Escape to Residence Inn Jackson, where suburban tranquility meets modern comforts. Start your day with a full breakfast, unwind in the spa tub or by the lobby fireplace, and stay connected with in-room WiFi. The helpful staff has left a lasting impression on previous guests.
West Tennessee Healthcare Sportsplex - 4 min drive - 5.3 km
The Ballpark at Jackson - 5 min drive - 5.9 km
Old Hickory Mall - 6 min drive - 7.4 km
Casey Jones Village - 6 min drive - 8.0 km
Union University - 7 min drive - 5.9 km
Getting around
Jackson, TN (MKL-McKellar-Sipes Regional) - 14 min drive
Restaurants
McDonald's - 5 min drive
Sonic Drive-In - 5 min drive
Takos Borukas - 5 min drive
Sonic Drive-In - 5 min drive
Sonic Drive-In - 6 min drive
About this property
Residence Inn Jackson
Residence Inn Jackson is a great choice for a stay in Jackson. Guests can take a morning swim in at the indoor pool, and the Hot tub makes for a relaxing end to the day. Fellow travellers love the helpful staff.
Languages
English, Japanese
More about this property
VISIBILITY
At a glance
Hotel size
96 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 11:00 PM
Express check-in/out available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cots (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total, up to 34 kg per pet)*
Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 6 AM to 11 PM
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Jackson Residence Inn
Residence Inn Hotel Jackson
Residence Inn Jackson
Residence Inn Jackson Hotel Jackson
Residence Inn Jackson Hotel
Residence Inn Jackson Hotel
Residence Inn Jackson Jackson
Residence Inn Jackson Hotel Jackson
HELP_OUTLINE
Frequently asked questions
Does Residence Inn Jackson offer free cancellation for a full refund?
Yes, Residence Inn Jackson does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Residence Inn Jackson?
Yes, there's an indoor pool. Guests have pool access from 6 AM to 11 PM.
Are pets allowed at Residence Inn Jackson?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 34 kg per pet. There's a charge of USD 75.00 per accommodation, per stay, and there's also a deposit of USD 75.00 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Residence Inn Jackson?
Yes, there's free self parking. Parking spaces may be limited. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Residence Inn Jackson?
Check-in start time: 3 PM; check-in end time: 11:00 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Residence Inn Jackson and nearby?
Residence Inn Jackson has an indoor pool and a 24-hour fitness centre, as well as a hot tub.
Does Residence Inn Jackson have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Residence Inn Jackson Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Amenities
Kitchen
Cleanliness
Spacious room
Indoor pools
Bed
Toilet
What guests liked
Breakfast was a highlight with a great selection and friendly staff, including a chef who cares about the quality of the meal. (22 reviews)
The pool and hot tub were wonderful and a great place for kids to have a blast. (5 reviews)
The hot tub was great and a wonderful experience for guests. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
11 Jul, 2025
Best hotel
I stayed here with my boyfriend for the night and it was one of the nicest hotels I have ever stayed in! Very clean and comfortable and check in was quick and the staff was very professional and welcoming!
Carley
Carley, 1-night trip
10/10 Exceptional
26 Jul, 2025
Amazing!!!
Went with the double rooms and they each had their own bathrooms! This place is so amazing and even serves supper!
Megan
Megan, 1-night trip
10/10 Exceptional
27 May, 2025
Very nice facility. Would stay again.
Paul
Paul, 1-night trip
10/10 Exceptional
19 Jun, 2025
Amazing
George
George, 1-night trip
10/10 Exceptional
9 Apr, 2025
Great staff and a small kitchen making it the best for extended stays.
MyungHo
MyungHo, 23-night trip
8/10 Very good
19 Jun, 2025
Our stay was good, The room was nice and clean. Had a slight issue with AC.
Virginia
Virginia, 2-night trip
10/10 Exceptional
19 Apr, 2025
Amazing staff, very clean, safe and convenient for my travels. I would stay here again for sure.
Habiba
Habiba, 1-night trip
6/10 Good
22 Jul, 2025
Works well for a family traveling
The service was very good, everyone was kind and helpful. The first room we were put in smelled a little like urine, however the front desk person was able to put us in another room down the hall and that room was great and did not smell. The second room was clean and we were able to enjoy our stay. The pool was nice, and the hotub was great, although I wish it opened up a little earlier since my kids were ready to jump in at 7am but it did not open until 8am. I did appreciate the full size fridge and also being able to cook dinner instead of eating out again.
