Guests
All properties in Lijiang, Yunnan, China

Pullman Lijiang Resort and Spa

Luxury resort in Shuhe Old Town with 2 restaurants and 2 bars/lounges

  • Free WiFi
From
S$201

Restrictions related to your trip

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Deluxe Villa, 1 Bedroom - Outdoor Pool
  • Deluxe Villa, 1 Bedroom - Outdoor Pool
  • Poolside Bar
  • Villa, 1 Bedroom - Outdoor Pool
  • Deluxe Villa, 1 Bedroom - Outdoor Pool
Deluxe Villa, 1 Bedroom - Outdoor Pool. Image 1 of 112.
1 / 112Deluxe Villa, 1 Bedroom - Outdoor Pool
Shuhe Entrance, Lijiang, 674100, Yunnan, China
8.4.Very good.
  • Hotel upgraded my room to a deluxe villa and my other 10 friends to villas too. Thank you.

    Sep 22, 2019

  • Our 2 days stay at the Villa here in Pullman Lijiang Resort and Spa make us reluctant to…

    Jun 19, 2019

See all 21 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 130 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available

What’s around

  • In Shuhe Old Town
  • Ancient Tea Horse Road Museum - 18 min walk
  • Black Dragon Pool - 2.7 mi / 4.4 km
  • Puji Monastery - 3.4 mi / 5.5 km
  • Wangu Pavilion - 4.5 mi / 7.2 km
  • Mu Family Mansion - 5 mi / 8.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed
  • Deluxe Villa, 1 Bedroom
  • Deluxe Villa, 2 Bedrooms
  • Deluxe Villa, 3 Bedrooms
  • Villa, 1 Bedroom
  • Deluxe Room, 1 King Bed, Mountain View (Premium)
  • Superior Room, 2 Twin Beds
  • Villa, 1 Bedroom
  • Superior Villa, 2 Bedrooms
  • Deluxe Room, 2 Twin Beds, Balcony

What’s around

Landmarks

  • In Shuhe Old Town
  • Ancient Tea Horse Road Museum - 18 min walk
  • Black Dragon Pool - 2.7 mi / 4.4 km
  • Puji Monastery - 3.4 mi / 5.5 km
  • Wangu Pavilion - 4.5 mi / 7.2 km
  • Mu Family Mansion - 5 mi / 8.1 km
  • Dayan (Lion Hill) - 5.6 mi / 9.1 km
  • Lashi Lake - 6.9 mi / 11.2 km
  • Yufeng Temple of Lijiang - 7.3 mi / 11.7 km
  • Yulong Snow Mountain - 15.6 mi / 25.2 km

Getting around

  • Lijiang (LJG) - 29 min drive
  • Lijiang Railway Station - 15 min drive
  • Airport shuttle (surcharge)
map
See on map
Shuhe Entrance, Lijiang, 674100, Yunnan, China

At a glance

Hotel size

  • This hotel has 130 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)

Food and drink

  • Full breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Outdoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Hiking/biking trails on site
  • Health club
  • Spa tub

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 800
  • Conference space size (meters) - 74

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2011
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Fitness and Spa 健身及水疗中心 has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub.

The spa is open daily.

Dining

Xi Western Restaurant - This restaurant serves breakfast, lunch, and dinner.

Zun Chinese Restaurant - This fine-dining restaurant serves dinner only.

1919 Bar - Onsite pub. Guests can enjoy drinks at the bar.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of CNY 188 for adults and CNY 98 for children (approximately)
  • Airport shuttle service is offered for an extra charge of CNY 450 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • Rollaway beds are available for CNY 230.0 per night
  • Babysitting/childcare is available for an extra charge
  • Airport shuttle for children between the ages of 1 and 6 costs CNY 1 (one-way)

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts Visa, Mastercard, American Express, Diners Club and JCB International.

