At ANA Crowne Plaza Kobe, an IHG Hotel, you'll be a short five-minute drive from Meriken Park and Kobe Harborland. Guests can be pampered with massages at the spa, and Restaurant & Bar LEVEL 36, one of 7 restaurants, serves Italian cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool and a fitness centre. The helpful staff and overall property condition get good marks from fellow travellers. The property is only a short walk to public transportation: Shinkobe Station is 4 minutes away.
Languages
English, Japanese
At a glance
Hotel size
592 rooms
Arranged over 37 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (JPY 1500 per night)
Wheelchair-accessible parking on site
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
7 restaurants
3 bars/lounges
Coffee shop
24-hour room service
Snack bar/deli
What to do
Shopping
Hiking/biking trails nearby
Working away
23 meeting rooms
Co-working spaces
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Fitness centre
An indoor pool
Full-service spa
Sauna
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Wheelchair-width doorways
Room amenities
Be entertained
LCD television
Premium satellite channels
Films for purchase
Home comfort
Air conditioning
Coffee/tea maker
Slippers
Sleep well
Pillow menu
Blackout curtains
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Dining
Restaurant & Bar LEVEL 36 – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Kyoto Cuisine TANKUMA – On-site restaurant. Open daily.
Japanese KOBE NADAMAN – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Teppanyaki KITANO – This restaurant serves lunch and dinner. Open daily.
Casual Dining THE TERRACE – This restaurant serves breakfast, lunch and dinner. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3000 for adults and JPY 1500 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for JPY 2000.0 per night
Parking
Self-parking costs JPY 1500 per night
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
ANA Crowne Plaza Kobe
ANA Kobe
Crowne Plaza ANA Hotel Kobe
Crowne Plaza ANA Kobe
Crowne Plaza Kobe
Kobe ANA Crowne Plaza
Kobe Crowne Plaza
Ana Crowne Plaza Kobe Hotel Kobe
Crowne Plaza ANA Kobe Hotel
Frequently asked questions
Does ANA Crowne Plaza Kobe, an IHG Hotel offer free cancellation for a full refund?
Yes, ANA Crowne Plaza Kobe, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at ANA Crowne Plaza Kobe, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at ANA Crowne Plaza Kobe, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at ANA Crowne Plaza Kobe, an IHG Hotel?
Yes. Self-parking costs JPY 1500 per night.
What are the check-in and check-out times at ANA Crowne Plaza Kobe, an IHG Hotel?
Check-in start time: 3 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at ANA Crowne Plaza Kobe, an IHG Hotel and nearby?
Have fun with nearby activities such as hiking and mountain climbing. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. ANA Crowne Plaza Kobe, an IHG Hotel also has 3 bars and a sauna, as well as a fitness centre and a garden.
Are there restaurants at or near ANA Crowne Plaza Kobe, an IHG Hotel?
Yes, there are 7 on-site restaurants, featuring Italian cuisine.
What's the area around ANA Crowne Plaza Kobe, an IHG Hotel like?
ANA Crowne Plaza Kobe, an IHG Hotel is a short 4-minute walk from Shinkobe Station and 8 minutes' walk from Kitano Ijinkan Street.
ANA Crowne Plaza Kobe, an IHG Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
16 October 2024
Jaime
Jaime, 8-night trip
Verified Hotels.com guest review
6/10 Good
18 August 2024
KaPo
KaPo, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 August 2024
Peaceful. Nice. Gym. Food. Ease of a meeting place
Hanzo
Hanzo, 10-night trip
Verified Expedia guest review
10/10 Exceptional
1 August 2024
Andrew
Andrew, 1-night trip
Verified Expedia guest review
2/10 Poor
12 July 2024
First this is absolutely NOT a 5 star hotel. It's supposed to be non-smoking but the place is so dated that the smell of cigars is EVERWHERE. The carpet is stained, old and smells bad. We were there and the AC was not working good so they brought us a portable one that was working but very noisy. It was 95 outside...
Had to take colder showers in the middle of the night to try to stay cool and not sweaty. The volume of the tv, that only had 1 English-speaking channel was blocked at 25 and barely audible...
The staff was really nice and tried to help the best they could but were not able to. They offered to move us to the room next door but since the AC is central, it would have been the same so we decided to go somewhere else. Not 1 negative thing to say about the staff. They were very nice but unfortunately this hotel is pass due for updates and renovations and NOT a five star.
sonya
sonya, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 July 2024
Gisselle
Gisselle, 4-night trip
Verified Expedia guest review
10/10 Exceptional
19 June 2024
Needs an upgrade
KENNETH
KENNETH, 10-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 June 2024
Takayuki
Takayuki, 1-night trip
Verified Expedia guest review
10/10 Exceptional
3 June 2024
mamiko
mamiko, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 May 2024
Close proximity to the major railroad station
Midori
Midori, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
27 May 2024
Takayuki
Takayuki, 1-night trip
Verified Expedia guest review
8/10 Very good
21 May 2024
Some of the staff
Alan
Alan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 May 2024
Atsushi
Atsushi, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 May 2024
World Class Hotel Next to Shin-Kobe Station
Modern, western hotel connected by walkway to Shin-Kobe station. Good access to rest of city, especially the cable car to the gardens above Kobe. Hotel is essentially part of a shopping/restaurant center. Well worth the money.
Bruce
Bruce, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 May 2024
PATRICK
PATRICK, 3-night trip
Verified Expedia guest review
10/10 Exceptional
6 May 2024
Pleasant stay. Breakfast is very packed. Good spread though
Daniel
Daniel, 8-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
27 April 2024
Kobe
A very large hotel with style!. We had a spacious room with a great view of the city and harbour from the 26th floor. Large bathroom . Very Close to the Rail Station Should have made time to visit the Herb Garden via the nearby cable car
Matthew Alan
Matthew Alan, 1-night trip
Verified Hotels.com guest review
6/10 Good
22 April 2024
Parida
Parida, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 April 2024
FRANK
FRANK, 1-night trip
Verified Expedia guest review
8/10 Very good
21 April 2024
Overall a very pleasant stay, and you cannot be beat the convenient location of the hotel adjacent to Shin-Osaka station.
The room was very clean, though rather dated. Otherwise, very comfortable and quiet hotel with excellent staff.
Derek
Derek, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 April 2024
I been there for nearly two weeks and find out.It very hard to managed the high services like this now a day well respected to the management and looking forward to coming back again thx
thanh N
thanh N, 11-night family trip
Verified Expedia guest review
6/10 Good
16 April 2024
Room floor carpet seems old and dirty.
Room is very aged and light at bathroom
Is not bright enough
Masao
Masao, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
14 April 2024
Dated but elegant
KUNGHSUAN
KUNGHSUAN, 1-night trip
Verified Expedia guest review
8/10 Very good
13 April 2024
Shin Kobe hotel
Convenient to Shin Kobe station. Very friendly staff. Room clean but small and tired. Needs a facelift.
Julie
Julie, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
2 April 2024
The property was centrally located connected to the Kobe shin and on top of the green Yamato line. My room was extremely hot the fan/ac didn’t work and they told me to open the window however, it’s completely sealed the curtains were ripped and the shower head sprayed out all over the floor. Other than those few things the hotel had an abundance of amenities. Laundry was expensive. The two different restaurants for breakfast were completely different fun to try the buffet one day and the traditional Japanese breakfast. The waterfall hike is close so is the herb garden gondola which the Sakura was just starting to bloom so I am sure it is gorgeous in full bloom. Overall I loved the location and amenities and would give it another shot.