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Venice Resorts

San Polo hotel in historical district

  • Free WiFi

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Santa Croce, 38, Venice, 30125, Veneto, Italy
7.4.Good.
  • great and best excellent customer service by the Owner Mr. Diego during my staying!…

    Oct 28, 2018

  • The check-in process was ok and the room was decent. The only problem was that the room…

    Jun 22, 2020

See all 46 reviews

Official standards

This property advises that it adheres to Safe Hospitality National Protocol (Italy) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
  • Free WiFi
  • Parking available
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 10 smoke-free guestrooms
  • WiFi in the lobby
  • Self parking
  • Front desk safe
  • Multilingual staff
  • Free WiFi

For families

  • Television
  • Free toiletries
  • Hair dryer
  • Blackout drapes/curtains
  • In-room climate control (air conditioning)
  • Cable TV service

What’s around

  • In San Polo
  • Campo Santa Margherita - 4 min walk
  • Grand Canal - 5 min walk
  • Santa Maria Gloriosa dei Frari - 5 min walk
  • Ca' Foscari University of Venice - 6 min walk
  • San Toma Waterbus - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Double Room
  • Classic Double Room
  • Classic Triple Room
  • Classic Quadruple Room

What’s around

Landmarks

  • In San Polo
  • Campo Santa Margherita - 4 min walk
  • Grand Canal - 5 min walk
  • Santa Maria Gloriosa dei Frari - 5 min walk
  • Ca' Foscari University of Venice - 6 min walk
  • San Toma Waterbus - 6 min walk
  • Papadopoli Gardens - 6 min walk
  • Piazzale Roma - 7 min walk
  • Ca' Rezzonico - 7 min walk
  • Palazzo Barbarigo - 8 min walk
  • Palazzo Grassi - 9 min walk

Getting around

  • Marco Polo Airport (VCE) - 21 min drive
  • Venice Santa Lucia Station - 10 min walk
  • Venice (XVQ-Santa Lucia Rail Station) - 11 min walk
  • Porto Marghera Station - 7 min drive
Profile: San Polo

Profile: San Polo

San Polo, the smallest of Venice’s 6 districts, lies within the curve of the Grand Canal and is connected to San Marco by the resplendent Rialto Bridge. The impressive Plaza Campo Polo, Venice’s second-largest square, is the district’s main focal point of activity, and in summer it turns into an outdoor cinema.

At the historical Rialto market, you can soak up the atmosphere of authentic Venice as you shop among the locals. Browse the fruit and vegetables at the colorful array of outdoor stalls and admire the variety of fresh fish and seafood in the covered hall of the Pescheria.

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Santa Croce, 38, Venice, 30125, Veneto, Italy

At a glance

Hotel size

  • This hotel has 10 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 10:30 AM
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 10 days before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Restrictions apply*
  • 1 per room (up to 18 lbs)

Internet

  • WiFi in public areas*
  • Free WiFi in rooms

Parking

  • Onsite self parking (fees apply)

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Services

  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1540
  • Safe-deposit box at front desk

Languages Spoken

  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 1.40 per person, per night for adults; EUR 0.70 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 2.00 per person, per night for adults; EUR 1.00 per night for guests aged 10-16 years old.

Optional extras

  • WiFi is available in public areas for an extra charge

Children & extra bedsPay at property

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

PetsPay at property

  • Pets are allowed for an extra charge of EUR 10.00 per pet, per night
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions

ParkingPay at property

  • Self parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts major credit cards, Visa and Mastercard. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

  • Resorts Venice
  • Venice Resorts Venice
  • Venice Resorts Hotel Venice
  • Venice Resorts
  • Venice Resorts House
  • Venice Resorts Guesthouse
  • Venice Resorts Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Venice Resorts does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's self parking on site (charges apply).
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 18 lbs per pet. There's a charge of EUR 10.00 per pet, per night. Service animals are exempt from fees.
  • You can check in from 3:00 PM - anytime. Check-out time is 10:30 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Pier Dickens (3-min walk), Dona onesta (4-min walk), and Ristorante Rio Novo (4-min walk).
  • No, this hotel doesn't have a casino, but Casino of Venice (19-min walk) and Casino Vendramin-Calergi (19-min walk) are both nearby.
7.4.Good.
  • 8.0.Very good

    Location is good if you would like to get close to the main station for bus, rail and water transport. No reception is a problem, the name Venice Resorts does not mean it is a resort, it is merely AbnB !

