Hilton Richmond Downtown

4.0 star property
Hotel with 3 restaurants, near Greater Richmond Convention Center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Richmond Downtown

Courtyard
Lobby
Premium bedding, down duvets, pillow-top beds, in-room safe
3 restaurants, breakfast, lunch, dinner served; Italian cuisine
Serves lunch, dinner and happy hour

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Electric vehicle charging point
  • Gym
  • Connecting rooms available
  • Bar
  • Laundry facilities

Main amenities (12)

  • Housekeeping (on request)
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • 9 meeting rooms
  • 24-hour front desk
  • Garden

Feel at home (6)

  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Laundry facilities
The price is S$217
includes taxes & fees
4 Jan - 5 January 2025

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About the area

Map
501 E Broad St, Richmond, VA, 23219

What's nearby

  • Broad Street - 1 min walk
  • Greater Richmond Convention Center - 2 min walk
  • The National - 3 min walk
  • Virginia Commonwealth University - 12 min walk
  • Altria Theater - 19 min walk

Getting around

  • Richmond, VA (RIC-Richmond Intl.) - 13 min drive
  • Richmond Staples Mill Road Station - 11 min drive
  • Richmond Main Street Station - 17 min walk
  • Ashland Station - 23 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Penny Lane Pub - ‬3 min walk
  • ‪ML Steak Modern Chophouse - ‬2 min walk
  • ‪Secret Sandwich Society - ‬2 min walk
  • ‪Fall Line Kitchen and Bar - ‬1 min walk

About this property

Hilton Richmond Downtown

Hilton Richmond Downtown offers a great location, putting you within a 15-minute walk of Greater Richmond Convention Center and Virginia Commonwealth University. Guests can take a dip in the indoor pool or grab a bite to eat at 1885 Cafe & Market, which is one of 3 restaurants and serves breakfast, lunch and dinner. Other highlights include a bar/lounge, a 24-hour fitness centre and a garden. The helpful staff and location get good marks from fellow travellers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 250 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 23 kg per pet)*
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • On-site valet parking (USD 41 per night; includes in/out privileges)
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Local/corner shop
  • Children's menu

What to do

  • Bike tour information
  • Bike rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Segway hire/tours nearby

Working away

  • 24-hour business centre
  • 9 meeting rooms
  • Conference space (15000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Bike storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in reception
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool
  • Bike parking
  • Local artist showcase
  • Comprehensive recycling policy
  • Banquet hall
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance
  • Smooth flooring in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • MP3 docking station
  • 47-inch LCD TV
  • Premium cable channels
  • Streaming services
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Travel cot
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Mini fridge

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Composting
  • Recycling
  • Mobile key entry

Special features

Dining

1885 Cafe & Market – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Gather & Hem – This lobby lounge serves lunch, dinner and light fare. Happy hour is offered. Open daily.
LaGrotta Restaurante – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • 2 per cent tourism fee will be charged

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 19 per person
  • Late checkout can be arranged for an extra charge of USD 50 (subject to availability)
  • Safes in guest rooms can be used for USD 0 per day

Children & extra beds

  • Rollaway beds are available for USD 10.00 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Parking

  • Valet parking costs USD 41 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Hilton Garden Inn Hotel Richmond Downtown
Hilton Garden Inn Richmond Downtown
Hilton Garden Inn Richmond Hotel Richmond
Hilton Richmond Downtown Hotel
Hilton Richmond Downtown
Hilton Richmond Downtown Hotel
Hilton Richmond Downtown Richmond
Hilton Richmond Downtown Hotel Richmond

