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Refugio Amazonas

3.0 star property
Family-friendly inn in Tambopata with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Refugio Amazonas

Bar (on property)
Front of property – evening/night
Premium bedding, in-room safe, desk, laptop workspace
Children’s activities
Bicycling

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Spa
    Spa
  • Laundry facilities
    Laundry facilities
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Free children's club
  • Free airport shuttle
  • Spa services
  • Massage/treatment rooms
  • Childcare
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Front desk safe
Feel at home
  • Supervised childcare (surcharge)
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
The price is S$729
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Amazon Suite

View from room

Amazon Suite

Highlights

Balcony
Connecting rooms available
Mini-fridge
Free minibar items
Premium bedding
Ceiling fan
Bathrobes
Private bathroom
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Rainforest Comfort Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Rainforest Comfort Twin Room

Highlights

Balcony
Connecting rooms available
Premium bedding
Private bathroom
Designer toiletries
In-room safe
Daily housekeeping
Desk
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

Highlights

Balcony
Separate dining area
Connecting rooms available
Premium bedding
Rainfall showerhead
Private bathroom
Designer toiletries
Minibar
  • 85 sq m
  • Sleeps 2
  • 2 Double Beds

Similar properties

Interior

Posada Amazonas

Spa
Airport transfer
Restaurant
Connecting rooms available
9.4 out of 10, Exceptional, (10)
The price is S$1,013
includes taxes & fees
12 Dec - 13 Dec
Posada Amazonas
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About the area

Map
Rio Tambopata, Tambopata, Madre de Dios

What's nearby

  • Tambopata National Reserve - 1 min walk - 0.0 km

Getting around

  • Puerto Maldonado (PEM-Padre Aldamiz Intl.) - 22.8 miles/36.6 km
  • Free airport shuttle

About this property

Refugio Amazonas

Bring the kids when you stay at Refugio Amazonas in Tambopata and they can enjoy the free kids' club. Guests can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, facials or body treatments. A free airport shuttle, a bar/lounge and a snack bar/deli are other features.

Languages

English, French, German, Italian, Spanish

At a glance

Hotel size

  • 32 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in start time: 10 AM; check-in end time: 1:30 PM
  • Contactless check-in and check-out are available
  • Express check-out available
  • Check-out time is 7:30 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Transfers

  • Free airport shuttle at scheduled times*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Ecotours
  • Mountain biking
  • Kayaking
  • Boat tours
  • Personal watercraft (motorised)
  • Hiking/biking trails nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • 4 buildings/towers
  • Built in 2005
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible

Room amenities

Sleep well

  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Designer toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards.
Cashless transactions are available.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20199904192

Also known as

Refugio Amazonas
Refugio Amazonas Inn
Refugio Amazonas Inn Tambopata
Refugio Amazonas Tambopata
Refugio Amazonas Hotel Puerto Maldonado
Refugio Amazonas Inn
Refugio Amazonas Tambopata
Refugio Amazonas Inn Tambopata

Frequently asked questions

Are pets allowed at Refugio Amazonas?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Refugio Amazonas?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Refugio Amazonas?
Check-in start time: 10 AM; check-in end time: 1:30 PM. Check-out time is 7:30 AM. Express check-out and contactless social distancing and check-out are available.
What is there to do at Refugio Amazonas and nearby?
Have fun with on-site activities such as kayaking, mountain biking and boat tours. Additional recreation on-site includes ecotours. Enjoy amenities such as spa services and a garden.
Are there restaurants at or near Refugio Amazonas?
Yes, there's an on-site restaurant.
Does Refugio Amazonas have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Refugio Amazonas like?
Refugio Amazonas is located a short 1-minute walk from Tambopata National Reserve.

Refugio Amazonas Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Our experience was amazing! This was an experience that I have always dreamed about. The guides for the excursions were the best. They were so knowledgeable and friendly. I will never forget all the beautiful sounds that you wake up to in the rainforest. The lodge was very eco friendly and the rooms were very clean. The rooms only have three walls so it is normal to find an insect here and there. I will definitely be returning.
Yadira, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Refugio Amazonas is well organized by Rainforest Expedition, all transportation, meals and activities arranged thoughtfully, all staff and guides are friendly and attentive. It's beautifully designed and integrated with its rainforest surrounding. You get the full rainforest experience, falling asleep to the the sound of rain at night, being woken up by birds' singing in the morning, being taken to explore the jungle or river, and being pampered with healthy meals in the between. The food is good, well presented in buffet style, not a big selection as it's deep in the Amazon, but very fresh and tasty, always ended with excellent desert; a different menu is served everyday, and the menu and recipes are on display for anyone who is interested in. We were very "lucky" to get the true RAINforest experience as it had been raining heavily during our entire 3 day stay, which is not unexpected. Somehow starting from the 2nd day the temperature dropped to as low as 15C(according to our guide it's caused by the cold current from Patagonia during the transition from raining season to dry season), which caught us completely off guard. Being wet and cold, we put on all our clothings, still felt freezing, the staff quickly came to rescue giving everyone hot water bags and extra blankets to keep warm. Our guide arranged our group to go see macaw clay lick in Chuncho on the 3rd day. We left at 5am in heavy rain, took 4 hour round trip boat ride with the gusty wind, waited for more than 1 h
Sherry, 3-night trip
Verified Expedia guest review