Also known as

  • Pullman Lijiang
  • Pullman Lijiang Resort and Spa Lijiang
  • Pullman Lijiang Resort and Spa Resort Lijiang
  • Pullman Lijiang Resort
  • Pullman Resort Lijiang
  • Pullman Lijiang Resort Spa
  • Pullman Lijiang Hotel Lijiang
  • Pullman Lijiang Resort And Spa
  • Pullman Lijiang Spa Lijiang
  • Pullman Lijiang Resort and Spa Resort

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Pullman Lijiang Resort and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Pullman Lijiang Resort and Spa.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Cornerstone Cafe (3.3 mi), Buon Appetito (3.9 mi), and Pizza Hut (3.9 mi).
  • Yes, an airport shuttle is available. The charge is CNY 450 per vehicle one-way.
  • Have fun during the warmer months with activities such as hiking. Indulge in a treatment at the spa and soothe your senses in the spa tub. Pullman Lijiang Resort and Spa also has 2 bars, an outdoor pool, and a 24-hour fitness center, as well as spa services and a garden.
8.4.Very good.
  • 10.0.Exceptional

    What A Beautiful Experience!

    I am truly impressed by the quality of the service during my 7 days stay here. The staff were very attentive to me & my wife during our holiday here in Lijiang. A special note of thanks to the staff Bishop, Jason, Mary & Lisa, as well as the others whom I had not managed to remember all their names, for making our stay such a warm and friendly experience. The environment in the hotel compound is so pleasant and the scenery breathtaking. We love the daily walks we took around the compound to simply enjoy the peaceful quiet atmosphere as well as the magnificent view of the Jade Dragon Snow mountain in the not too far distance. We will certainly not hesitate to return and stay here again. Thanks for the beautiful memories :)

    Ricky, 5 night romance trip, Jun 14, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    LIjang Pullman Hotel review

    Rooms and corridor is a little too dark.

    Lim, 2 night romance trip, May 3, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Beware, No pool

    Biggest problem is that there is no pool, despite it saying so. I think the villas have a private outdoor tub, but as a parent travelling with 2 kids, I limited my search to hotels with pools so this was a major issue for us. But that was not the only problem. 1. When I arrived, I thought I had walked into a market. A large group had just either arrived or was leaving so I guess all the staff was busy helping them. Nobody to welcome you, help you with the luggage, tell you where reception is, etc. I had to make sure that other guests couldnt cut the line. 2. Room was not ready at 2PM. 40 minute wait. "Sorry but nothing we can do, just wait at the lounge." 3. Once I got to my room, I found that there was no pool. Had to get creative and use soap to make a bubble bath for the kids. 4. Lunch the following day: Ordered 4 meals that came one by one in 15 minute intervals. I could tell that the large group had booked half the restaurant and so Im assuming only one chef was available for all other guests. I complained and the staff gave us the last order for free + fruits. I believe the staff tried their best to solve issues so I dont blame them. I blame the management team for not being able to plan ahead and allocate the right amount of resources for individual guests + ensuring that the large group will not negatively affect other customers. For instance, people from the group were smoking in the restrooms!

    Tae Hyung, 1 night family trip, Jul 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Location is a bit remote but property is clean and quiet. Lots of animals around. Very nice environment.

    Marco, 2 night family trip, Oct 10, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff are always with a big smile. And the breakfast menu has a slightly change everyday so we are not bored in our 5days stay.

    5 night trip with friends, May 12, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Better Options Available Near Lijiang

    Inconveniently located near Shuhe village (but not walking distance). Basically a series of villas, which might be convenient for families? Age is starting to show / poor upkeep. Very understaffed. Very limited service. The Spa charges are absolutely ridiculous. Staying near Lijiang is a much better alternative.

    2 night trip with friends, Apr 16, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Kind service, comfortable, breakfast could improve

    Lovely hotel, perhaps not so conveniently located. Breakfast ... trying hard, but not really up to international standards

    1 night family trip, Mar 30, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Tranquility Defined

    Beautiful resort and not at all crowded in early November. View of the snow mountain and beautiful strolling path was the epitome of tranquility. Had plenty of wonderful service from the F&B staff - particularly Van and Belle - though not so much from the front desk and concierge. (Concierge offered zero useful information about JDSM). Absolutely go for the in-villa BBQ! Every villa type resort should offer this!

    4 night family trip, Nov 4, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    安静

    安静,小马车不错。园林很好。别墅很大,下次试试别墅bbq

    Minchao, 4 night family trip, Jan 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    jolinさんにはお世話になりました。

    TOMO, 2 night trip, Oct 18, 2019

    Verified Expedia guest review

See all 21 reviews