In the heart of Florence, Hotel City offers a warm welcome. Stay connected with in-room WiFi, enjoy concierge services and multilingual staff, explore local meal delivery options or simply relax in front of the lobby TV. With an elevator and computer station on site, guests have praised the hotel's helpful staff for making their stay seamless.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
24/7 front desk
Parking available
Non-smoking
Air conditioning
Free WiFi
Main amenities (12)
Daily housekeeping
Breakfast available
Valet parking
24-hour front desk
Air conditioning
Computer station
Front desk safe
ATM/banking services
Multilingual staff
Concierge services
Tour/ticket assistance
TV in a common area
Feel at home (6)
Premium TV channels
Daily housekeeping
Blackout curtains
Lift
Bath or shower
Deep-soaking bath
The current price is S$260
S$260
includes taxes & fees
9 Jun - 10 Jun
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Double Room with Private External Bathroom
Piazza di Santa Maria Novella - 3 min walk - 0.3 km
Cathedral of Santa Maria del Fiore - 5 min walk - 0.4 km
Piazza del Duomo - 6 min walk - 0.6 km
Ponte Vecchio - 9 min walk - 0.8 km
Uffizi Gallery - 11 min walk - 1.0 km
Getting around
Peretola Airport (FLR) - 27 min drive
Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
Florence Santa Maria Novella Station - 6 min walk
Porta al Prato Station - 17 min walk
Unità Tram Stop - 2 min walk
Valfonda - Stazione Santa Maria Novella Tram Stop - 4 min walk
Alamanni - Stazione Santa Maria Novella Tram Stop - 6 min walk
Restaurants
Ristorante Lorenzo dè Medici - 1 min walk
Pompi - 1 min walk
Trattoria Cornelius - 2 min walk
Panino Mondiale - Specialità Lampredotto - 3 min walk
Antica Panineria Smn - 2 min walk
About this property
Hotel City
Hotel City offers a fantastic location, putting you a short five-minute walk from Piazza di Santa Maria Novella and Basilica of Santa Maria Novella. Also, Central Market and Cathedral of Santa Maria del Fiore are within a short 10-minute walk. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Unità Tram Stop is 2 minutes and Valfonda - Stazione Santa Maria Novella Tram Stop is 4 minutes.
Languages
Arabic, English, French, Italian, Spanish
At a glance
DONE
Hotel size
20 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Check-out time is 11:00 AM
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Secured covered on-site valet parking (EUR 35 per day)
Secured covered on-site extended parking (EUR 35 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–10:00 AM
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Printer
Food and drink
Champagne service
Meal delivery service
High chair
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 14 for adults and EUR 10 for children
Children & extra beds
Cots/infant beds are available for EUR 5.0 per day
Rollaway beds are available for EUR 60.0 per day
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Covered valet parking costs EUR 35 per day
Covered extended parking costs EUR 35 per day
Policies
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number IT048017A1QZJFLSUP
Also known as
Hotel City Hotel
Hotel City Florence
Hotel City Hotel Florence
Frequently asked questions
Does Hotel City offer free cancellation for a full refund?
Yes, Hotel City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel City?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel City?
Yes. Valet parking costs EUR 35 per day. Extended parking costs EUR 35 per day.
What are the check-in and check-out times at Hotel City?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Hotel City and nearby?
Recommended spots to visit include Basilica of Santa Maria Novella (3-min walk) and Piazza di Santa Maria Novella (4-min walk), along with Cathedral of Santa Maria del Fiore (6-min walk) and Piazza del Duomo (8-min walk).
Does Hotel City have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Hotel City like?
Hotel City is a short 2-minute walk from Unità Tram Stop and 4 minutes' walk from Piazza di Santa Maria Novella.
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Hotel City Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Walking
Train station
Shopping
What guests liked
The property is located near a wide variety of restaurants and dining options within a short walking distance. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
23 May, 2025
Location is great! 8 minute walk to train station and food market is at the end of the block. Bargain for the location! Rooms were good size and comfortable. Staff was helpful and friendly! Highly recommend!
Julie
Julie, 1-night trip
10/10 Exceptional
19 May, 2025
A hidden gem
A quiet very clean room, close to everything. The staff were helpful.