8/10 Very good

Great activities. Great guides. Room was not cleaned everyday (I believe they just forgot).
Jane, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Once in a lifetime experience
Would go there again in a minute. The guides, staff, itinerary was amazing. Just remember you are in the middle of nowhere so internet can be spotty, electricity is on during certain hours but worth it
3-night trip
Verified Orbitz guest review

10/10 Exceptional

Unforgettable!
Amazing stay, Refugio Amazonas is a beautiful lodge - you're guaranteed to have a wonderful time! The rooms are spacious and well presented, comfortable and airy as they are open to the rainforest. The lodge is very well run from collection at the airport to the time you leave - the manager Carlos has it running like clockwork. The guides are absolutely fantastic too, and each group will have someone dedicated to them for the duration of their stay - my wife and I had Boris who was brilliant and he made our stay an unforgettable experience.
Verified Hotels.com guest review

4/10 Fair

Overpriced for what it is, no privacy!!
We stayed in much better remote jungle lodge in Iquitos for the same price. Food bland and not enough, cafeteria style with 2 options, ran out every night because staff + scientists eat it too -- 5 minutes after guests get theirs -- DONT BE LATE and get everything at once!! ran out nightly. Rooms have no privacy, 10 rooms under one roof with dividing walls that don't reach ceiling. You hear your neighbors whispering and every drop in the toilet -- not exactly the sounds of nature we were expecting. No ceiling fans in common areas, so food has flies and bees all over it during the mornings and day. Boardwalks slippery when wet, easy to split your head open when walking barefoot -- they don't allow boots in the common areas or boardwalks, I suppose too lazy to clean. Long walk (10-20 minutes) with A LOT of steps when you arrive by boat through the jungle, which is OK, except no one helped us with bags upon arrival or greeted us, we had to walk all the way to the lodge. Staff's kid taking up space in the common areas every single day and night, watching videos -- unprofessional. Bottled toiletries not eco-friendly. Toilets had bullet ants crawling all over at night. These guys have a very painful sting, made going to the bathroom at night an adventure. We didn't feel the place was catering to guests as much as it was catering to the staff and researchers. Would not recommend to friends and family, and would not spend more than $200 for the experience.
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

refugio Amazonas
For a jungle resort this is done up nicely. The atmosphere was awesome and we got a good jungle feel. We were pleasantly surprised that were not as many mosquitos as we had anticipated but we also wore good bug dope. Staff were all friendly and accommodating and the activities suited the surroundings. This is the jungle.
Verified Hotels.com guest review

10/10 Exceptional

Amazing guides, unforgettable experience!
The Refugio Amazonas is truly unforgettable. The experience of living in the jungle, and being in the presence of natural beauty, and learning so much about the rainforest environment from the knowledgeable guides is very unique and enriching. Be prepared for true wilderness - heat, rain, bugs, critters, mud - and enjoy it.
Verified Expedia guest review

8/10 Very good

Looking for an adventure?
If you are wanting privacy this isn't the place! But Wow what an amazing experience! It's pretty much like sleeping under the stars! The whole experience from the daily treks, to the food, to the sleeping conditions was truly a great way to experience the jungle for the first time.
Verified Expedia guest review

10/10 Exceptional

rainforest adventure!
Very cool hotel and great experience. Only critique is that we only had the option of leaving on the 7am boat even though we didn't need to be back to Puerto Maldonado till 8pm. It would have been nice to have a few extra hours in the hotel that morning. They kept us so busy we didn't have anytime to enjoy the hotel. There were some pretty nice looking hammocks that got no use. Really fun adventure otherwise!
Verified Hotels.com guest review

