The staff at Hanoi Le Chateau Hotel provide service at an impeccable level. We were especially impressed by Ann, who was always available to help us, very friendly, and very helpful. We were greeted with a delicious welcome drink, and multiple staff members approached us with friendly conversation about where we are from, what are plans are, etc. We arrived earlier than our check in, but the hotel hurried to get our room ready and accepted our bags as we went off to explore the city. Our room was set up special for our honeymoon which was super cute, and the room itself was spotless. The location is perfect for exploring the old quarter. The breakfast was tasty. This was the last of eight hotels we stayed in during our 3 week trip in Vietnam, and it was our favourite. Highly recommend.