Near Mount Meru, Arusha Serena Hotel is a haven for families and travelers alike. Enjoy an English breakfast in the garden or challenge friends to a game at the arcade. With spa services, bike rentals, and high-speed WiFi this hotel offers endless relaxation options.
Arusha International Conference Centre - 15 min drive - 13.8 km
Njiro Complex - 17 min drive - 15.4 km
Arusha National Park - 64 min drive - 36.5 km
Getting around
Arusha (ARK) - 24 min drive
Kilimanjaro (JRO-Kilimanjaro Intl.) - 37 min drive
Airport shuttle (surcharge)
Restaurants
Onsea House - 8 min drive
QX - 16 min drive
Amber Bar And Restaurant - 12 min drive
Picasso Cafè - 12 min drive
AICC Club - 13 min drive
About this property
Arusha Serena Hotel
Arusha Serena Hotel is a great choice for a stay in Arusha. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. Other highlights include a bar/lounge and a garden.
Languages
English, Swahili
Property amenities
Food and drink
Free English breakfast each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Private dining
Travelling with children
Supervised childcare (surcharge)
What to do
Bike rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Safari nearby
Kayaking nearby
Working away
Business centre
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Bike hire
Romance packages
Facilities
Safe-deposit box at front desk
Garden
Library
Arcade/games room
Spa services
Banquet hall
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible registration desk
No lift (single-level property)
Well-lit path to entrance
Room amenities
Home comfort
Ceiling fan
Bathrobes and slippers
Sleep well
Turndown service
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 50+ Mbps)
Phone
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and Swedish massages.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of TZS 12000 per person (one-way)
Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Rollaway beds are available for TZS 280000.0 per night
Airport shuttle for children between the ages of 4 and 17 costs TZS 6000 (one-way)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Barclaycard
Property Registration Number 16653
Also known as
Duluti Serena Hotel
Lake Duluti
Lake Duluti Hotel
Lake Duluti Serena
Lake Duluti Serena Arusha
Lake Duluti Serena Hotel
Lake Duluti Serena Hotel Arusha
Serena Lake Duluti
Serena Mountain Village Hotel Arusha
Arusha Serena Hotel Resort
Arusha Serena
Arusha Serena Hotel Hotel
Arusha Serena Hotel Arusha
Arusha Serena Hotel Resort Spa
Arusha Serena Hotel Hotel Arusha
Frequently asked questions
Does Arusha Serena Hotel offer free cancellation for a full refund?
Yes, Arusha Serena Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Arusha Serena Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Arusha Serena Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Arusha Serena Hotel?
Yes, an airport shuttle is available. The charge is TZS 12000 per person one-way.
What are the check-in and check-out times at Arusha Serena Hotel?
Check-in start time: noon; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Express check-out is available.
What is there to do at Arusha Serena Hotel and nearby?
Have fun with nearby activities such as cycling, hiking and kayaking. Additional recreation nearby includes game drives, game viewing and safari tours. Enjoy amenities such as spa services, an arcade and a garden.
Are there restaurants at or near Arusha Serena Hotel?
Yes, there's an on-site restaurant.
What's the area around Arusha Serena Hotel like?
Arusha Serena Hotel is located a short 4-minute walk from Lake Duluti.
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Arusha Serena Hotel Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
13 July 2024
Lovely tranquil place to stay
Sophia
Sophia, 1-night trip
10/10 Exceptional
1 October 2024
The hotel and grounds are beautiful! The staff was extremely helpful and friendly. I would highly recommend them!
Teresa
Teresa, 2-night trip
10/10 Exceptional
14 August 2024
Beautiful rooms in a lush setting. Staff were extremely competent and friendly
Illona
Illona, 1-night trip
10/10 Exceptional
5 June 2024
Nice place !! Very clean and relax
Paloma
Paloma, 1-night trip
8/10 Very good
20 July 2024
Have some rest
Beautiful place, location is in the middle of nowhere but hotel lovwly
Guisela
Guisela, 1-night trip
10/10 Exceptional
22 May 2024
monkeys on the roof were a lot of fun! Beautiful grounds and buildings. Very helpful staff and great food.
edward
edward, 2-night trip
10/10 Exceptional
17 June 2024
This is a beautiful, quiet property with excellent staff. We had a room with a large king, and twin bed, perfect for families. It is a short drive from the hustle and bustle of Arusha. Wonderful place to stay with the bonus of several monkeys on the property for entertainment.
Brittany
Brittany, 3-night trip
8/10 Very good
8 May 2024
Very good food
Simon
Simon, 3-night trip
10/10 Exceptional
23 August 2023
Beautiful Stay
We had two beautiful nights here with exceptional service from the staff who were kind and attentive to your every need. The grounds are beautiful and well maintained. I would stay here again and recommend it to anyone wanting peace and serenity.
