I was in a room next to the lifts, & it had 2 huge problems.
First problem was the noise, the lift mechanism is clearly heard through the AirCon. Really noisy, no way I could sleep in there. Second problem was potentially lethal exposed electrics on the keycard. I was told there was no other room available. Manager agreed they would refund Hotels.com, who I booked through. He was very nice & very apologetic. I have been completely unable to get a refund, both hotels.com & the hotel directly seem to be unable to talk to each other.