Experience the heart of Florence at Hotel Santa Croce, where historic charm and modern comforts blend seamlessly. Located near Piazza della Signoria and Uffizi Gallery, unwind with a coffee or bike ride through the city's picturesque streets.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Bar
Laundry facilities
Non-smoking
Air conditioning
Free WiFi
Main amenities (12)
Daily housekeeping
Bar/lounge
Room service
Coffee shop/cafe
Coffee/tea in a common area
Air conditioning
Front desk safe
Snack bar/deli
Self-serve laundry
Multilingual staff
Concierge services
Luggage storage
Feel at home (6)
Children stay free
Private bathroom
Television
Daily housekeeping
Laundry facilities
Blackout curtains
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Economy Double Room
Economy Double Room
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Air conditioning
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Rainfall showerhead
Private bathroom
In-room safe
10 sq m
Sleeps 2
1 Double Bed
View all photos for Quadruple Room
Quadruple Room
Highlights
Air conditioning
LCD TV
Blackout curtains
Premium bedding
Private bathroom
Rainfall showerhead
Bidet
Hairdryer
18 sq m
Sleeps 5
1 Double Bed and 2 Twin Beds
View all photos for Single Room
Single Room
Highlights
Air conditioning
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Rainfall showerhead
Private bathroom
In-room safe
8 sq m
Sleeps 1
1 Large Twin Bed
View all photos for Family Apartment, Multiple Beds, Annex Building
Family Apartment, Multiple Beds, Annex Building
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
LCD TV
Premium bedding
Separate bedroom
45 sq m
1 bedroom
Sleeps 5
1 Queen Bed and 2 Twin Beds
View all photos for Standard Apartment, 1 Queen Bed, City View, Annex Building
Standard Apartment, 1 Queen Bed, City View, Annex Building
Cathedral of Santa Maria del Fiore - 6 min walk - 0.6 km
Ponte Vecchio - 7 min walk - 0.6 km
Getting around
Peretola Airport (FLR) - 33 min drive
Florence (ZMS-Santa Maria Novella Train Station) - 18 min walk
Florence Santa Maria Novella Station - 18 min walk
Florence (FIR-Firenze Campo di Marte Rail Station) - 23 min walk
San Marco University Tram Stop - 15 min walk
Unità Tram Stop - 15 min walk
Valfonda - Stazione Santa Maria Novella Tram Stop - 17 min walk
Restaurants
Vivoli - 1 min walk
Red Garter - House of Sizzle - 3 min walk
Note di Vino - 1 min walk
Osteria del Gatto e la Volpe - 2 min walk
Francesco Vini - 1 min walk
About this property
Hotel Santa Croce
When you stay at Hotel Santa Croce, you'll be in a fantastic location, only a five-minute walk from Piazza della Signoria and Palazzo Vecchio. Guests looking for a bite to eat can visit the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. This Tuscan hotel is also within a short 10-minute walk of Uffizi Gallery and Ponte Vecchio. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: San Marco University Tram Stop is 15 minutes and Unità Tram Stop is 15 minutes.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
10 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 1:00 PM; check-in end time: 10:00 PM
Minimum check-in age – 18
Check-out time is 10 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Off-site parking nearby (EUR 25 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Private winery tours
Bike rentals nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Bike hire
Facilities
1 building/tower
Built in 1600
Safe-deposit box at front desk
Television in common areas
Bike parking
At least 80% of food locally sourced
Locally owned and organised tours and activities
At least 80% of lighting from LEDs
Comprehensive recycling policy
Tuscan architecture
Room amenities
Be entertained
21-inch LCD TV
Home comfort
Heating (climate-controlled) and air conditioning
Iron/ironing board (on request)
Sleep well
Blackout curtains
Premium bedding
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
LED light bulbs
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights
Optional extras
Late check-out can be arranged for an extra charge
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Parking is available nearby and costs EUR 25 per day
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property uses eco-friendly cleaning products.
