Guests
All properties in Krems an der Donau, Lower Austria, Austria

Steigenberger Hotel & Spa Krems

Luxury hotel with spa, near Kunst Halle Krems

  • Free buffet breakfast and free WiFi
From
S$249

Restrictions related to your trip

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Image gallery

  • Hotel Front
  • Hotel Front
  • Indoor Pool
  • Suite (Duplex) - Living Area
  • Hotel Front
Hotel Front. Image 1 of 59.
1 / 59Hotel Front
Am Goldberg 2, Krems an der Donau, 3500, Lower Austria, Austria
8.4.Very good.
  • Unfortunately the spa was closed for nassage treatments because the *only* masseuse they…

    Aug 17, 2021

  • I'm not the type to be negative or complain but I had to say something about this place.…

    Jul 2, 2020

See all 46 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 173 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 1 indoor pool
  • Rooftop terrace

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Television
  • Free toiletries
  • Garden

What’s around

  • Kunst Halle Krems - 10 min walk
  • Kloster UND - 12 min walk
  • Donauwarte - 23 min walk
  • Burgruine - 4.5 mi / 7.3 km
  • Gottweig Abbey - 6.6 mi / 10.6 km
  • Schloss Grafenegg - 9.7 mi / 15.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Single Room, 1 Twin Bed
  • Superior Room, 1 Double Bed (Plus)
  • Superior Room, 1 Double Bed
  • Suite, 1 Double Bed (Göttweig)
  • Suite, 1 Double Bed (Weinberg)
  • Suite (Duplex)
  • Suite (Goldberg)

What’s around

Landmarks

  • Kunst Halle Krems - 10 min walk
  • Kloster UND - 12 min walk
  • Donauwarte - 23 min walk
  • Burgruine - 4.5 mi / 7.3 km
  • Gottweig Abbey - 6.6 mi / 10.6 km
  • Schloss Grafenegg - 9.7 mi / 15.5 km
  • Melk Abbey - 22.8 mi / 36.7 km

Getting around

  • Vienna International Airport (VIE) - 61 min drive
  • Stein-Mautern Station - 25 min walk
  • Krems an der Donau Station - 25 min walk
  • Unterradlberg Station - 19 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
map
See on map
Am Goldberg 2, Krems an der Donau, 3500, Lower Austria, Austria

At a glance

Hotel size

  • This hotel has 173 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (EUR 13 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Bicycle rentals on site
  • Mountain biking on site
  • Pilates classes on site
  • Scooter/moped rentals on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Segway rental/tour nearby
  • Water skiing nearby

Working away

  • Business center
  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 5920
  • Conference space size (meters) - 550

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or town car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1992
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • German

In the room

Home comforts

  • Minibar
  • Bathrobes
  • Slippers

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Spa World Luxury has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Weinbergrestaurant - This restaurant serves breakfast, lunch, and dinner.

Weinstube Smaragd - This restaurant serves lunch and dinner.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Bicycle rentals on site
  • Mountain biking on site
  • Pilates classes on site
  • Scooter/moped rentals on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Segway rental/tour nearby
  • Water skiing nearby

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 15 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 140 per vehicle (one way)
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of EUR 59 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 49 (subject to availability)

Children & extra bedsPay at property

  • Rollaway beds are available for EUR 70.00 per night

PetsPay at property

  • Pets are allowed for an extra charge of EUR 25 per pet, per night
  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs EUR 13 per night with in/out privileges

Pool, spa & gym (if applicable)Pay at property

  • The seasonal pool is open from April to October
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted.

