Reception staff (all 3 who we had contact with during our 4-day stay) were friendly and helpful. Our room was spacious, clean, and the bed was comfortable. The shower had good water pressure and was clean! Our in-room fridge did not work; reception staff allowed us to store our items in the staff fridge. Each night (1:20 a.m., 2:40 a.m., 5:20 a.m.) all of our lights in our room went on, waking us up. They could not be turned off, only with using the fuse box switches. This problem needs to be rectified for future visitors. The breakfast buffet was basic and plentiful. The dinners were delicious (I believe the restaurant is not owned by the hotel). The swimming pool was a highlight - beautiful, clean, cool! It was unfortunate and seemed odd that the exercise room is not open on Sundays.....We flew to Venice Treviso airport; this hotel is easily reached by bus from the airport to Hotel Plaza in Mestre, then with a taxi from Hotel Plaza in Mestre. It is very easy to travel to Venice for a day trip from this hotel - walk 15 min to bus stop on the main street, catch bus 7 or 7E to Venezia (1.50 Euros each way per person) - buy bus tix from the tobacco shop on that main street. This was all explained by the hotel, and it worked!! It was a great, and relaxing, trip!!