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Hakuba Onsen Ryokan Shirouma-so

3.0 star property
Hot springs ryokan with bar/lounge, connected to the convention center, near Hakuba Happo-One Ski Area

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Photo gallery for Hakuba Onsen Ryokan Shirouma-so

Hot springs
Premium bedding, down duvets, in-room safe, individually decorated
Mountain view
Exterior
Lobby
Immerse yourself in Hakuba Valley's serene beauty at Hakuba Onsen Ryokan Shirouma-so. Unwind with an indoor mineral hot spring, rejuvenate at the spa tub, or enjoy a drink at the bar. With laundry facilities and multilingual staff on hand, this ryokan offers comfort and convenience.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Ski facilities
  • Onsen
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Hot springs
  • Free train station pick-up
  • Free train station drop-off
  • Ski storage
  • Ski passes
  • Hot tub
  • Bar/lounge
  • Air conditioning
  • Front desk safe
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage

Feel at home (5)

  • Laundry facilities
  • Blackout curtains
  • Digital TV service
  • Premium bedding
  • Free self-parking

Room options

Available filters for rooms
Showing 2 of 2 rooms

Traditional Family Room, Shared Bath

Highlights

Individually furnished
Individually decorated
Air conditioning
Plasma TV
Premium bedding
Ceiling fan
Down duvet
Blackout curtains
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

Traditional Room, Shared Bathroom, Mountain View / Futons will be provided based on No.of persons

Highlights

Individually furnished
Individually decorated
Air conditioning
Plasma TV
Premium bedding
Ceiling fan
Down duvet
Blackout curtains
  • 166.9 sq m
  • Mountain view
  • Sleeps 3
  • 3 Single Futons OR 2 Single Futons

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About the area

Map
5004 Happou, Hakuba-mura, Kitaazumi-gun, Hakuba, Nagano-ken, 399-9301

What's nearby

  • Hakuba Happo-One Ski Area - 7 min walk - 0.6 km
  • Happo-one Adam Gondola - 9 min walk - 0.8 km
  • Happo One Sakka Ski Lift - 3 min drive - 2.1 km
  • Hakuba Iwatake Ski Resort - 4 min drive - 2.9 km
  • Hakuba Goryu Ski Resort - 8 min drive - 5.5 km

Getting around

  • Chikuni Station - 11 min drive
  • Nakatsuchi Station - 15 min drive
  • Hakuba Station - 27 min walk
  • Free train station pickup
  • Free train station drop-off

Restaurants

  • ‪グリルこうや - ‬9 min walk
  • ‪カフェアンドバー ライオン - ‬4 min walk
  • ‪Hakuba Taproom - ‬5 min walk
  • ‪日本料理雪 - ‬1 min walk
  • ‪アンクル スティーブンス - ‬6 min walk

About this property

Hakuba Onsen Ryokan Shirouma-so

Hakuba Onsen Ryokan Shirouma-so puts you in a great location, within a short 10-minute walk of Hakuba Valley Ski Area and Hakuba Happo-One Ski Area. You can unwind with a drink at the bar/lounge and the Hot tub makes for a relaxing end to the day. Also, Happo-one Adam Gondola and Happo One Sakka Ski Lift are a short five-minute drive away.

Languages

English, Japanese
VISIBILITY

At a glance

Hotel size

    • 17 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Contactless check-in and check-out are available
    • Check-out time is 10 AM
    • Contactless check-out

Special check-in instructions

    • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • On-site parking is limited
    • Electric vehicle charging point on site

Transfers

    • Free train station shuttle*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Bar/lounge

What to do

  • Ski passes
  • Hot springs
  • Kayaking nearby
  • Skiing lessons nearby
  • Snowboarding nearby

Services

  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • 2 buildings/towers
  • Built in 1997
  • Safe-deposit box at front desk
  • Television in common areas
  • Hot tub

