Carrera 42 No 5 Sur 130, El Poblado, Medellín, Antioquia, 50022
What's nearby
Santafé Mall - 3 min walk
Oviedo Shopping Center - 3 min walk
Medellín Clinic - El Poblado - 15 min walk
Poblado Park - 19 min walk
Lleras Park - 3 min drive
Getting around
Medellín (MDE-José María Córdova Intl.) - 36 min drive
Aguacatala Station - 25 min walk
Poblado Station - 28 min walk
Airport pickup service
Area shuttle (surcharge)
Restaurants
Pizzeria Olivia Cc Santa Fe - 4 min walk
Archie's - 3 min walk
Sandwich Qbano Santafé - 5 min walk
Il Forno - 3 min walk
Todo Fresa Café. C.c. Santa Fe - 4 min walk
About this property
NH Collection Medellín Royal
At NH Collection Medellín Royal, you'll be a short five-minute drive from Santafé Mall and Poblado Park. You can visit the spa to indulge in massages, facials or aromatherapy, and Cygnus serves lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar and a fitness centre. Fellow travellers say great things about the helpful staff and location.
Languages
English, Spanish
At a glance
Hotel size
135 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-out available
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
Pets
Pets allowed (dogs and cats only, 2 total, up to 25 kg per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered on-site self-parking
Transfers
Airport pickup on request (available 24 hours a day)*
Off-site
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Poolside bar
24-hour room service
Water dispenser
Working away
Business centre
Meeting rooms
Conference space (97 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2008
Terrace
Television in common areas
Piano
Fitness centre
An outdoor pool
Full-service spa
Massage/treatment rooms
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Room amenities
Be entertained
LCD television
Cable TV channels
Films for purchase
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Turndown service
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Wellness Spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.
Dining
Cygnus – This restaurant serves lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Buffet breakfast is offered for an extra charge of approximately COP 37660 to 75321 per person
Airport shuttle service is offered for an extra charge of COP 112000 per vehicle
Local area shuttle service is offered for an extra charge
Children & extra beds
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of COP 154 per accommodation, per night
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.
Also known as
Hotel Medellin
Hotel Medellin Royal
Hotel Royal Medellin
Medellin Royal
Medellin Royal Hotel
Royal Hotel Medellin
Royal Medellin
Royal Medellin Hotel
Medellin Royal Hotel Medellin
NH Collection Medellín Royal Hotel Medellin
NH Collection Medellín Royal Hotel
NH Collection Medellín Royal Medellin
NH Collection Medellín Royal
Frequently asked questions
Does NH Collection Medellín Royal offer free cancellation for a full refund?
Yes, NH Collection Medellín Royal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at NH Collection Medellín Royal?
Yes, there's an outdoor pool.
Are pets allowed at NH Collection Medellín Royal?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 25 kg per pet. There's a charge of COP 154 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at NH Collection Medellín Royal?
Yes, there's free self parking.
Is an airport shuttle service offered by NH Collection Medellín Royal?
Yes, a shuttle from the airport to the hotel is available. The charge is COP 112000 per vehicle.
What are the check-in and check-out times at NH Collection Medellín Royal?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-out is available.
What is there to do at NH Collection Medellín Royal and nearby?
NH Collection Medellín Royal has a spa and an outdoor pool, as well as a fitness centre.
Are there restaurants at or near NH Collection Medellín Royal?
Yes, there's an on-site restaurant, Cygnus.
What's the area around NH Collection Medellín Royal like?
NH Collection Medellín Royal is a short 3-minute walk from Santafé Mall and 19 minutes' walk from Poblado Park. Travellers love the hotel's prime location.
NH Collection Medellín Royal Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
14 December 2024
Great stay
Wonderful stay! The rooms are clean and well appointed. The hotel grounds are beautiful!!
Sarah
Sarah, 3-night trip
Verified Hotels.com guest review
8/10 Very good
3 December 2024
4 days in Medellin
Clinical, but a good location and nice big pool. Lacked soul.