Molly
Molly, 1-night trip
8/10 Very good
28 Jul, 2025
Manager supervisor was rude & did not acknowledge us standing there as we weere waitimg go be checked in. We were the only ones standing in line. I even said "hello" & she ignored me , then proceeded to do other tasks. Once she finally acknowledged me she was professional. The hotel itself was updated & clean. The bed was comfortable. Parking was limited dt construction.
Verified traveller
1-night trip
10/10 Exceptional
6 May, 2025
Lane College Graduation
Great Stay!!!
Ian
Ian, 2-night trip
10/10 Exceptional
13 Apr, 2025
Great place to stay for one’s night or onecweek
We were very impressed with the room and all round service. For a one night stay with a couple and another adult the 2 bedroom was perfect.
Patti
Patti, 1-night trip
10/10 Exceptional
21 Jun, 2025
Nice Stay
Great stay. I enjoyed the room. My omly comment is the bed lamp outlets need to be repaired. I use a medical equipment to sleep CPAP and the socketa are loose. The one nearest the window is not useable. The one xloaeat to the bath room works when you don't turn on the lamp and the socket is loose.
LAVAIRE
LAVAIRE, 2-night trip
10/10 Exceptional
10 May, 2025
Friendly and efficient. Towels clean but old. Best breakfast I have ever eaten and extremely lean...great coffee.
Douglas
Douglas, 2-night trip
10/10 Exceptional
12 Apr, 2025
Great value
Spacious, comfy, clean room. Breakfast had a lot of good choices.
Angela
Angela, 2-night trip
6/10 Good
2 Jul, 2025
It was ok
It wasn't anything special. The room was nice enough, but there was stuff on the door to the room and the bathroom door. When we tried to chek in, we waited a good 10 minutes for the guy to show up. There was a bell we rang several times. He finally waltzed in from outside and was rude. The ladies that were there the next morning were much nicer. They also do not have a covered loading area. It was pouring rain when we were packing up to leave.
Susan
Susan, 1-night trip
10/10 Exceptional
22 Feb, 2025
Staff was friendly and helpful. Everything was very clean. We really enjoyed our stay!!
Staci
Staci, 1-night trip
10/10 Exceptional
13 Mar, 2025
Best staff and hotel I've stayed at in a long time
We enjoyed our stay! The man at the front desk that checked us in was super polite, down to the maintenance man that went out of his way to bring my 6 year old some ketchup! Wish I would have gotten their names!!!
Rebecca
Rebecca, 2-night trip
10/10 Exceptional
11 Jan, 2025
Great room
Great facility
Amazing, friendly, courteous staff.
Mark
Mark, 1-night trip
8/10 Very good
3 May, 2025
Good service. The sofa bed mattress is terrible so daughter slept on couch, which was adequate for one night. Bed was not as comfortable as I would have liked but it was ok. Best part was DJ serving breakfast! Such a great attitude and exuded joy!
Verified traveller
1-night trip
10/10 Exceptional
22 Apr, 2025
Everything
Lajoyce
Lajoyce, 2-night trip
4/10 Fair
18 May, 2025
Unsatisfactory
No one cleaned the room for the 3 days we were there. No clean towels or linens very u satisfied
David
David, 3-night trip
10/10 Exceptional
9 Mar, 2025
The hotel was great, immaculate, the rooms with the kitchen was an added bonus as we spent a week here, didn’t have to go out to eat every night! Breakfast was a great selection and different each morning, not just scrabbled eggs! The staff were so friendly always with a smile no matter if you were coming in or going out, helpful with any questions and genuinely didn’t mind talking to you! If ever I am in Jackson TN again, this is where I’d stay!
Nicole
Nicole, 6-night trip
6/10 Good
27 Apr, 2025
Bed too soft, one side of bed felt like a sinkhole when you lay down. The cooked breakfast was horrible. I will not recommend nor stay here again.
Queen
Queen, 2-night trip
8/10 Very good
27 Dec, 2024
The location is convenient to everything in the Jackson area