Farron
Farron, 2-night trip
10/10 Exceptional
31 August 2023
Beautiul lodge, rooms and gardens. Excellent food. Fantastic staff. Recommend doing the walk around Lake Duluti
Lucy
Lucy, 2-night trip
10/10 Exceptional
2 October 2023
Absolutely beautiful! The grounds are designed in such a way you just want to stay forever. A nice walking path allows some exercise while enjoying the grounds
Connie
Connie, 1-night trip
10/10 Exceptional
2 August 2024
5 star Tanzanian experience
This is truly a Tanzanian 5 star experience.
Service is excellent, food is excellent and very reasonably priced. The rooms are very clean, there is an AC unit in the room I am staying in.
The room is decorated in a style that speaks to the region. The WiFi is best in the common area which is typical for hotels in this country. There is consistent hot water for the shower which I did not experience in any other hotel here. The grounds are immaculately maintained. The staff was very kind in accommodating my requests. I started the trip here and ended the trip here and I am so happy I did.
Brooke
Brooke, 2-night trip
10/10 Exceptional
3 August 2024
Five star Tanzanian experience
This is truly a Tanzanian great value five star experience.
Service is excellent, food is excellent and course dinner very reasonably priced. Breakfast is complimentary. The rooms are very clean, there is an AC unit in some of the rooms.
The room is decorated in a style that speaks to the region. The WiFi is best in the common area which is typical for hotels in this country. There is consistent hot water for the shower which I did not experience in any other hotel here. The grounds are immaculately maintained. The staff was very kind in accommodating my requests. I started the trip here and ended the trip here and I am so happy I did.
Brooke
Brooke, 2-night trip
10/10 Exceptional
5 March 2023
Beautiful place to stay just outside Arusha
Beautiful hotel! The rooms are all separate bungalows spread out over a large park like area which is very beautiful. There is a nice walking trail that goes around the entire area and we really enjoyed it. The restaurant is outstanding and has a good selection. Very good breakfast too. We ate several meals there. The photos on the website are exactly what it looks like.
Very friendly staff.
We highly recommend it.
Janice
Janice, 1-night trip
8/10 Very good
22 September 2022
If you want to stay in a hut in an ugly part of Arusha, without the safari animals, this is your place. Most guests use it overnight on their way to where the animals are. Pretty “rustic”.
Sandra
Sandra, 2-night trip
8/10 Very good
19 November 2023
Old building, kept clean and the surrounding is nice but needs more work. The food is terrible, I would give it a one star nothing more. For a Serena I was hoping they would have good food and the menu looks like it was written in the 70s or 90s and was never changed.
Said
Said, 1-night trip
10/10 Exceptional
4 March 2024
The only problem worth noting in my 2 stays ( before and after a 13 day safari) was the inability of the property to process credit cards. This required much more cash than travelers are accustomed to carrying.
H. PETER
H. PETER, 2-night trip
10/10 Exceptional
24 August 2022
Very friendly and accommodating
I only stayed one night at this hotel because I arrived at 20:15 and my safari would start the next morning. I arrived at 22:00 and asked for dinner. Although the restaurant closes at 22u, they made an exception for me and brought out the menu. Very accommodating and friendly! I wouldn’t know where to get food that late at night. I’ll definitely stay there again for longer.
Faryal
Faryal, 1-night trip
6/10 Good
22 July 2023
Head office needs to get their act sorted
We arrived at Arusha Serena Hotel at 3.30am after a 24-hour journey, only to be told they did not have a reservation for us. I showed the receptionist the hotels.com booking and she finally gave us a key and said she would sort it in the morning. No apology the next morning. The rooms are very nice, in little rondavals. A bit smaller than shown on their photos though. Good choice at breakfast and overall the staff were very polite and friendly. Would I stay again - Yes but central reservations need to get their act together. Out of the 6 lodges we stayed at in Tanzania, 2 belonged to Serena. The 2nd hotel (Ngorongoro) had overbooked and we had a terrible experience there - again in was down to central reservations. Such a shame because both properties are lovely and unique and have lovely staff. Let down completely by head office.
Carol
Carol, 1-night trip
8/10 Very good
4 December 2024
Mary
Mary, 2-night trip
10/10 Exceptional
10 October 2024
Loved the monkeys on the property, the staff was excellent and the property beautiful!
Dave
Dave, 1-night trip
10/10 Exceptional
20 August 2024
Michael
Michael, 1-night trip
10/10 Exceptional
3 July 2024
Muy bue a estancia, buen desayuno, hotel seguro y personal muy amable, lo recomiendo