At Mercure Melbourne Albert Park, you'll be a short five-minute drive from Crown Casino and Melbourne Cricket Ground. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Windows Restaurant, which serves local cuisine and is open for breakfast and dinner. A bar/lounge, a fitness centre and a sauna are other highlights. Fellow travellers love the helpful staff.
Languages
Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Spanish, Swedish
At a glance
Hotel size
209 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi (24 hours per day; 3-device limit) and wired internet access in public areas
Free WiFi (24 hours per day; 3-device limit) and wired internet access in rooms
Parking
Secured covered on-site self-parking (AUD 25 per day)
Secured covered on-site valet parking (AUD 45 per day; includes in/out privileges)
Wheelchair-accessible parking on site
On-site parking is limited
Electric vehicle charging point on site
Height restrictions apply for on-site parking
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Water dispenser
What to do
Golfing nearby
Working away
24-hour business centre
Meeting rooms
Computer station
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
2 buildings/towers
Safe-deposit box at front desk
Television in common areas
Fitness centre
Adjacent to a golf course
An indoor pool
Sauna
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
100% renewable energy
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Reception hall
Accessibility
Lift
Lift door width (centimetres): 210
Wheelchair-accessible parking
3 on-site accessible parking spaces
Wheelchair-accessible concierge desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
40-inch LCD TV
Premium cable channels
Films for purchase
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout curtains
Alarm clock
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Bidet
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi (3-device limit) and free wired Internet
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Restaurant dining guide
Special features
Dining
Windows Restaurant – Overlooking the golf course and garden, this fine-dining restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Espresso Bar – Overlooking the golf course and garden, this café specialises in Modern European cuisine and serves breakfast, lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Atrium bar & lounge – Overlooking the golf course and garden, this cocktail bar specialises in local cuisine and only serves dinner. Happy hour is offered. Open daily.
Fees & policies
Refundable deposits
Cash deposit: AUD 250 per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately AUD 38 for adults and AUD 38 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 1.4 per cent
Renovations and closures
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
Restaurant
The following facilities are closed on Sunday and Saturday:
Restaurant
Children & extra beds
Rollaway beds are available for AUD 70.0 per night
Parking
Covered self-parking costs AUD 25 per day
Covered valet parking costs AUD 45 per day with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Mercure Albert
Mercure Albert Hotel
Mercure Albert Hotel Melbourne Park
Mercure Melbourne Albert Park
Mercure Melbourne Park
Mercure Melbourne Albert Park Hotel
Mercure Albert Park Hotel
Mercure Albert Park
Mercure Melbourne Albert Park Hotel
Mercure Melbourne Albert Park Melbourne
Mercure Melbourne Albert Park Hotel Melbourne
Frequently asked questions
Does Mercure Melbourne Albert Park offer free cancellation for a full refund?
Yes, Mercure Melbourne Albert Park does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Melbourne Albert Park?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Mercure Melbourne Albert Park?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Melbourne Albert Park?
Yes. Self-parking costs AUD 25 per day. Valet parking costs AUD 45 per day. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Mercure Melbourne Albert Park?
You can check in starting at 2:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Mercure Melbourne Albert Park?
No, this hotel doesn't have a casino, but Crown Casino (5-min drive) is nearby.
What is there to do at Mercure Melbourne Albert Park and nearby?
Mercure Melbourne Albert Park has an indoor pool and a sauna, as well as a fitness centre.
Are there restaurants at or near Mercure Melbourne Albert Park?
Yes, Windows Restaurant offers local cuisine and garden views.
What's the area around Mercure Melbourne Albert Park like?
Mercure Melbourne Albert Park is a short 5-minute walk from St Kilda Road and 2 minutes' walk from Albert Park Lake.
Mercure Melbourne Albert Park Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
13 November 2024
Family Friendly!
Very friendly staff. Clean & big room. Breakfast was very good & their made to order eggs was amazing. Kids loved it.
Parking is AUD 25 a day with lots of parking space.
Javaid
Javaid, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
11 November 2024
Worst experience in 30 years
The check-in took extremely long, ~25 minutes.
The shampoo bottle did not function during my stay.
It was very noisy. There was a door between the two rooms and there is a big gap under the door. The lady in the next room made phone calls from 11pm to about 3am. I called the front desk. They came up with a security person, but it did not help too much.
During the check out two breakfasts were artificially added to the bill.
Verified traveller
3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 October 2024
Take the time to walk around Albert Park lake. 5.2km lovely stroll.
Sandra
Sandra, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
22 October 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
20 October 2024
Jeferson
Jeferson, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 October 2024
Worth!
Henry
Henry, 1-night trip
Verified Hotels.com guest review
6/10 Good
21 September 2024
Katrina
Katrina, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 August 2024
Charlie
Charlie, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 August 2024
All good
Peter
Peter, 1-night family trip
Verified Wotif guest review
10/10 Exceptional
17 August 2024
Nice stay
Room was fine, nothing special.
Good location with meals available
Had issue with parking where ticket didn't get authorisation at reception and had to wait 10 minutes for attendance in carpark.
I really think this hotel being out of the city should have free parking included.
Was very surprised it was $22 extra.
Haidee
Haidee, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 August 2024
Clean and convenient
andrew
andrew, 1-night trip
Verified Wotif guest review
8/10 Very good
12 August 2024
We stayed at this hotel as it was nearby to a wedding we were attending. It didn’t have much that was in walking distance though in the way of shops or eateries. The whole shower situation wasn’t good at all with the water temperature fluctuating constantly from cold to scalding hot- very dangerous for children or the elderly.
Jacqueline and Martin
Jacqueline and Martin, 3-night romance trip
Verified Expedia guest review
8/10 Very good
7 August 2024
Rainer
Rainer, 2-night trip
Verified Wotif guest review
10/10 Exceptional
26 July 2024
Verified traveller
3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 July 2024
Renata
Renata, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 July 2024
Nice place to stay
byron
byron, 4-night trip
Verified Wotif guest review
10/10 Exceptional
22 July 2024
Alison
Alison, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 July 2024
Irfan
Irfan, 2-night trip
Verified Expedia guest review
4/10 Fair
18 July 2024
DONALD
DONALD, 2-night trip
Verified Hotels.com guest review
8/10 Very good
18 July 2024
Fitri
Fitri, 3-night trip
Verified Wotif guest review
8/10 Very good
18 July 2024
Loved that it was near the Albert part lake. Overall it was a good stay.
I stayed there for 13 nights, the room was outdated, the carpet was worn out in some areas, my bed was made everyday(even when I had DND sign on the door one day) but cant say it was vacuumed every day.
Overall ok stay
Kosala
Kosala, 13-night trip
Verified Expedia guest review
6/10 Good
16 July 2024
Room was noisey, could the road noise and sometimes the neighbours talking late at night till 2am
Verified traveller
2-night business trip
Verified Hotels.com guest review
6/10 Good
16 July 2024
Athir
Athir, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
12 July 2024
Rang the concierge twice for extra pillows , failed to turn up at all . Apart from that the kids and I loved it .