    Boo Keong, 2 night family trip, Feb 19, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Location - close to train station yet walkable to everywhere else on the main island; note that there are 3 restaurants on the street under the hotel; it gets quite noisy which might be a problem if you are a light sleeper; the noise didn't bother us Staff - Emma is fantastic - super nice and accommodated a last minute floor change request which we greatly appreciated; stairs are a bit steep and might be a concern for senior travelers (i was travelling with a senior hence the request for a room on a lower floor) Room - clean and spacious; bed mattress was very comfortable and so were the pillows; spacious and clean bathroom as well; shower stall with jets Wi-Fi - worked fine during our stay except for the night before we checked out

    2 night family trip, Oct 9, 2019

    Verified Expedia guest review

  • 6.0.Good

    Overall a good place to stay for location. The check in hours were difficult to meet. The shower was quite dirty with lots of mould

    2 night romance trip, Oct 4, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    It's very old and small. If you are claustrophobic...stay away. Pack light as you'll need to walk a lot and no elevators . No toiletries are provided either. WIFi is not good.

    2 night romance trip, Sep 16, 2019

    Verified Orbitz guest review

  • 8.0.Very good

    Nice room, great AC, bad wifi

    PROS: Close to train/bus station (less than 10 minute walk), cute street with lots going on, comfortable beds, very clean, strong air conditioning, nicely decorated CONS: wifi did not work! have to go to another location to check in, can be very loud in the early morning with church bells and tourist groups Overall, would recommend for the price/location/space but be aware of the wifi issue (seemed to work better on ground floor but there's no lobby area and our room was on the 1st/2nd floor where it didn't work at all), the noise (but part of being in the city) and the check in at another hotel (nearby but still a hassle).

    Riana, 2 night family trip, Sep 14, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Good location and nice room with helpful staff. Please note the rooms at the front of the property can be noisy as there are restaurants in the street below.

    Matt, 4 night romance trip, Sep 13, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Location was great with easy access to everything. Room was small but but lovely with original exposed wood beams. Wifi was not reliable. We stayed for two nights and the room was not cleaned each day as was indicated when we checked in. Our room was on the third floor and the stairs are very steep and narrow. Challenging getting the suitcases up. Would not be suitable for seniors or physically challenged.

    Lorraine, 2 night romance trip, Sep 11, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Hotel room air condition wasn’t work . Weather was warm .

    Sukhdeep, 1 night business trip, Aug 21, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    We were in the quad on the 2nd floor. Reviews are based on this room, others may be different. We chose this place based on price for 4 people and location. Pros: Convenient to sites, about 8-10minute walk to nearest ferry station. Cons: from the station, the only way to get to the hotel is to walk with minimum two bridges (up/down stairs) to cross. The check in location is separate from the room so you need to go there first if you check in before 15:30. Otherwise, they give you the code to the front door and go straight to the room. WiFi was very bad, very weak and often cutting out. The shower was very small, about 80x80cm so even a small person couldn’t bend down. Shampoo in packets. No cleaning service, no breakfast. Make sure you ask for amenities (extra toilet paper) in advance.

    Sat, 2 night family trip, Jul 19, 2019

    Verified Expedia guest review

  • 6.0.Good

    This is very basic accommodation. There is no kitchenette or facilities to make coffee/tea. There was a noise outside (I think possibly an aircon unit from the neighbours) which went off every 10 seconds (& all through the night) which was annoying and made it hard to sleep. The place is however in a good location for cafes, shops and sightseeing. And has aircon which is nice in the hot weather.

    2 night family trip, Jul 11, 2019

    Verified Expedia guest review

See all 46 reviews