See all properties

Sofitel Bahrain Zallaq Thalassa Sea & Spa

5.0 star property
Zallaq beachfront hotel with spa, outdoor pool

Choose dates to view prices

Photo gallery for Sofitel Bahrain Zallaq Thalassa Sea & Spa

Terrace/patio
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Living area
Sofitel Bahrain Zallaq Thalassa Sea & Spa offers an unforgettable beach getaway. Unwind by the private beach, indulge in a rejuvenating massage at the spa, and enjoy international cuisine at one of six on-site restaurants. With pilates classes and racquetball/squash courts, there's something for everyone.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Spa
  • Internet access

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 6 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
  • Fitness centre
  • Sauna
  • Steam room

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
The current price is S$270
includes taxes & fees
17 Jun - 18 Jun

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Room, 1 King Bed, Balcony, Pool View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed, Balcony, Pool View

Highlights

Furnished balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Egyptian cotton bed sheets
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Private Pool, Sea View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Villa, 3 Bedrooms, Private Pool, Sea View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
  • 260 sq m
  • Sea view
  • Sleeps 8
  • 3 Double Beds

View all photos for Luxury Room, 1 King Bed, Sea View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Luxury Room, 1 King Bed, Sea View

Highlights

Furnished balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Egyptian cotton bed sheets
  • 43 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace (Opera, Infinity Pool)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Terrace (Opera, Infinity Pool)

Highlights

Terrace
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 120 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 2 Bedrooms, Terrace

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Royal Suite, 2 Bedrooms, Terrace

Highlights

Furnished balcony
Individually furnished
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
  • 500 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Balcony, Sea View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Room, 1 King Bed, Balcony, Sea View

Highlights

Furnished balcony
Individually furnished
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
  • 43 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Terrace, Ground Floor (Prestige - Club Millesime Access)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Suite, 1 King Bed, Terrace, Ground Floor (Prestige - Club Millesime Access)

Highlights

Furnished balcony
Garden
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 86 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Terrace, Sea View (Prestige - Club Millesime Access)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Suite, 1 King Bed, Terrace, Sea View (Prestige - Club Millesime Access)

Highlights

Terrace
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 86 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 2 Single Beds, Sea View

Beach/ocean view

Luxury Room, 2 Single Beds, Sea View

Highlights

Furnished balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Egyptian cotton bed sheets
  • 43 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed, Balcony, Sea View (Luxury - Club Millesime Access)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Room, 1 King Bed, Balcony, Sea View (Luxury - Club Millesime Access)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Egyptian cotton bed sheets
  • 43 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, Balcony, Sea View (Luxury - Club Millesime Access)

Beach/ocean view

Club Room, 2 Single Beds, Balcony, Sea View (Luxury - Club Millesime Access)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Egyptian cotton bed sheets
  • 43 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Indoor pool, 4 outdoor pools, free pool cabanas, pool umbrellas

Jumeirah Gulf of Bahrain

  • Pool
  • Spa
  • Free parking
  • Internet access
9.2 out of 10, Wonderful, 28 reviews
The price is S$386
includes taxes & fees
21 Jun - 22 Jun
Jumeirah Gulf of Bahrain
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
105 Zallaq Highway, Building 2015, Block 1055, Zallaq, 0

What's nearby

  • Bahrain International Circuit - 5 min drive - 5.7 km
  • Exhibition World Bahrain - 5 min drive - 6.8 km
  • Al Dana Amphitheatre - 6 min drive - 6.4 km
  • Al Areen Wildlife Sanctuary - 6 min drive - 8.4 km
  • Lost Paradise of Dilmun Water Park - 10 min drive - 9.7 km

Getting around

  • Manama (BAH-Bahrain Intl.) - 31 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Uncle Sam - ‬3 min drive
  • ‪McDonald's | ماكدونالدز - ‬3 min drive
  • ‪حبارة كرك - ‬6 min walk
  • ‪Lobby Lounge at Sofitel Bahrain - ‬3 min walk
  • ‪KFC - ‬3 min drive

About this property

Sofitel Bahrain Zallaq Thalassa Sea & Spa

Sofitel Bahrain Zallaq Thalassa Sea & Spa offers a private beach where you can enjoy beach umbrellas, volleyball and beachside drinks. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, hydrotherapy and thalassotherapy. Saraya, one of 6 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a free kid's club and a poolside bar.

