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Quay Hotel and Spa

4.0 star property
Art Deco hotel with spa, near Conwy Castle

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Photo gallery for Quay Hotel and Spa

Exterior
Lobby
Front of property
Indoor pool
Free toiletries, hair dryer, bathrobes, towels
Perched by the sea, Quay Hotel and Spa offers a tranquil retreat with a marina, terrace, and ocean views. Indulge in local cuisine at Marina Restaurant or unwind with treatments at the onsite spa. The helpful staff has left a lasting impression on previous guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Fitness centre
  • Sauna
  • Steam room
  • 24-hour room service
  • Meeting rooms
  • Terrace

For families (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Luxury Double Room (Penthouse)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Luxury Double Room (Penthouse)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Free toiletries, hair dryer, bathrobes, towels

Superior Double Room

9.4 out of 10
Exceptional
(25 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Executive Room, 1 Double Bed

8.8 out of 10
Excellent
(11 reviews)

Highlights

Furnished balcony or patio
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Executive Room, 1 Double Bed

Highlights

Furnished balcony or patio
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
  • 10 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Living area

Suite, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Furnished balcony or patio
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
  • 12 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room (Suite)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Luxury Twin Room (Suite)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
  • 12 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room (Penthouse)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Luxury Twin Room (Penthouse)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, Accessible

Free toiletries, hair dryer, bathrobes, towels

Superior Double Room, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Executive Twin Room

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
  • 10 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Twin Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
Hairdryer
  • Sleeps 2
  • 2 Single Beds

Similar properties

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9.2 out of 10, Wonderful, 534 reviews
The price is S$178
includes taxes & fees
30 Jul - 31 Jul
The Castle Hotel, Conwy, North Wales
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About the area

Map
Deganwy Quay, Conwy, Wales, LL31 9DJ

What's nearby

  • Conwy Castle - 5 min drive - 3.1 km
  • Venue Cymru - 7 min drive - 5.3 km
  • Promenade - 7 min drive - 5.7 km
  • Great Orme Tramway - 8 min drive - 5.4 km
  • Llandudno Pier - 9 min drive - 5.7 km

Getting around

  • Conwy Station - 5 min drive
  • Deganwy Station - 7 min walk
  • Llandudno Junction Station - 26 min walk

Restaurants

  • ‪The Mulberry - ‬6 min drive
  • ‪Liverpool Arms - ‬4 min drive
  • ‪The Archway Fish & Chip Shop - ‬4 min drive
  • ‪The Ye Olde Mail Coach - ‬4 min drive
  • ‪Albion Ale House - ‬4 min drive

About this property

Quay Hotel and Spa

Quay Hotel and Spa features a marina and puts you a short five-minute drive from Conwy Castle. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or hydrotherapy, and local cuisine is served at Marina Restaurant, which is open for breakfast, lunch and dinner. Other highlights at this Art Deco hotel include an indoor pool, a bar/lounge and a fitness centre. The helpful staff and overall property condition get great marks from fellow travellers.

Languages

English, French, Polish, Romanian, Russian, Spanish, Welsh

More about this property

VISIBILITY

At a glance

Hotel size

    • 77 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out

Special check-in instructions

    • Guests will receive key retrieval information
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • On-site parking is limited

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Free full breakfast on weekday mornings 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children's menu

What to do

  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Waterskiing nearby
  • Zip-lining nearby
  • Snowboarding nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 5 buildings/towers
  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Marina
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Grab bar near toilet
ROOM

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
STAR_OUTLINE

Special features

Spa

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Marina Restaurant – Overlooking the ocean, this restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
The Terrace Bar – Overlooking the ocean, this bar specialises in local cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge of GBP 20.00

Children & extra beds

  • Rollaway beds are available for GBP 25.0 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
  • Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

National rating

This property has received its official star rating from Visit Wales.

Also known as

Quay Conwy
Quay Hotel Spa
Quay Hotel Conwy
Quay Hotel and Spa Hotel
Quay Hotel and Spa Conwy
Quay Hotel and Spa Hotel Conwy
HELP_OUTLINE

Frequently asked questions

Does Quay Hotel and Spa offer free cancellation for a full refund?