Also known as

  • Steigenberger Hotel Krems
  • Steigenberger Hotel & Spa Krems Hotel Krems an der Donau
  • Steigenberger Krems
  • Steigenberger Hotel Krems Krems an der Donau
  • Steigenberger Krems Krems an der Donau
  • Steigenberger Hotel Spa Krems
  • Steigenberger & Spa Krems
  • Steigenberger Hotel & Spa Krems Hotel
  • Steigenberger Hotel & Spa Krems Krems an der Donau

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Steigenberger Hotel & Spa Krems does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 13 per night. Parking spots may be limited.
  • Yes, there's an indoor pool and a seasonal outdoor pool.
  • Yes, pets are welcome. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 4:00 PM - anytime. There's a charge of EUR 59 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of EUR 49 (subject to availability).
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Filmbar im Kesselhaus (6-min walk), Corleone (11-min walk), and Heuriger Weingut Hamböck (12-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 140 per vehicle one way.
  • Have fun during the warmer months with activities such as mountain biking. Additional recreation onsite includes Pilates. Indulge in a treatment at the spa and soothe your senses in the spa tub. Steigenberger Hotel & Spa Krems also has an indoor pool, a sauna, and a steam room, as well as a picnic area and a garden.
8.4.Very good.
  • 8.0.Very good

    Reception did not care about you when you checked in... Good spa hotel, clean room and good breakfast,.

    ROY, 1 night trip with friends, Jan 29, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Nice spa, nice rooms in the new part, good breakfast Dinner was a disaster - reception booked a place in the restaurant for 8 pm but at 8.40 pm there was still not table available. We were seated at part for groups then. Bouillabaisse was not Bouillabaisse but more sweet-water fish broth - asiatic style, I thought that in Austria everybody knows how to prepare schnitzel but I was wrong. 2 days not filled shower gel in the room - after reception intervention corrected. I would expect for 4+ star hotel a little bit more...

    Petr, 2 night romance trip, Oct 26, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Goldbergsuite 1219

    Großes schön eingerichtetes Zimmer und Bad, Konsumation des Minibar Inhalts im Zimmerpreis enthalten (keine Wiederbefüllung) - Info erhalten wir aber erst nachdem wir aktiv an der Rezeption gefragt haben, WLAN guter Empfang, im Kühlschrank steht eine geöffnete halb leere Weinflasche, am WC bleiben WC Papier Reste nach der Reinigung liegen, kostenloser Parkplatz ist sehr klein und immer voll, Parkgarage kostet €13.- pro Nacht, Nespresso Maschine Tabs werden an keinem Tag nachgefüllt (erst nach täglicher Reklamation), Frühstücksraum ist sehr voll gepackt (mit Tischen und Büfett), Auswahl des Frühstück Büfett empfinden wir nur als Mittelmäßig.

    Alexander, 4 night trip, Sep 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Ein Wohlfühlhotel

    Sehr angenehmer Check Inn, freundliches Personal im ganzen Haus. In der Bar konnte man ohne Probleme etwas aus der kleinen Karte zum Essen bestellen. Frühstück sehr gute Qualität mit sehr großer Auswahl.

    Doris, 2 night trip, Sep 20, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Buffet sehr gut, Wellness Areal ok( Whirlpool aktuell nur 2 Personen zugelassen, daher ständig besetzt)

    Christian, 3 night trip with friends, Aug 26, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Hotel ist ok

    Das Hotel ist schon in die Jahre gekommen, das Zimmer war ok, der neue Teil des Hotels ist sehr schon , der neue Spa-Bereich sehr schön, der Außenpool ist ok, das Frühstück würde mehr Auswahl vertragen aber war ausreichend

    Werner, 1 night trip, Jun 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Super wellness hotel in Krems

    Super top Hotel und v.a. senior Personal ist sehr um den Gast bemueht aber auch gesamtes Personal ist super geschult ...

    Patrick, 1 night trip, May 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Gesamtes Personal - extrem freundlich und hilfsbereit

    Meinrad, 5 night romance trip, Sep 24, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Sehr schöner neuer Spa Bereich , ebenso die Zimmer im Neubau.

    Daniela, 7 night trip, Sep 18, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Empfehlenswert

    Schönes modernes Hotel mit Innen- und Aussenpool, interessanter archetektonischer Bau am Berghang über Krems

    Walter, 1 night trip, Sep 18, 2020

    Verified Hotels.com guest review

See all 46 reviews