All-inclusive

All-inclusive room rates at Sofitel Bahrain Zallaq Thalassa Sea & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

Arabic, Bulgarian, English, Farsi, Filipino, French, German, Hindi, Indonesian, Italian, Russian, Spanish, Thai, Urdu, Vietnamese

More about this property

VISIBILITY

At a glance

Hotel size

    • 262 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 2 AM
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Free supervised childcare
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free wired internet access in public areas
    • Free wired internet access in rooms

Parking

    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 6 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu

What to do

  • On a private beach
  • Tennis lessons
  • Pilates classes
  • Beach volleyball
  • Racquetball/squash
  • Golfing nearby
  • Fishing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (1098 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Traditional architecture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Lift door width (centimetres): 112
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 56
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Tile flooring in room
ROOM

Room amenities

Be entertained

  • IPod docking station
  • 42-inch LCD TV
  • Premium satellite channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Furnished balcony
  • Individually furnished

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free wired Internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Spa

The on-site spa has 14 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Saraya – Overlooking the ocean and pool, this buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.
Fiamma Italian – Overlooking the ocean and pool, this theme restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
Wok Asian – Overlooking the ocean and pool, this theme restaurant specialises in Vietnamese cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
La Mer – This beachfront restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Tapas – This beachfront theme restaurant specialises in international cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: BHD 60 per night (for stays between 1 January to 31 December)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately BHD 13 for adults and BHD 6.5 for children
  • Airport shuttle service is offered for an extra charge of BHD 50 per vehicle (one-way. Maximum occupancy 2)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for BHD 19.05 per day

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Sofitel Bahrain Zallaq Thalassa Sea
Sofitel Thalassa
Sofitel Thalassa Sea
Sofitel Thalassa Sea Hotel
Sofitel Zallaq Bahrain
Sofitel Bahrain Zallaq Thalassa Sea & Spa Manama
Sofitel Bahrain Zallaq Thalassa Sea And Spa
Sofitel Bahrain Zallaq Thalassa Sea Hotel Manama
Sofitel Bahrain Zallaq Thalassa Sea Hotel
Sofitel Bahrain Thalassa Sea Hotel
Sofitel Bahrain Thalassa Sea
Sofitel Bahrain Zallaq Thalassa Sea And Spa
Sofitel Bahrain Zallaq Thalassa Sea & Spa Manama
Sofitel Bahrain Zallaq Thalassa Sea Spa
Sofitel Bahrain Zallaq Thalassa Sea & Spa Hotel
Sofitel Bahrain Zallaq Thalassa Sea & Spa Zallaq
Sofitel Bahrain Zallaq Thalassa Sea & Spa Hotel Zallaq
HELP_OUTLINE

Frequently asked questions

Does Sofitel Bahrain Zallaq Thalassa Sea & Spa offer free cancellation for a full refund?

Yes, Sofitel Bahrain Zallaq Thalassa Sea & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sofitel Bahrain Zallaq Thalassa Sea & Spa?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Sofitel Bahrain Zallaq Thalassa Sea & Spa?

Sorry, neither pets nor service animals are allowed.

Is an airport shuttle service offered by Sofitel Bahrain Zallaq Thalassa Sea & Spa?

Yes, an airport shuttle is available. The charge is BHD 50 per vehicle one-way.

What are the check-in and check-out times at Sofitel Bahrain Zallaq Thalassa Sea & Spa?

Check-in start time: 3 PM; check-in end time: 2 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

What is there to do at Sofitel Bahrain Zallaq Thalassa Sea & Spa and nearby?

Have fun with on-site activities such as volleyball, and improve your game on the tennis courts. Additional recreation on-site includes Pilates and racquetball/squash. Indulge in a treatment at the spa and soothe your senses in the hot tub. Sofitel Bahrain Zallaq Thalassa Sea & Spa also has 3 bars, a private beach and an outdoor pool, as well as a sauna, a steam room and a picnic area.

