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Grand Hyatt Shanghai

Photo gallery for Grand Hyatt Shanghai

Exterior
Indoor pool
Suite (Diplomat) | Living room | TV
Lobby
Separate bathtub and shower, deep-soaking bathtub, hair dryer

Overview of Grand Hyatt Shanghai

Grand Hyatt Shanghai

5.0 star property
Luxury hotel with full-service spa, connected to the convention centre, near The Bund
8.8 out of 10 Fabulous
8.8/10 Fabulous

896 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
88 Century Avenue, Pudong New Area, Shanghai, Shanghai, 200121
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels

Room options

About this area

What's nearby

  • In Pudong
  • The Bund - 17 min walk
  • People's Square - 5 min drive
  • Nanjing Road Shopping District - 5 min drive
  • Yu Garden - 6 min drive
  • Oriental Pearl Tower - 5 min drive
  • Former Site of the International Mixed Court for the French Concession - 8 min drive
  • Jing'an Temple - 8 min drive
  • Shanghai New International Expo Centre - 9 min drive
  • National Exhibition and Convention Center - 21 min drive
  • Shanghai Disneyland© - 21 min drive

Getting around

  • Hongqiao International Airport (SHA) - 39 min drive
  • Pudong International Airport (PVG) - 46 min drive
  • Shanghai South Railway Station - 15 min drive
  • Nanxiang North Railway Station - 23 min drive
  • Shanghai Railway Station - 25 min drive
  • Lujiazui Station - 9 min walk
  • South Pudong Road Station - 11 min walk
  • Dongchang Road Station - 11 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Din Tai Fung - 2 min walk
  • Coffee Passionate - 3 min walk
  • Jean-Paul Hevin Chocolatier - 3 min walk
  • City Bull by Julie's - 4 min walk
  • 红久茶餐厅 - 9 min walk
Map

About this property

Grand Hyatt Shanghai

Grand Hyatt Shanghai offers an airport shuttle (available 24 hours) for CNY 650 per vehicle return. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or Ayurvedic treatments, and Chinese cuisine is served at Canton, which is open for lunch and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre. Fellow travellers say good things about the helpful staff and overall property condition. Public transportation is only a short walk: Lujiazui Station is 9 minutes and South Pudong Road Station is 11 minutes.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 548 rooms
  • Arranged over 88 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle (available 24 hours)*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Conference space (30139 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Oasis Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Dining

Canton – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Club Jin Mao – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Kobachi – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Cloud 9 – This tapas bar specialises in Spanish cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
ON56 – This restaurant serves breakfast, lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 266 per person
  • Airport shuttle service is offered for an extra charge of CNY 650 per vehicle (return)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for CNY 408.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Grand Hyatt Shanghai
Grand Hyatt Shanghai Hotel
Hyatt Shanghai Grand
Shanghai Grand Hyatt
Grand Hyatt Shanghai Hotel Shanghai
Hyatt Shanghai
Shanghai Hyatt
Grand Hyatt Shanghai Hotel
Grand Hyatt Shanghai Shanghai
Grand Hyatt Shanghai Hotel Shanghai

Frequently asked questions

Does Grand Hyatt Shanghai offer free cancellation for a full refund?
Yes, Grand Hyatt Shanghai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand Hyatt Shanghai?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Hyatt Shanghai?
Yes, there's an indoor pool.
Are pets allowed at Grand Hyatt Shanghai?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand Hyatt Shanghai?
Yes, there's free self parking.
Is an airport shuttle service offered by Grand Hyatt Shanghai?
Yes, an airport shuttle is available. The charge is CNY 650 per vehicle return.
What are the check-in and check-out times at Grand Hyatt Shanghai?
You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Grand Hyatt Shanghai and nearby?
Grand Hyatt Shanghai has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near Grand Hyatt Shanghai?
Yes, Canton offers Chinese cuisine.
Does Grand Hyatt Shanghai have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Grand Hyatt Shanghai like?
Grand Hyatt Shanghai is in Pudong, a short 9-minute walk from Lujiazui Station and 7 minutes' walk from Jin Mao Tower. Travellers say that this hotel is in a good location.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

8.6/10

Staff & service

8.3/10

Amenities

8.9/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

8/10 Very good

Larisa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lingmin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peng, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Juay How, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kelly, 1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

6/10 Good

Terrible check in process. It took almost hour and a half to check in. Room is a bit dated.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Everything was excellent- highly recommended.
Kenneth, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Good location.
I have stayed here many times. Can notice the hotel's age from some details. Location is good, that's the main reason I stay here. Can hear noice from outside and from the neighboring room. Suggest hotel improve it. There is a strange sound in the night. Pretty lound. Happened 3 times in the night and woke me up. The hotel staff explain to me it's due to the outside wall structure. Not sure, but my sleep was interrupted by the sound.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Professional and friendly staff. Convenience to transport.
Ap, 3-night trip
Verified Expedia guest review