10/10 Exceptional

Welcome to the Jungle!
Our family of six had a fantastic visit to Refugio Amazonas. Set in the heart of the rain forest, the location is a great place for those wanting to get up close to nature. The lodge combines an authentic experience - rooms open directly to the jungle and you sleep under mosquito nets - with luxury. Our meals were a great introduction to Peruvian cuisine from throughout the country. The staff could not have been better. From the meal service, to the bar, the hotel staff were exception. However, the highlight was our guide Cesar. Courteous, professional, and passionate, he couldn't have been a better ambassador for the hotel and the beautiful country of Peru. His ability to find birds and animals in the rain forest (not always an easy task) was truly amazing. We cannot recommend the Refugio highly enough, and we look forward to our next visit (where we will hopefully again have monkeys directly outside the lodge eating nuts!).
Verified Hotels.com guest review

8/10 Very good

Great experience everyone should have
My girlfriend and I are in our mid 30s from nyc and stayed at Refugio for 3 nights in November 2014. Pros: 1. Considering the alternatives, if you go to the Amazon I don't think you'll find a better place in terms of infrastructure. 2. Very organized. Our flight was late getting and they had to arrange special transfer just for us. 3. Great guide and cool family style dinners Cons: 1. Can get very hot and humid in the summers with no fan relief and obviously no A/C 2. Know what you're getting into. There will be bugs everywhere in your room. It's the jungle after all.
Verified Hotels.com guest review

10/10 Exceptional

Excellent place in the jungle!
Wonderful place in the middle of the amazon, our guide was intelligent, funny and engaging. The staff were accomodating and concerned throughout. Highly recommend!
Verified Hotels.com guest review

10/10 Exceptional

great experience
it is not a normal hotel stay, but an experience in a jungle lodge
Verified Hotels.com guest review

10/10 Exceptional

Great place if you like nature
You need to be reasonably fit and not expect luxury it is all good but basic. You can only go out of the area with a guide and are busy with local trips on the boat and on foot. A lot of walking through the jungle. Make sure you bring plenty of changes of clothes especially if it is likely to rain, need good rain gear.
Verified Expedia guest review

2/10 Poor

Recurring nightmares from this stay
Very poor & immature management that will laugh at your issues.Yes, this is in the jungle and yes you can expect mosquitoes - however, what you shouldn't have to expect or accept is bed bug bites and the real possibility that you will take some away with you. The manager suggested that the slow-moving rat I found in the bathroom was our fault as we might have had food in the room (we did not), and when I told him there was no food, he then said it must be the neighbor in next room. Funny though that the hotel puts RAT BAIT in the bathroom behind the shower stall (where most guests won't see it). They ration food - almost every meal they ran out of food! Bottom line - this place was very expensive and very very awful. Huge mistake to stay here.
Verified Hotels.com guest review

2/10 Poor

bed bugs
Stay away from this place if unless you don't mind bed bugs, rats in your room, limited menu and not enough food to feed everyone. Management has bad attitude. Extremely expensive and even without the bed bugs not a good value. Bed bugs will leave you itching for days, you may get 30 or more bites a night and there's a fair chance you will have bed bug hitch hikers in your belongings to remind you long after you've left of your mistake of staying here.
Verified Hotels.com guest review

10/10 Exceptional

Amazing Lodge!
This lodge gives you everything you want regarding the rustic Amazon feel with all the amenities. It is a wonderful lodge with plenty to do and see and good food. It was a great experience!
Verified Hotels.com guest review

10/10 Exceptional

Amazing
This was the highlight of our 4 week journey through South America. The amount of wild life we saw, coupled with the knowledge of the guides who accompanied us to the service at the lodge was simply amazing. The rooms were in keeping with the surroundings - loved the outdoor feel to them, but didn't particularly like the lack of light in the rooms when the sun went down. Only kerosene lamps and 2 candles. The buffet meals were great and unique to the area. Would certainly have liked to have stayed longer.
Verified Hotels.com guest review

10/10 Exceptional

Natur pur im Regenwald mit schönem Ambiente
Schöne Lodge mitten im Regenwald mit freundlichem Personal, gutem Essen und tollen Ausflügen in die Natur.
Verified Expedia guest review

10/10 Exceptional

Rodeados de vida
Hermoso lugar
Verified Hotels.com guest review

10/10 Exceptional

Flot Lodge midt i junglen
Flot hotel og flotte hotelværelser midt i Junglen. Hotelværelserne er åbne verandaer ud til junglen. Maden er en lille buffet. Når du booker hotellet bliver du automatisk tilknyttet ture ud fra hotellet. Vi bookkede 3D/2N og følte at dette var rigeligt selvom turen med bus og båd dertil tager 3 timer. husk varmt tøj til bådturen da det kan blive lidt koldt når båden kommer op i fart.
Verified Hotels.com guest review