This property accepts major credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number IT048017A1LOFLX2EH
National rating
This property has received its official star rating from the local rating authority.
Also known as
Hotel Santa Croce
Santa Croce Hotel Florence
Santa Croce Hotel Florence
Hotel Santa Croce Hotel
Hotel Santa Croce Florence
Hotel Santa Croce Hotel Florence
Frequently asked questions
Does Hotel Santa Croce offer free cancellation for a full refund?
Yes, Hotel Santa Croce does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Santa Croce?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Hotel Santa Croce?
Check-in start time: 1:00 PM; check-in end time: 10:00 PM. Check-out time is 10 AM. Late check-out is available for a charge.
What is there to do at Hotel Santa Croce and nearby?
Have fun during the warmer months with activities nearby such as cycling.
What's the area around Hotel Santa Croce like?
Hotel Santa Croce is in Historic Centre of Florence, a short 5-minute walk from Uffizi Gallery and 7 minutes' walk from Ponte Vecchio.
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Hotel Santa Croce Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.4/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Breakfast
Maps
Bed
History
Building
Cathedrals
Bathroom
What guests liked
Breakfast was more than enough to get you through the morning and offered many options including celiac-safe items. (8 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Good
5 Aug, 2025
The staff is very kind. The hotel is older, but very clean. The location is right in the middle of the touristy parts of Florence. The breakfast is basic. We heard no noise the whole time -- it was a peaceful place.
Wendy
Wendy, 4-night trip
10/10 Excellent
5 Jun, 2025
Great hotel! Had the Annex Building Room, so had a huge suite. Hotel was in amazing location from all the tourist attractions.
Maia
Maia, 2-night trip
10/10 Excellent
11 Jul, 2025
We had an amazing stay! It was incredibly easy to walk anywhere in Florence. The owner Gabrielle was extremely hospitable. The room was small be very comfortable and very clean most importantly the AC worked!! The breakfast was very good. I would definitely stay again!
Lee
Lee, 8-night trip
10/10 Excellent
28 May, 2025
Wonderful location. Owners and staff were exceptional.
Quaint.
Alison
Alison, 2-night trip
10/10 Excellent
11 Jul, 2025
Amazing place! A true gem right in the middle of everything. The staff is super friendly and professional, especially Gabriel. They go the extra mile to please and provide useful tips and guidance. Will definitely return hopefully soon!
Maitte
Maitte, 3-night trip
10/10 Excellent
13 Jun, 2025
We really liked the location; it was quieter and less hectic but still close to all the main sites.
The staff were lovely and friendly. The concierge sat down with us when we arrived with a map and showed us where the main attractions and several family style restaurants. The breakfast had many options and all the cappuccino you wanted.
Lorraine
Lorraine, 4-night trip
8/10 Good
13 Jun, 2025
Very conveniently located and close to everything! Staff were incredibly helpful. Apartment was spacious, clean, and mostly quiet (there were some nights where there were loud people walking around). Highly recommend!
Cynthia
Cynthia, 5-night trip
10/10 Excellent
11 Jun, 2025
The hotel is a historic building and gives easy access to all the main attractions, restaurants etc. We had great communication from the hotel and all staff were very friendly and helpful. The room was clean and tidy. Shower was smaller than usual, but had good water pressure and maintained a stable temperature.
Would definitely stay here again if we return to Florence.
LISA
LISA, 6-night trip
8/10 Good
19 Jun, 2025
The location is great. The check in process is very thoughtful and caring as they take time to map your location and points of interest. They really compensate for being a 2 star hotel with their customer service. Being in the historic district, they can’t have modern amenities like an elevator and other conveniences. If you’re staying in the heat of the summer, don’t leave your screenless windows open overnight, the mosquitoes will eat you alive.
Arshak
Arshak, 2-night trip
10/10 Excellent
27 Nov, 2024
We loved this small, but super convenient hotel. The staff: amazing, friendly and super helpful. Walked everywhere from here and super safe area. Will definitely recommend it too all of our friends and family. Very basic, but exactly what you need to stay in this amazing city.