Room amenities

Be entertained

  • Plasma television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Slippers

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Electronic bidet
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • In-room safe (laptop compatible)
STAR_OUTLINE

Special features

Spa

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Pool, spa, & gym (if applicable)

  • Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Also known as

Hakuba Onsen Ryokan
Hakuba Onsen Ryokan Shirouma-so
Hakuba Onsen Shirouma-so
Hakuba Shirouma-so
Onsen Ryokan Shirouma-so
Onsen Shirouma-so
Shirouma-so
Shirouma-so Hakuba
Hakuba Onsen Ryokan Shirouma so
Hakuba Onsen Shirouma So
Hakuba Onsen Ryokan Shirouma-so Ryokan
Hakuba Onsen Ryokan Shirouma-so Hakuba
Hakuba Onsen Ryokan Shirouma-so Ryokan Hakuba

Frequently asked questions

Are pets allowed at Hakuba Onsen Ryokan Shirouma-so?

Sorry, pets aren't allowed.

Is parking offered on site at Hakuba Onsen Ryokan Shirouma-so?

Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at Hakuba Onsen Ryokan Shirouma-so?

You can check in starting at 3 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.

What is there to do at Hakuba Onsen Ryokan Shirouma-so and nearby?

During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for kayaking and rafting. Additional recreation on-site includes hot springs. Hakuba Onsen Ryokan Shirouma-so also has a hot tub.

What's the area around Hakuba Onsen Ryokan Shirouma-so like?

Hakuba Onsen Ryokan Shirouma-so is in the heart of Hakuba, a short 7-minute walk from Hakuba Happo-One Ski Area and 9 minutes' walk from Happo-one Adam Gondola.

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Hakuba Onsen Ryokan Shirouma-so Reviews

Reviews

10

Exceptional

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Tsuyoshi, 1-night trip

10/10 Exceptional

riko, 1-night trip

10/10 Exceptional

TOSHIYA, 1-night trip

10/10 Exceptional

白馬の常宿にします
外装、内装も写真よりも実物が綺麗でした。 和風の旅館ですが、地下から２階屋外までwifiは問題なく繋がり、Zoomなどのビデオ通話約90分も支障ありませんでした。 ご飯は量がやや多いですが、朝食、夕食共に小学生の子供達も大満足です。ご飯や味噌汁、卵といった基礎的な部分が美味しく、外出して食べるよりもこちらで頂く方が良いのではないかと思います。 自信を持ってオススメします。
4-night trip

10/10 Exceptional

I can not more highly recommend Shirouma So! The staff were very accommodating and friendly. The hotel was very comfortable and perfectly situated near the bus terminal, Happo One, and restaurants. The onsen was the perfect way to finish a day on the slopes. The food was excellent and there was plenty of variety - while breakfast is set, it is different every day. I would definitely stay here again!
6-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

Amazing experience with amazing staffs
3-night trip

10/10 Exceptional

Nice location. Restaurants close by. Friendly staff. Pity no individual shower facilities inside room
1-night trip

10/10 Exceptional

Great hotel, service, a place to discover!
Very nicely decorated hotel. Timeless Japanese style but freshly decorated. Very modern feeling. Staff is very kind and provide excellent level of attention without being intrusive. Onsen is a little bit small but very good. Very good service provided by the owner all along our stay. Breakfast was very good and had a good variety of food offered. Staff speaks good English and was kind to call before our arrival to verify check in time and if anything was needed. Hakuba area is lovely and the hotel has a great view on the moutain. Room was spacious, clean and nicely decorated. Recommending this hotel to anyone!.