Are there restaurants at or near Sofitel Bahrain Zallaq Thalassa Sea & Spa?

Yes, there are 6 on-site restaurants, featuring al fresco dining, international cuisine and garden views.

Does Sofitel Bahrain Zallaq Thalassa Sea & Spa have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

Does Sofitel Bahrain Zallaq Thalassa Sea & Spa have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Sofitel Bahrain Zallaq Thalassa Sea & Spa like?

Sofitel Bahrain Zallaq Thalassa Sea & Spa is located on the waterfront. Popular attractions include Exhibition World Bahrain, which is 4 minutes away by car.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Sofitel Bahrain Zallaq Thalassa Sea & Spa Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Beach
Children
Family friendly
Breakfast
Upgrade
Weather
Food
Bathroom

What guests liked

  • The property has a very nice swimming pool and a private, clean beach. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Fab staff!

The food was outstanding and there’s private access to a beautiful clean beach. The staff was beyond helpful in letting us have a late checkout and accommodating all our needs. Special shout out to Mary in reception!
Francesca, 1-night trip

10/10 Exceptional

Good
Amr, 2-night trip

10/10 Exceptional

Excellent stay .
ABDULLA, 1-night trip

10/10 Exceptional

We enjoyed this property and everything was perfect
Artsuz, 4-night trip

10/10 Exceptional

Great beach - pool area with lots of activities for the kids
Jonathan, 4-night trip

10/10 Exceptional

I would highly recommend this place, it's an amazing hotel with amazing staff. Will visit again
Jayesh Kalyan, 7-night trip

10/10 Exceptional

The staff are wonderful!! So welcoming! The Italian and Greek restaurants were lovely.. especially the Greek restaurant that had live music and dancing!!
Rowena, 5-night trip

10/10 Exceptional

Amazing hotel properties with 5 Star treatment
Jason, 1-night trip

10/10 Exceptional

Excellent stay and facilities

It was a fantastic facilities and stay, enjoyed the atmosphere, and staff, however, the rooms were not very clean, also noted some blood sports on bed sheets
Yasser, 2-night trip

10/10 Exceptional

Good place
Ali, 1-night trip

10/10 Exceptional

Clean safe beautiful

10/10 Exceptional

Love the property. Feels like a resort. Perfect weekend get away…. But be prepared to spend some $$$$
Chase, 3-night trip

6/10 Good

A not so peaceful stay

This is a beautiful hotel, and is probably lovely to stay at when it's not a building site. I was told that the club lounge was unavailable due to renovations, but not that whole floors were being remodelled. The construction noise was constant and pervasive.
3-night trip

10/10 Exceptional

The pool was not clear
abdulelah, 1-night trip

6/10 Good

Team did a great job setting up the room. However on arrival since brunch shares the same lobby as check in the noise is awful as a check in experience. The room is noce however as a suite there are no plugs in the bedroom. No USB ports which is odd. The bathroom amenities for a suite are missing so you have to call and they are visibly the cheapest they could find. No bubble bath availabile so dont ask. The room as I said was nice, not excellent and i have certainly stayed at better suites. But the team were lovely and did a great job making us feel welcome.
Richard, 1-night trip

4/10 Fair

They refused to upgrade me. Also, the hotel is far from everything which gives advantage to the hotel to make everything very expensive. I will never stay there again.
Mohammed, 1-night trip

2/10 Poor

The treatment at the reception was bad arrived at eight evening The reception man said wate the room not ready The room sevice workers were Disgusting
FAISAL, 2-night trip

2/10 Poor

I’m not taken the upgrade for my poking same like informed me & I have access to lounge and after that the reception tell me that bay mistake your poking is not included? I was so sad Abou that
Fathy, 1-night trip

