I know it's an aparthotel but they only provided me with a bath towel and no hand towel. I had to beg for one, and then when the cleaning lady would come (every 3 days), she would take it away and I had to go down and beg for a hand towel. And every time, I was reminded they were an aparthotel. It was the same with an iron. On top of this, the floors in the bathroom were very slippery, and without a bath rug, worse. As a matter of fact, I slipped and got quite bruised.