10/10 Exceptional

Legends
Great place, top service, staff very helpful!
Mark, 1-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

食事最高
朝ごはんボリュームがあって、とても美味しかったです。次回泊りに行ったらディナーもいただきです。 お風呂は狭いですが、質と温度が良かったです。
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

一流的服務和質素極高的早晚餐。Excellent services and quality of breakfast and dinner.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Great family style Japanese Ryokan
Really nice Ryokan. Great services from the owner, GM to all staff. 5 minutes walk to Happo-one and easy access to shuttle buses to other ski resorts. Only if there could be on open air onsen it will be perfect.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Traditional Ryokan - family owned
This was our first trip to Japan and our first time staying in a traditional Japanese Ryokan. We will be back. Loved it. It's family-owned - Toshi and his family were very welcoming, spoke good English, had loads of local knowledge to help us out and had traditional breakfasts and dinners on offer (cooked by Toshi's mother, who comes out and greets everyone at meal time - FYI: you need to book the day before for dinners). We were warm, comfortable (futons were fairly firm but we slept pretty well!), and well looked after. Location is great. Can't wait to come back and stay for longer.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

纯日式风格的酒店，配合无微不至的服务，给我们留下了美好的回忆。
酒店的2个特点让人非常难忘： 1、纯日式风格：房间、寝具、温泉、早/晚餐、日式服装； 2、为住客提供了无微不至的服务：当我们错过了免费班车去滑雪学校时二话没说派专车送我们过去；临走时由于赶时间去hoppo bus terminal搭急行bus酒店再次送我们去车站；遗落了物品在房间，酒店帮我们寄送。。 下次去长野还会选择这个酒店，并把它推荐给我们的朋友们。
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Very nice ryokan
Very friendly and helpful staff, better English than I expected. More or less traditional ryokan, with tatami floors. The room is spacious during the day when the futons are rolled up (the staff does that for you), and the futons are very comfortable to sleep on. Breakfast included in the price of the room was excellent. Dinner was extra, but not expensive--about $25 for a first-class, elegant Japanese dinner. The staff were very helpful, even picking us up at the bus terminal (much appreciated after a 16-hour journey) and dropping us off at the train station. Everything about this ryokan is first class, and we would stay again any time.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Very nice local stay with fantastic host
It was amazing!
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Memorable stay
We were made to feel like 6 star guests. Proximity to ski facilities was just 10 mins walk away. Kaiseke and breakfast was way above average. Since there is little else to do but ski and stay in the hotel, it made a huge difference that it was marvellous. I will make a trip back next time I'm in Japan.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

很貼心的服務
到酒店後，未有預訂晚餐，無法提供晚膳，服務員幫我們聯絡了三間餐廳，最後成功預訂餐廳。 我們自駕，酒店還安排員工開車，引路到餐廳，十分貼心的服務。
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

This review was submitted before 2018 and has not been verified.

10/10 Exceptional

とても良い旅館です。
スタッフの対応、朝食、部屋、すべて良かったです。 前もって連絡すると宿や駅まで送迎してくれます。 また利用したい宿です。
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

The staff make this place! Can't do enough for you
Great staff, clean and tidy traditional Japanese hotel. The Onson is slightly small but modern and tidy.The staff make this place! Can't do enough for you! Would recommend to others.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Hot springs traditonal hotel super comfortable
Absolutely perfect!!! We loved this place. The innkeeper's are super nice and helpful. Very humble family. I was worried about sleeping on the tatami and mats on the floor, it turned out to me more comfortable than regular beds and mattresses. We slept very well. Hot springs bathhouse inside hotel was super nice, luxurious and clean. Love it! Highly recommend
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

One of the best hotel experiences I have ever had.
This is a FANTASTIC hotel, we stayed for just 2 nights, but wished we could have stayed longer. I don't usually rate hotels on any site, actually this is my first ever rating. But it deserves a 5 star rating. Very helpful, delicious food, warm cosy room, super clean, all in all a top place.
This review was submitted before 2018 and has not been verified.

8/10 Very good

泉質がとても良かった
温泉の質がとても良くて、入るとすぐお肌つるつるの感じです。両親が足が悪かったので、３階まで階段だったのがちょっと大変でしたが、お部屋も十分広くて清潔感もあり満足でした。