Frequently asked questions

Does Hilton Richmond Downtown offer free cancellation for a full refund?
Yes, Hilton Richmond Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Richmond Downtown?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10 PM.
Are pets allowed at Hilton Richmond Downtown?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Richmond Downtown?
Yes. Valet parking costs USD 41 per night. Electric car charging is available.
What are the check-in and check-out times at Hilton Richmond Downtown?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 50 (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Hilton Richmond Downtown and nearby?
Have fun with activities such as cycling, boat tours and hiking, and practise your swing at the nearby golf course. Additional recreation nearby includes segway hire. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and a garden.
Are there restaurants at or near Hilton Richmond Downtown?
Yes, there are 3 on-site restaurants, featuring Italian cuisine.
What's the area around Hilton Richmond Downtown like?
Hilton Richmond Downtown is in Downtown Richmond, a short 2-minute walk from Greater Richmond Convention Center and 12 minutes' walk from Virginia Commonwealth University. Travellers say that this hotel is in a good location.

Hilton Richmond Downtown Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Brendan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bradley, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Claudia, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Service at breakfast was slooow. And got order wrong.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Belinda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sancha, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sancha, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Hitomi, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jacob, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very Clean
Richard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

William, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel seemed run down and not as clean too.
Linda, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Scary
I booked a king sized bed and when I checked in they said they no longer have king sized beds only double. When I asked why? He just said because we don’t have anymore and then mentioned that I booked through a third party website. I asked for a price break and he said I was already getting that through the third party. The room looked okay but we never travel without a black light and WOW. We couldn’t even touch the furniture and were scared to walk in certain parts of the room. The shower was a glass shower, as requested, although when I checked in and reiterated that detail he said he thought this room had one. The safety bar was coming off the wall and one of the body wash bottles that was supposed to be fixed to the wall was off. We also discovered a hole in the ceiling of the closet next to the front door which was a bit unsettling.
Hole in closet
“Safety bar”
Broken off bottle
Furniture we wouldn’t touch
Carina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kathy, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Elena, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Rise against concert
This is the second time that I have stayed at this hotel to see a concert. The first time there was a disturbance in the next room involving an argument and handgun use, causing me to have to change rooms in the middle of the night. This trip started out well, however we were woken at one in the morning by a fire alarm requiring that everyone vacate the building. The cause of the fire drill was steam from a shower triggering the alarm. Not surprising considering that there is no vent system in the bathroom (at least not mine, I can’t speak for the others). The fire officers on scene stated that this is the third time they have needed to respond because of this issue. This in mind, it would have been generous if we were offered a complimentary breakfast in the morning. It was enough that I had to pay 41 dollars for someone to park my car across the street in a lot I could have parked for twenty dollars. (Didn’t know this until after the fact) . I do not feel that the hotel has any interest in ensuring that you have a pleasant stay. I will not be returning, I prefer to stay somewhere that is more hospitable. All staff I encountered were friendly. The room was reasonably clean.
Jacqueline, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Thomas, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

4/10 Fair

I stayed at this hotel during a festival. The first night the A/C broke and started making a constant clicking sound. When I called the front desk, there was no answer. When I went downstairs, the front desk offered to have the engineer come work on it. It was already close to 10pm, and I was staying alone. I didn't feel comfortable with this so they gave me another room but couldn't refund me the difference since I was changing from King to Double Queen room. After a long day and more long days ahead of me working at this festival, I opted to change rooms. The room I changed to had a window facing an abandoned block. The first night I was kept up by 2 homeless men fighting outside my window and the loud (but working) A/C unit that literally woke me up as I fell asleep. When I came back from a long day working the festival, I found that no one had even visited my room from housekeeping. The entire stay no one cleaned my room. Just not a good stay all around.
Kaitlin, 3-night business trip
Verified Expedia guest review

8/10 Very good

Virginia, 1-night trip
Verified Expedia guest review

6/10 Good

John, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Came nearly at 1 am. Gal at the desk treated me like it was 1pm and not 1am. Place is super safe and very nice. You don’t need to leave unless you have to. Good food, good folks and great amenities. Will stay again if I come back on business
James, 1-night business trip
Verified Expedia guest review

8/10 Very good

Pearlyne, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Stephen, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Josh, 1-night trip
Verified Hotels.com guest review