts

Hotel size

  • This hotel has 20 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Taiwan may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free uncovered onsite self parking

  • Onsite parking limited

  • Electric vehicle charging point on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Water dispenser
Things to do
  • Hiking/biking trails nearby
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • Rooftop terrace
  • Terrace
  • Television in common areas
Accessibility
  • In-room accessibility
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Private spa tub
  • Individually decorated
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Yummy Restaurant - Overlooking the ocean, this fine-dining restaurant serves breakfast, lunch, and dinner. A children's menu is available.

The Crystal Resort Sun Moon Lake’s small print

Also known as

  • Crystal Resort Sun Moon Lake
  • The Crystal Resort Sun Moon Lake Hotel
  • The Crystal Resort Sun Moon Lake Yuchi
  • The Crystal Resort Sun Moon Lake Hotel Yuchi
  • Crystal Sun Moon Lake
  • The Crystal Resort Sun Moon Lake Hotel Nantou
  • The Crystal Resort Sun Moon Lake Taiwan/Nantou
  • Crystal Resort Sun Moon Lake Yuchi
  • Crystal Sun Moon Lake Yuchi
  • The Crystal Sun Moon Yuchi

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Crystal Resort Sun Moon Lake

  • Does The Crystal Resort Sun Moon Lake offer free cancellation for a full refund?
    Yes, The Crystal Resort Sun Moon Lake does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Crystal Resort Sun Moon Lake?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Crystal Resort Sun Moon Lake?
    Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
  • Are pets allowed at The Crystal Resort Sun Moon Lake?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at The Crystal Resort Sun Moon Lake?
    You can check in from 3 PM - midnight. Check-out time is 11 AM.
  • Are there restaurants at or near The Crystal Resort Sun Moon Lake?
    Yes, Yummy Restaurant offers ocean views. Nearby restaurants include 拉姆齊的廚房 Kitchen (6.2 mi), FanZhaLan B&B (7 mi), and 水裡美早餐坊 (8.4 mi).
  • What is there to do at The Crystal Resort Sun Moon Lake and nearby?
    Have fun during the warmer months with activities nearby such as hiking.

Recent reviews

Very good 8.2 From 158 reviews

Exceptional 10.0
Upon checkin, the staff was very helpful in giving tips about destinations and dining options in the area. Awesome views from the balcony for lake-facing suite. Nearby stalls and restaurants tend to close early. Would stay again. 湖景套房空間寬敞乾淨,設備都算新、且該有的都有。兩面採光,大窗戶及陽台看出去景色驚艷,每早看著湖光山色起床。廁所另有淋浴間,也有拉門可以在泡澡時關上。服務人員友善服務周到,完全沒有其他評論提及的問題。早餐不是最豐盛,但以一間20幾個房間的旅館來說很OK了,吃了三天也不會膩。有機會再來日月潭的話會願意再入住。
us3 night trip
Exceptional 10.0
The rooms were spacious and they had a jacuzzi tub! The breakfast is one of the best i have had in Taiwan. I only wish I had a room with a lake view.
ARyan, us2 night trip
Fair 4.0
NOT RECOMMENDED.
The room and public area smells so bad. Floor carpets dirty with lots of stains....no proper tea served at breakfast ( was given lukewarm diluted tea and its a shame). Breakfast was supposed to end at 10am but we were told to come by 9am as there wont be much food left. True to their promise, we came down at 9 and they won't even replenish the bread. Overall lousy F & B. Unprofessional staff - no greetings, no smiles...talking loudly on facetime with family member (in the reception area ) on top of her voice as if it was her home. For the price we paid A$600+ for 2 nights, I would expect at least a decent clean hotel. Photos on the website was deceiving.
au1 night trip
Very good 8.0
Good place around where the hotel is
Could be better if i was staying in the room to the lake view. Bathroom design is not much friendly for use like others reviewed. But dinner was really awesome, way much better than I thought it would be. It was okay for a few days because the lake was so nice.
Jangtae, us2 night family trip
Exceptional 10.0
Excellent service and morning food with good lake view location
au1 night family trip
Fair 4.0
Smelly and Needs renovation
The hotel looks nothing like the photograghs on the website. This hotel needs a serious update. The shower is leaking, the walls are yellow and brown, the carpet is dirty and it smells of dampness. We left after one night.
Raymond, hk2 night trip with friends
Good 6.0
The location is excellent, close to a lot of food stalls and stores. It is also right next to the lake, which yields a great view. The staff is nice and polite. The facilities however, is in need of major maintenance. The shower door in our room leaked badly, so every time someone uses the shower one third of the bathroom floor is flooded with water. When I informed the front desk, they just told me it was a design flaw, which I know it is not. The weatherstripping is old and mildewy which is probably why the water can pass through it. Also, the dinner package that we got was terrible. Half of the sirloin steak that we got was not edible as it was full of tough sinews of tendon and cannot be cut by my steak knife much less eaten. When I informed them of this, they just apologized and said they will reflect to their suppliers. My guess is, not many people get this package as there were no other people in the dining hall with us, and that’s why the quality of the food is poor. The breakfast the next morning was not bad though. If the management improves these things, the place will be a great place to stay.
MarkW, us1 night family trip
Good 6.0
There’s relatively good service at this hotel but the whole property is very dated. My room was large but very worn and not especially clean.
gb2 night trip
Exceptional 10.0
Best stay in Taiwan
Very nice suite with a wonderful jetted tub. Pleasant downstairs seating area and quiet location. Hotel did not reply to my request about how to get to them from the bus station though. We bought a lake pass and used the ferry.
us2 night trip with friends
Exceptional 10.0
Fabulous place with great attention to detail.
I booked lake view room with balcony and got one on the 7th floor. It was fabulous (and I rarely use that word). Great attention to detail in every part of the room. Mugler toiletries, Toto toilet with sensor, home cinema system, jacuzzi bath in the middle of the room. I would certainly stay there again if I ever visit area again. Views from the room were great. I spent half a day sitting on the balcony and watching world go by. On the next night I stayed in Ritz Hong Kong and room was missing some of the amenities from The Crystal Resort Sun Moon Lake. Receptionist were very nice and helpful, almost too nice. There was no black tea available at breakfast and I was disappointed. I was leaving early on second day and didn't bother with breakfast. Parking is off-site, but very close and free.
gb2 night trip

The Crystal Resort Sun Moon Lake