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Wyndham Grand Plaza Royale Hangzhou

4.5 star property
Lakefront hotel with 3 restaurants, near West Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wyndham Grand Plaza Royale Hangzhou

Lobby
Premium bedding, down duvets, minibar, in-room safe
Exterior
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Property amenity

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Non-smoking
    Non-smoking
  • Connecting rooms available
    Connecting rooms available
  • Free parking
    Free parking
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Sauna
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • Terrace
Feel at home
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
The price is S$165
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Twin Beds Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Twin Beds Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Premier Twin Beds Room

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Premier Twin Beds Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Business Suite, 1 King Bed, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Business Suite, 1 King Bed, Non Smoking

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Bed Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe King Bed Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Bed Room

Premium bedding, down duvets, minibar, in-room safe

Premier King Bed Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Lake View

Premium bedding, down duvets, minibar, in-room safe

Executive Suite, 1 King Bed, Non Smoking, Lake View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 58 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 1 King Bed, Non Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mountain View Twin Room

Premium bedding, down duvets, minibar, in-room safe

Mountain View Twin Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 49 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Mountain View King Room

Premium bedding, down duvets, minibar, in-room safe

Mountain View King Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

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Free parking
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8.4 out of 10, Very good, (416)
The price is S$173
includes taxes & fees
3 Dec - 4 Dec
Sofitel Hangzhou Westlake
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About the area

Map
No 555 Fengqi Road, Hangzhou, Zhejiang, 310006

What's nearby

  • West Lake - 10 min walk
  • Broken Bridge - 15 min walk
  • Wulin Square - 16 min walk
  • Hangzhou Tower Shopping Mall - 18 min walk
  • Wushan Night Market - 3 min drive

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 36 min drive
  • East Railway Station (East Square) Station - 8 min drive
  • Hangzhou Station - 12 min drive
  • Hangzhou East Railway Station - 18 min drive
  • Fengqi Road Station - 6 min walk
  • Wulinmen Station - 13 min walk
  • Wulin Square Station - 15 min walk

Restaurants

  • ‪人民大会堂 - ‬3 min walk
  • ‪Cafe Grazie - ‬4 min walk
  • ‪丁哥黑鱼馆 - ‬9 min walk
  • ‪恩点工坊 - ‬8 min walk
  • ‪有间小厨 - ‬5 min walk

About this property

Wyndham Grand Plaza Royale Hangzhou

Wyndham Grand Plaza Royale Hangzhou features a rooftop terrace and puts you within a 10-minute walk of West Lake. You can splash around at the indoor pool, visit one of the 3 restaurants for a bite to eat or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a health club, a fitness centre and a sauna. Fellow travellers say good things about the overall property condition. Public transportation is only a short walk: Fengqi Road Station is 6 minutes and Wulinmen Station is 13 minutes.

Languages

Arabic, Chinese (Mandarin), English, French, German, Italian

At a glance

Hotel size

  • 293 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: midnight
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests are asked to contact the hotel with the name of at least one guest as it appears on their passport upon booking.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

What to do

  • Shopping
  • Free bikes nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (7556 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Health club
  • An indoor pool
  • Shopping centre on-site
  • Sauna
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Be entertained

  • 37-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired internet

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 194 for adults and CNY 97 for children

Children & extra beds

  • Rollaway beds are available for CNY 308.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:30 AM to 9:30 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Wyndham Grand Plaza Royale Hangzhou
Wyndham Royale
Wyndham Royale Hotel
Wyndham Royale Hotel Hangzhou Grand Plaza
Wyndham Grand Plaza Royale Hangzhou Hotel Hangzhou
Wyndham Grand Plaza Royale Hangzhou Hotel
Wyndham Grand Plaza Royale Hotel
Wyndham Grand Plaza Royale
Wyndham Plaza Royale Hangzhou
Wyndham Grand Plaza Royale Hangzhou Hotel
Wyndham Grand Plaza Royale Hangzhou Hangzhou
Wyndham Grand Plaza Royale Hangzhou Hotel Hangzhou

Frequently asked questions

Is there a pool at Wyndham Grand Plaza Royale Hangzhou?
Yes, there's an indoor pool. Guests have pool access from 8:30 AM to 9:30 PM.
Are pets allowed at Wyndham Grand Plaza Royale Hangzhou?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Wyndham Grand Plaza Royale Hangzhou?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Wyndham Grand Plaza Royale Hangzhou?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Wyndham Grand Plaza Royale Hangzhou and nearby?
Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a health club. Wyndham Grand Plaza Royale Hangzhou also has a garden.
Are there restaurants at or near Wyndham Grand Plaza Royale Hangzhou?
Yes, there are 3 on-site restaurants.
Does Wyndham Grand Plaza Royale Hangzhou have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Wyndham Grand Plaza Royale Hangzhou like?
Wyndham Grand Plaza Royale Hangzhou is in Gongshu, a short 6-minute walk from Fengqi Road Station and 10 minutes' walk from West Lake.