Kristian
Kristian, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 November 2024
Antonio
Antonio, 2-night trip
Verified Hotels.com guest review
8/10 Very good
16 November 2024
a s g
a s g, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 November 2024
jose
jose, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 October 2024
Claudia
Claudia, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
29 October 2024
alfredo
alfredo, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
Karen
Karen, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
ROBERT
ROBERT, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 September 2024
Gustavo Vazquez
Gustavo Vazquez, 7-night trip
Verified Expedia guest review
10/10 Exceptional
17 September 2024
Staff excellent, understanding polite.
YOLANDA
YOLANDA, 7-night trip
Verified Expedia guest review
10/10 Exceptional
9 September 2024
Great location, very clean.
Abdulsalam
Abdulsalam, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
31 August 2024
We spent a few days at this property and would definitely recommend to anyone visiting Medellin .From the moment we arrived on property ,the staff was attentive and courteous.The breakfast options were great .And the hotel is conveniently located near Santa Fe Mall and grocery stores .Additionally ,you can easily walk to Poblado ,Provenza and Lleras .
Nivia
Nivia, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 August 2024
Paola
Paola, 8-night trip
Verified Expedia guest review
10/10 Exceptional
29 August 2024
Everything was amazing no complaints. Just got caught off guard with the laundry bill. We did think it was a little much even though we did have a lot of clothes. Besides that no complaints! I come to Colombia very often my whole family is there and it was the first time I stayed in a hotel and not at family’s house due to it being 4 of us, my husband n 2 kids and honestly it was an amazing experience
Catherine
Catherine, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
29 August 2024
I can’t say enough about my stay at NH Royal Medellin.
From an easy check in with a Friendly and helpful front desk staff, to a spacious, CLEAN, and COMFORTABLE room.
The Breakfast was Incredible, with many options and gourmet food, fresh fruit juices prepared daily. They even have a A La cart Omelette chef!
Room service 24/7 and Every single staff member was Pleasant and Willing to help.
Gym in Hotel looking out at the pretty pool surrounded by lush green plants and flowers.
Walking distance to Santa Fe mall was Really convenient.
I saw one of the Door men go out of his way to help a family bring a stroller Gently down the steps to help them into their car.. Wow, the courtesy and kindness is very much appreciated. The Friendliness and helpfulness of the hotel staff really made it a Pleasant, stress-free stay.
I am beyond happy that I chose NH Royal Medellin, and I Will be staying here on my future trips to beautiful Medellin.
10/10 from me and my girlfriend.
GREAT PLACE TO STAY!!
Brandon
Brandon, 4-night romance trip
Verified Expedia guest review
8/10 Very good
28 August 2024
Overall good experience, but expected more from a 5-star hotel.
Winston
Winston, 7-night business trip
Verified Expedia guest review
6/10 Good
25 August 2024
Nice
Renan
Renan, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
21 August 2024
Very nice
Juan
Juan, 2-night trip
Verified Expedia guest review
8/10 Very good
20 August 2024
Good hotel
Good hotel with comfortable beds and excellent breakfast. Dinner was average.
William
William, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 August 2024
Excelente el servico, habitaciones cómodas, la comida muy buena. La limpieza le doy 10 agradecida de Doralba, por mantenerla en óptimas condiciones en toda la estación. Recomendación, debería tener un poco mas de ambiente en música fines de semana.
ROSELINE
ROSELINE, 1-night business trip
Verified Hotels.com guest review
6/10 Good
19 August 2024
It was ok. Nice environment but they have a non working air conditioner very bad also the phone never work so we had to walk down to complain.
mao
mao, 8-night trip
Verified Expedia guest review
6/10 Good
17 August 2024
Zero sound proof
Bogdan
Bogdan, 3-night romance trip
Verified Expedia guest review
2/10 Poor
17 August 2024
Horrible service
Moises
Moises, 8-night trip
Verified Expedia guest review
8/10 Very good
16 August 2024
Great stay, doors to hotel room can be more soundproof