Andrea
Andrea, 1-night trip
10/10 Excellent
31 Oct, 2024
Great experience! We stayed in the 4 person room with my two small children and it was perfect. Spacious, clean, comfy beds, bet convenient to everything. Very welcoming and helpful staff.
Claire
Claire, 2-night trip
10/10 Excellent
29 May, 2023
Great stay
Excellent stay - hotel staff were fantastic and rooms were great. Location for us was just right - in the middle of the city and the conference.
Verified traveller
5-night trip
10/10 Excellent
15 Aug, 2022
Excellent property and near for eveything.
Shankar
Shankar, 3-night trip
10/10 Excellent
23 Oct, 2024
I can't say enough good things about our stay at the Hotel Santa Croce. The staff was very welcoming and informative. The history of the hotel itself was fascinating. Our breakfasts in the morning were delicious. The location was perfect for us. Thank you so very much for such an awesome visit!
Joan
10/10 Excellent
20 Jul, 2024
Staying at this historic hotel was a memorable experience! While it lacks the amenities of a modern hotel (as we expected), we appreciated the charming glimpse into history it provided. The location was superb, and the staff were lovely and attentive, adding many small extra touches that made our stay special.
Amber
Amber, 1-night trip
10/10 Excellent
27 Jul, 2023
Nicely maintained, clean, small hotel in a quiet road near Uffizi, Duomo. Simple breakfast excellent services.
Rome
Rome, 2-night trip
10/10 Excellent
7 Oct, 2024
We stayed in the darling annex apartment. Upon check-in, the staff offered a welcome drink, took us outside to point out the notable historical landmarks in the neighborhood, and made us feel at home. They were gracious and practiced the art of hospitality. We look forward to staying at H. Santa Croce again!
Elizabeth
Elizabeth, 2-night trip
10/10 Excellent
1 Apr, 2024
We stayed at the apartment room adjacent from the hotel. The room was spacious and in good condition. The staff was always super helpful and welcoming. Great place to stay in the historical center.
William
William, 6-night trip
10/10 Excellent
5 Jun, 2024
I can’t say enough positives about this place. The people are so kind and helpful. Location is fantastic and local restaurants are outstanding. We will be back! 💕
Kathy
Kathy, 3-night trip
8/10 Good
4 Sept, 2024
Wonderful service and convenient location
Hotel staff was wonderful and the property is in a convenient location for exploring Florence. Our only issue was the room A/C was not cool enough given the weather (it was 100 F).
Would absolutely love to revisit this hotel in any other season
Michael
Michael, 1-night trip
10/10 Excellent
23 May, 2024
Mario, Gabriele and staff make sure you are comfortable and happy, and that you're welcome in their 'home.'
Laura
Laura, 2-night trip
10/10 Excellent
4 Sept, 2023
Easy walking distance to all monuments and museums. Mario an Fabrizio provided a well of information on where to go and what to see.
Gary
Gary, 2-night trip
10/10 Excellent
16 Sept, 2023
Everyone working at the hotel was amazing, friendly, and very helpful. They had great advice about the area and things to see and do and restaurant recommendations. The room was very clean. 10/10 would recommend staying here if you’re looking for a hotel, it’s a bit off the beaten path but all the better for that.
Nolan
Nolan, 3-night trip
10/10 Excellent
24 Apr, 2024
The best little hotel
Excellent small hotel right in the center of Florence. Mario and Gabriel are the best hosts you can ever imagine!!
The shower is the only setback::: it’s very small. But the breakfasts are huge and delicious.. and the Cappuccino….
Andrew
Andrew, 7-night trip
10/10 Excellent
12 Sept, 2023
This hotel in more than excellent. Wonderful place to stay the owner and his brother were so polite,helpful, kind and great service. Very welcoming I will come back to this hotel next year. Es súper céntrico todo está en distancias caminables y el hotel es un edificio histórico es el coliseo de Florencia. Me encantó !