Wyndham Grand Plaza Royale Hangzhou Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent stay with reasonable sized room
What I love the most about this stay are 1. Sumptuous breakfast 2. Location and proximity to Wulin night market & West Lake 3. Customized pillow 4. View of West Lake
ng, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

John, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shalom, 3-night trip
Verified Hotels.com guest review

6/10 Good

There was frequently no wifi or with very slow speed.
Wenjing, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Derrick, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Not a 5 star hotel
The hotel can only be rated as 3 star for overall services
Zhuoqin, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The westlake view of the nine floor room was amazing.
Wei, 3-night family trip
Verified Expedia guest review

8/10 Very good

I don't think this is 5 start hotel: 1) the property facilities are old, for example, the glass-door of shower room cannot prevent shower water leak to bathroom, always. 2) the swimming pool in basement is dark and dirty, with very bad smell, I didn't use but looked around. The fitting facilities and swimming pool are open to public, such as training groups, unsafe at all. 3) the main hotel entry door doesn't open to the street facing west lake (if so that'll be great), however, it's opening to a narrow street with busy traffic, looks like free-market.
Jun, 9-night trip with friends
Verified Expedia guest review

10/10 Exceptional

CHANG, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yuwei, 11-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice location, a minute walk to West Lake
Verified Expedia guest review

8/10 Very good

Just beside the famous West Lake, beautiful neighborhood, the facilities are new and advanced, friendly staffs. It looks like the hotel shares with other organizations in the same buildings, and it caused the confusion when I arrived. As it locates in the famous tourism area, you can imagine the area is pretty crowded.
Lei, 1-night business trip
Verified Expedia guest review

8/10 Very good

Once the staff figured out I was not happy with the desk staff, the other staff, manager and concierge got better at taking care of problems. This is not really a good hotel for a travel or who speaks little Chinese or no Chinese.
Mary, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Trip to China
Hotel is really nice and staff are great the only thing which I being picky on is bar area not very good.
Glyn, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

房间非常大，浪费空间，但是厕所陈 旧，需要更新
shuou, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

X, 3-night trip
Verified Expedia guest review

6/10 Good

2-night trip
Verified Expedia guest review

10/10 Exceptional

Philippe, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Recommended
Excellent room. Good location. Pleasant check in staff but 20 min. wait is too long. Some hooks, towel rails in bathroom would help.
Matthew, 3-night trip
Verified Hotels.com guest review

4/10 Fair

The health club was closed during my whole stay! They said they would call me a cab so I can go swimming at a different hotel! The pool was one of the main reason I even wanted to book this hotel. I was very disappointed. Even though I did decide to book this extension of one extra night. The rooms and service were really great though but nothing can make up for the pool being closed, I love to swim.
1-night romance trip
Verified Orbitz guest review

2/10 Poor

Firstly lost my passport several times. The staff were very confused about the booking. This took about 5 minutes to fix. But then the real problems began. My credit card got put I to about 5 different machines. Some repeatedly. I put my pin in multiple times. On different machines. And a few times o. The same machine. No declined slips. This is when the staff began lying. And I hate this. A different girl was dealing with me for the booking than the girl playing with my card. When I asked what she was doing. She immediately lies to me. And tells me the card was declined. Without looking. Or talking to the other girl. And I don't mean English. Not Chinese or a touch or a look. Just starts arguing. There is now a pending transaction on my card I don't believe to be a deposit. There was a lot of confusion. And I think I got charged twice for the room fee. And then a deposit. Also all off our group was charged different deposits. This maybe is not a problem. Maybe this will all get fixed. It's just disappointing ☹️ Then when I got to my room with all my luggage. The room key did not work.
1-night business trip
Verified Expedia guest review

10/10 Exceptional

Great convenient location. very near to Xihu. but the other occupants were relentless smokers who refused to cooperate. not the hotel's fault.
J.Y, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location. Very nice hotel.
Great location to get to historic and picturesque West Lake. Close to interesting street market and other shops. Very comfortable stay and good breakfast with plenty of choice. Recommended if you go to Hangzhou.
Peter, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

6/10 Good

I felt that I was double charged. First of all, I paid deposit during check-in, and then paid full hotel bills during check-out. However, later on, my credit card showed 2 transactions from this hotel ( I booked 2 rooms). I contacted the hotel but they insisted to say that was "pre-authrization"and will be refunded soon.... Doesn't make sense that I paid full deposit and bills, why "pre- authorization" after check-out???
1-night family trip
Verified Expedia guest review