Yes, Quay Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quay Hotel and Spa?

Yes, there's an indoor pool.

Are pets allowed at Quay Hotel and Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Quay Hotel and Spa?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Quay Hotel and Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of GBP 20.00. Contactless social distancing and check-out are available.

What is there to do at Quay Hotel and Spa and nearby?

Have fun with activities such as cycling, hiking and kayaking, and practise your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Quay Hotel and Spa also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Quay Hotel and Spa?

Yes, Marina Restaurant offers al fresco dining, local cuisine and ocean views.

What's the area around Quay Hotel and Spa like?

Quay Hotel and Spa is located on the waterfront, a short 7-minute walk from Deganwy Station and 18 minutes' walk from Llandudno West Shore Beach. Travellers love the hotel's prime location.

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Quay Hotel and Spa Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
View
Breakfast
Food
Restaurant
Bar
Spa
Bed

What guests liked

  • Breakfast was consistently described as excellent, with many reviewers praising the quality and variety of options. (57 reviews)
  • The spa facilities were excellent, with great options for relaxation and a wonderful atmosphere. (35 reviews)
  • The property's restaurant and bar offer excellent food and drinks menus with many guests praising the quality of their meals. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

We love this hotel. Beautiful place,situated in a stunning spot. Staff very friendly.
2-night trip

10/10

Excellent hotel in a great location. Views of the mountains and the Conwy estuary. Staff always friendly and welcoming, and a good menu.
1-night trip

8/10

Great views of river, and spa treatment was excellent. Very relaxed weekend stay.
2-night trip

10/10

Our 6th stay here with my elderly dad we live it staff are always amazing especially the restaurant staff
2-night trip

8/10

Great location, with fantastic views! The staff were super friendly , could not fault any of them . One of the best Spa facilities I have been to. Was impressed with cleanliness of hotel & rooms, very spacious.
1-night trip

10/10

Great place
1-night trip

10/10

The hotel is beautiful clean and comfortable The staff were wonderful We will visit again Thank you
1-night trip

10/10

Lovely five star stay Great location ,staff and food
2-night trip

8/10

Good location, quiet, easy parking. Great location to get around the area
2-night trip

8/10

Not so good, They put us in a disability room .
1-night trip

8/10

Ideal place to stay for walking into and exploring Conwy.
1-night trip

10/10

Lovely relaxing couple of days in a beautiful hotel and setting
2-night trip

6/10

Check in was excellent, they upgraded us due to a wedding being held and they put us in a suite, but it was still noisy, the sound insulation between rooms isn't good and whilst sitting in bed we could hear the people up above on the toilet!!!
1-night trip

10/10

Really lovely hotel. Large, modern room, very clean and comfortable. Food in the bar was lovely. View from the terrace was amazing. We will stay again
1-night trip

10/10

Amazing hotel with great facilities and staff Rooms great Spa great And views to die for Close to conwy and lots of amenities near by I will definitely be going back
2-night trip

10/10

Beautiful estuary views, fantastic, friendly service at reception, in the bar and the restaurant - went as a group of four friends, we all said we would return. Weather was glorious - perfect for sipping champagne on the terrace!
1-night trip

10/10

Comfortable hotel with a large room and fabulous views over the Conwy estuary. Breakfast was good - dinner in the bar was ok.
1-night trip

10/10

Excellent clean and views from our view
1-night trip

10/10

Excellent room. Comfy bed. Beautiful view. Quiet. Good breakfast. Very good dinner
2-night trip

10/10

Outstanding hotel, spa is the best I’ve ever visited. Just didn’t think there was much to do surrounding the hotel, but beautiful scenery
2-night trip

8/10

We would stay at that hotel again
2-night trip

10/10

Lovely hotel , lovely staff , great view of the estuary from our room 😊 would definitely stay again 😊
1-night trip

8/10

Stayed at the quays a few times and have always been happy
2-night trip

10/10

Fantastic location for a short break.
2-night trip

10/10

Great hotel and spa
1-night trip