2/10 Poor
14 February 2025
Property sent me a message through Expedia’s inbox telling me they weren't able to host me and that I should contact Expedia to manage my reservation. Mind you, Expedia won’t refund me because they were never able to get in contact with the property. Very frustrating situation where I had to pay for a stay that I actually never stayed. I had no place to stay over night, the city was overcrowded, barely any room left and I had to find another place to stay, not through Expedia of course, useless.
Basically the property got my money and Expedia won’t refund it.
Nathalia
Nathalia, 2-night trip