Dianna
Dianna, 4-night trip
10/10 Exceptional
20 Feb, 2025
Staff were very helpful and hotel was in a great location!
Rosalind
Rosalind, 4-night trip
4/10 Fair
6 May, 2025
Hotel City in Florence was overall excellent. All of the reception staff were friendly, professional, and very helpful in most things we needed.The room was clean, updated, roomy. The shower was a decent size with plenty of hot water and good pressure. Unfortunately, we could not sleep because the air conditioner had not been turned on after a winter break
Lisa
Lisa, 2-night trip
8/10 Very good
25 Mar, 2025
Nice staff
Lucas
Lucas, 1-night trip
10/10 Exceptional
1 Jan, 2025
We had a great stay from all aspects
We had a great stay from all aspects.
Verified traveller
1-night trip
6/10 Good
21 Apr, 2025
Good if you just need a basic place to stay
Well located friendly hotel. The reception are on duty 24 hours. Very helpful with recommendations for eating/ places to visit.
Make sure to check your room's bathroom situation as our bathroom was private and across the hallway, sink was provided in the room.
Room quite small but sufficient if you are busy and out most the time.
Wi-fi wasn't great at busy times (evenings)
Charlotte
Charlotte, 2-night trip
10/10 Exceptional
24 Nov, 2024
Great location
PJ
PJ, 3-night trip
10/10 Exceptional
17 Dec, 2024
Excellent location and staff! The hotel was close to the central area and we felt right at home throughout the whole stay thanks to the wonderful staff. Would definitely stay again next time we're in Florence.
Iryna
Iryna, 2-night trip
10/10 Exceptional
23 Dec, 2024
Hospitality was great
Carmen
Carmen, 1-night trip
10/10 Exceptional
10 Jan, 2025
Excellent staff, very friendly from the moment we arrived. They provided recommendations and were constantly making sure we were okay. Great location. I would highly recommend the hotel. Can’t wait to return
Marco
Marco, 2-night trip
10/10 Exceptional
16 Oct, 2024
Great location, extremely helpful staff
Richard
Richard, 3-night trip
8/10 Very good
26 Dec, 2024
Pleasant stay. Heart of Florence...close to most locations (especially to the train station) where our kids want to go. Shopping is wonderful!
Chelsea
Chelsea, 5-night trip
10/10 Exceptional
22 Oct, 2024
Wonderful hotel short distance to everything
The service was perfect with really nice reception and a perfect location.
Kristian
Kristian, 4-night trip
10/10 Exceptional
19 Nov, 2024
Beautiful place with a great location. Walking distance to almost anything.
Hilda
Hilda, 4-night trip
8/10 Very good
1 Nov, 2024
Staff was extra nice. Location was awesome.
Clayton
Clayton, 1-night trip
8/10 Very good
15 Nov, 2024
Nice little hotel. Staffing was willingly helpful
Kenlys
Kenlys, 1-night trip
8/10 Very good
26 Oct, 2024
Great customer service from the front desk.
Anthony
Anthony, 2-night trip
10/10 Exceptional
9 Nov, 2024
My wife & I enjoyed our short stay at Hotel City. The room was clean and it met our needs, very comfy bed. Enio and his staff were excellent, they provided information about the surrounding area and they made sure that we were taken care of.
Rick
Rick, 1-night trip
8/10 Very good
2 Nov, 2024
This property is a solid 3 stars. It was worth the price I paid per night.
Kelly
Kelly, 3-night trip
10/10 Exceptional
2 Dec, 2024
Good location. Nice staff. No parking
Ivis
Ivis, 1-night trip
10/10 Exceptional
29 Sept, 2024
Nice clean property, walkable
Monica
Monica, 2-night trip
10/10 Exceptional
27 Aug, 2024
Friendly staff in the center of everything
rogelio
rogelio, 5-night trip
10/10 Exceptional
27 Aug, 2024
Everything was perfect, in general I can say that this hotel is located in the perfect area very central and close to everything. The staff was amazing
Monika
Monika, 1-night trip
10/10 Exceptional
15 Oct, 2024
Great staff. Treated well. Recommend terrific restaurants. Very friendly and helpful.