6/10 Good

Hotel is in a lovely setting on the beach but is masquerading as a 5 star hotel. We were staying as a family for a winter sun break, whilst we were there the hotel was hosting a big wedding over many days. The noise level from this was completely unacceptable on many occasions (stacks of speakers and very loud music), public areas of the hotel monopolised, set up taking place at night causing sleep disturbance and hotel staff generally prioritising the wedding. Mattresses on Sun loungers were shabby as were many pool towels. No service at pool bar. Service at Breakfast very hit and miss. Friday brunch also very loud, disturbing attempts at relaxing by the pool. Really feels like the hotel prioritises making money over guest satisfaction. Club Millesime was good, great service from Hanna and Michelle.
Victoria, 4-night trip

2/10 Poor

No upgrade
Bader, 1-night trip

4/10 Fair

We stayed at SOFITEL as a family and we unfortunately experienced several hiccups: -We had clearly booked a room for 4 people, yet the room did not have enough beds to accommodate us all. We were given a cot, which was barely fit for our 2 year old, and we were CLEARLY told by the hotel staff, that they expect us to accommodate our 5 year old in our bed in a rude manner. With no efforts whatsoever in making a bed available for him. -We were told we were upgraded, yet the room simply matched our booking. -The lifeguards by the kids' pool were constantly using their phones and wearing earphones, raising great concerns for our kids' safety. -We asked for beach towels, which came about an hour late. This made it quite inconvenient for us to make sure our kids were not freezing when they came out of water. -Inside the room, the light on top of the toilet mirror loosened and fell on my wife's head. We called the reception, they sent a technician to fix it, who also left the toilet in great mess afterwards. -On a peak, Eid break, the resort had chosen to use very toxic paint to paint and maintain the roads leading to the pools. -Worst part of all was, upon checkout we discussed all our concerns with the Guest Relations officer on April 27th, whose simple answer was to us: I am not aware of all this, and I will have to investigate. It is quite sad that the resort's beauty does not match its terrible service, and that we truly did not get value for our money.
Armen, 3-night trip

2/10 Poor

I was highly disappointed as the quality of the hotel was not what I expect of a Sofitel brand. The reception staff was very lovely but the rest not so much. The room I checked into had a dirty tub (hair, rust stains, dirt rig on tub). The staff took over one hour to arrange for another "upgraded room" to only give me a room that was not ready, with a significantly smaller patio, and a not so equivalent view. This "upgrade" was more like a downgrade. I was placed into my old room and settled on having the maids come clean. To my surprise when they ran the water brown rusted water came out. I was disgusted and needless to say I did not take a bath. This process caused me a 2 hr delay making me significantly late to a concert I was attending in the area. With food service, I had not-so-stellar service. In one order my food was cold, second order requested no mayo (because in Bahrain they put mayo on everything) my BBQ burger came back plain with no BBQ sauce! Next morning I ordered the anti-aging breakfast among other items. Welp I got no anti-aging breakfast but sure did get the bill. At this point, I was over it, and continued with my spa appointment which was superb! After my spa appointment, I wanted to check out as soon as possible and return home. Unfortunately, it took about one hour for them to correct my bill and refund me for the breakfast I did not receive. Also, my room had some visible wear and tear. In summary, keep the spa, but throw the hotel away!
Ayesha, 1-night trip

10/10 Exceptional

Saleh, 1-night trip

10/10 Exceptional

Bruno, 1-night trip

8/10 Very good

Några dagar under Eid

Fint hotell, fina rum, väldigt trevlig peronal speciellt Soe. Men ett stort minus är att det var det höga volymen på musiken. När vi checkade in spelade bandet så högt att det var svårt att höra vad personalen sa. Att sedan ha en DJ i polområdet som körde sin klubbmusik varje dag mellan 12:30-18:30, inte bra riktigt dåligt. På kvällen var det bättre med riktig bra live musik i restaurangen. Frukosten riktigt bra 👍. När ni har ett hotell i den här klassen måste ni anpassa musiken där efter, DJ och klubb musik kan man ha i ett avskild lokal men inte så hela hotellet tvingas hör allt som spelas. Ett tips man behöver inte musik över allt. När man har live musik måste man stänga av den vanliga musiken i dom fasta högtalarna. Vi hade en bra vistelse i alla fall och kan tänka oss att komma tillbaka.
Staffan, 4-night trip