Holiday Resort & Spa Guam - Tamuning

This hotel is really tired looking. It needs update (lots of it!). It would also be nice if the staff would clean the premises more. Also, there are 2 working elevators but more often than not, only 1 is in use. It takes time to wait for a ride.

I loved everything about this hotel! I would definitely stay here again. It is convenient, comfortable, and cheaper than most in the area. I had an Ocean view room which was amazing, but be aware...it also is above the pool, so it was rather loud at some points of the day when the kids were at play.

The mini fridge in the room did not get cold and the elevator system was down. The room was in good condition and the balcony was great.

The staff was very accommodating to support the guest. The hotel itself is in serious need of an overhall. All amenities are dated. The rooms need to have some serious cleaning done to them to remove grime and mildew type stains. Out of three elevators only one was operational the whole time (it was service elevator, and it sounded like it was about to fall apart). Bottom line, the place could do with a serious remodel/upgrades.

It wasn’t as good as before, elevators didn’t work well and everything seem still outdated

Room looked so old, bed was springy and "poking". Looked like one of the bed legs was going to give up soon. Light was too yellow/orange and dark. Toilet flushes way to slow and long. Restroom amenities wasn't even refilled (shampoo, conditioner). Indoor parking stunk with trash.

The Hotel needs to be renovated badly....2 of the 3 elevators were out of services. Bathroom is be bad need of fixing...sink had cracks and shower molding was yellow. Carpet in room was badly stained and our view was of the back of the hotel where there’s a rundown apartment building and a abandoned building....we stayed there 2 times for a layover to and from Japan....Never again. The price was cheap...I’m not sure why this hotel got such high ratings...Staff was very friendly tho. One thing I did not care for was I was informed that hotel staff can enter our room at anytime unannounced if they need to? I was told that at check-in.?!? Only plus is it’s close to restaurants and the airport.

Great room for the price. Its clean and the air conditioning is outstanding. Comfy blankets.

Unclean and unwelcoming. No art on the walls. The curtains did not close all the way so the 6am sun was blasting thru the window. Had a room with a microwave and it still had food crumbs left inside it. Bed was uncomfortable and exposed cords where my toddler could grab and hurt themselves. Also found it weird the front desk told me they would inspect our room every night even if the do not disturb sign was hung. We checked out the day after we checked in to stay at another place. Will never stay there again.

This is a budget hotel with rooms in poor condition. Whilst there are some shops and bars nearby, it is a good 20 mins walk to the centre of Tumon. If you just want a one or two night stay whilst waiting for a flight, then it’s acceptable. But it is not a particularly desirable place to spend a holiday in beautiful Guam.