I arrived well before check in time and had a room ready for me so that I could sleep. The desk person spoke very good English and was able to give me good information. The restaurant was open, so I was able to get something to eat and got a few hours sleep before getting out. The location to city center was only about 3.5 to 4 miles, and there was plenty of transportation just outside the door to get into town, and it was cheap! The down side of this property is that there is not place to walk to or to go out to get something to eat, but the restaurant is open until 11pm, as well as there is a bar. Surprisingly, there is a fitness center. It was the perfect location for me in the sense that I wanted to experience the country; how people live and what normal life is like, so I was able to take the busses and tram to and from downtown, and was able to drive through the different neighborhoods to experience normal life! The country is beautiful with lots to see and do in Kiev and Lviv. High speed train service from Kiev to Lviv was excellent and very inexpensive! The people are warm and friendly, but limited English speaking in the outer areas and among older people. Most of the young people speak good English and are always willing to help! It was one of the best vacation experiences I have had. I felt completely safe in all the areas I visited! Definitely want to go back with my husband as I want him to experience this beautiful country and mingle with its wonderful people!