Hotel Servigroup La Zenia

Photo gallery for Hotel Servigroup La Zenia

Primary image
On the beach
Indoor pool, outdoor pool, sun loungers
Indoor pool, outdoor pool, sun loungers
Indoor pool, outdoor pool, sun loungers

Overview of Hotel Servigroup La Zenia

UNESCO Sustainable Travel Pledge

Hotel Servigroup La Zenia

4.5 star property
Beachfront hotel in Orihuela Costa with outdoor pool and restaurant

8.6/10 Fabulous

675 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
Urb. La Zenia, Playa De Orihuela, Orihuela, Alicante, 03189
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Free children's club
  • Fitness center
  • Sauna
  • Self parking
  • Children's pool
  • Spa tub
  • Pool bar
  • Room service
For families
  • Cribs/infant beds (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Refrigerator
  • Private bathroom

Choose dates to view prices

About this area

What's nearby

  • In Orihuela Costa
  • Zenia Boulevard Shopping Center - 3 min drive

Getting around

  • Alicante Intl. Airport (ALC) - 43 min drive
  • Corvera (RMU-Region de Murcia Intl.) - 43 min drive
  • Balsicas-Mar Menor Station - 21 min drive
  • Torre-Pacheco Station - 28 min drive
  • Orihuela-Miguel Hernández Station - 29 min drive

About this property

Hotel Servigroup La Zenia

4.5-star luxury hotel in the heart of Orihuela Costa
Take advantage of a poolside bar, a terrace, and a garden at Hotel Servigroup La Zenia. This hotel is a great place to bask in the sun with a beachfront location. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage.Be sure to enjoy a meal at Restaurante, the onsite buffet restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and a hair salon.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool, with sun loungers
  • Self parking (surcharge), an elevator, and laundry services
  • A gift shop, multilingual staff, and a computer station
  • A banquet hall, a front desk safe, and luggage storage
  • Guest reviews give top marks for the helpful staff and location
Room features
All guestrooms at Hotel Servigroup La Zenia boast perks such as air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • Balconies, refrigerators, and cribs/infant beds

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 220 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from noon - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • Pets allowed (dogs only, 1 per room, up to 11 lbs)*
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 7 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Free children's club
  • Children's pool
  • Playground

What to do

  • On the beach
  • Golfing nearby

Working away

  • Meeting room
  • Computer station
  • Conference space (550 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Spa services
  • Spa tub
  • Sauna

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning

Sleep well

  • Crib/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Restaurante - This buffet restaurant serves breakfast, lunch, and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Renovations and closures

This property is closed from October 30 2022 to March 30 2023 (dates subject to change).

Children & extra beds

  • Cribs/infant beds are available for EUR 5.0 per night

Pets

  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Parking

  • Self parking costs EUR 7 per day

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for EUR 8 per person
  • Guests under 16 years old are not allowed in the health club or spa tub
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts major credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Hotel Servigroup Zenia
Hotel Servigroup Zenia Orihuela
Servigroup Zenia
Servigroup Zenia Orihuela
Servigroup La Zenia Orihuela
Hotel Servigroup La Zenia Hotel
Hotel Servigroup La Zenia Orihuela
Hotel Servigroup La Zenia Hotel Orihuela

Frequently asked questions

Is Hotel Servigroup La Zenia currently open?
This property is closed from October 30 2022 to March 30 2023 (dates subject to change).
How much does it cost to stay at Hotel Servigroup La Zenia?
As of 28 September 2022, prices found for a 1-night stay for 2 adults at Hotel Servigroup La Zenia on 22 October 2022 start from S$169, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Servigroup La Zenia?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Servigroup La Zenia?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Hotel Servigroup La Zenia?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 11 lbs per pet. There's a charge of EUR 15 per pet, per day.
Is parking offered on site at Hotel Servigroup La Zenia?
Yes. Self parking costs EUR 7 per day.
What are the check-in and check-out times at Hotel Servigroup La Zenia?
You can check in from noon - midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Hotel Servigroup La Zenia and nearby?
Hotel Servigroup La Zenia has an outdoor pool and a sauna, as well as a fitness center and a garden.
Are there restaurants at or near Hotel Servigroup La Zenia?
Yes, there's an onsite restaurant, Restaurante. Nearby restaurants include Alejandro's (10-min walk), Old Asia (10-min walk), and Paddy's Point (10-min walk).
Does Hotel Servigroup La Zenia have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Servigroup La Zenia like?
Hotel Servigroup La Zenia is a short 3-minute walk from La Zenia Beach and 6 minutes' walk from Playa de Calla Estacas. Travelers love the hotel's prime location.

Overall score and ratings

8.6

Fabulous

9.0/10

Cleanliness

8.9/10

Staff & service

8.4/10

Amenities

8.3/10

Property conditions & facilities

8.5/10

Eco-friendliness

8/10 Very good

Our second stay. Used as a base whilst looking around the area. Good position between two beaches. Clean hotel with friendly staff serving good food.
Gerard Anthony, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thomas, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel, right beside beach, fabulous staff, very friendly, very clean hotel. Nice pool. Lovely buffet for breakfast lunch and dinner. Good for solo traveller and families. I will definitely be back
sharon, 6-night trip
Verified Ebookers guest review

10/10 Exceptional

Marion, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Samantha, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Balcony few is amazing, very clean hotel, friendly and helpful all personal. Only one wish- bright light in balcony in the night and courtains must be black out.
Oksana, 9-night trip
Verified Expedia guest review

10/10 Exceptional

Marc James, 1-night trip
Verified Expedia guest review

2/10 Poor

We had a terrible arrival, our luggage was lost! Went to La Zenia, I used the toilet facilities and it was dirty, very poor. They didn't want us to stay, only way we could stay was paying in full for the whole booking. We have been to many countries, this is the first time we have ever been asked to pay first. Staff poor, uninterested in guests - the way they attended those staying there was disgusting, totally ignored them for quite a while, then quite rude.
Janet, 12-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sean, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Very comfortable stay. Great breakfast. Very clean and ecofriendly.
3-night trip
Verified Hotels.com guest review