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ITC Grand Central, a Luxury Collection Hotel, Mumbai

Luxury hotel with 2 restaurants, near Tata Memorial Hospital

  • Free WiFi in lobby and free parking
From
S$74

Image gallery

  • Executive Room (Club) - Guest Room
  • Executive Room (Club) - Guest Room
  • Pool
  • Pool
  • Executive Room (Club) - Guest Room
Executive Room (Club) - Guest Room. Image 1 of 36.
1 / 36Executive Room (Club) - Guest Room
287, Dr. Babasaheb Ambedkar Road, Mumbai, 400012, Maharashtra, India
9.0.Superb.
  • Staff goes the extra mile to meet my needs.

    Jun 21, 2019

  • Luxury hotel in the heart of downtown Mumbai Pleasant polite and helpful staff…

    Dec 21, 2018

See all 156 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Convenient
Quiet
Transport options
Walkable
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Gym

Property highlights

Main amenities

  • 242 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available

What’s around

  • In Parel
  • Tata Memorial Hospital - 10 min walk
  • Mohammed Ali Road - 2.8 mi / 4.5 km
  • Haji Ali Dargah - 3 mi / 4.8 km
  • Crawford Market - 4 mi / 6.5 km
  • Bandra Kurla Complex - 4.9 mi / 7.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Executive Room, 1 King Bed, Non Smoking (Executive Club Exclusive)
  • Luxury Suite, 1 King Bed, Non Smoking
  • Signature Suite, 1 King Bed, Non Smoking
  • Executive Room, 1 King Bed, Pool Access, City View (Executive Club)
  • Room, 1 King Bed, Non Smoking, View (Mumbai Skyline View, ITC One)
  • Executive Room, 1 Twin Bed, Non Smoking
  • Room, 1 Double Bed, Non Smoking, Tower

What’s around

Landmarks

  • In Parel
  • Tata Memorial Hospital - 10 min walk
  • Mohammed Ali Road - 2.8 mi / 4.5 km
  • Haji Ali Dargah - 3 mi / 4.8 km
  • Crawford Market - 4 mi / 6.5 km
  • Bandra Kurla Complex - 4.9 mi / 7.8 km
  • Gateway of India - 5.6 mi / 9 km
  • U.S. Consulate General - 6.7 mi / 10.7 km

Getting around

  • Chhatrapati Shivaji International Airport (BOM) - 36 min drive
  • Mumbai Currey Road Station - 11 min walk
  • Mumbai Parel Station - 17 min walk
  • Mumbai Chinchpokli Station - 18 min walk
  • Airport pick-up service
map
See on map
287, Dr. Babasaheb Ambedkar Road, Mumbai, 400012, Maharashtra, India

At a glance

Hotel size

  • This hotel has 242 rooms
  • This hotel is arranged over 30 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite valet parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Free reception

Things to do

  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Children's pool
  • Sauna

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Designated smoking areas
  • Garden

Accessibility

  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Grab bar - near toilet
  • Visual fire alarm
  • Doorbell/telephone notification
  • Lever door handles

Languages Spoken

  • English
  • Hindi

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Kaya Kalp has 4 treatment rooms. Services include facials, body wraps, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.

The spa is open daily.

Dining

Kebabs and Kurries Indian - This restaurant specializes in Indian cuisine and serves lunch and dinner.

Shanghai Club - Chinese - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Hornby’s Pavilion - This coffee shop specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours. Open daily.

Dublin - This bar specializes in local and international cuisine and serves light fare only. Open daily.

Small print

Also known as

  • ITC Grand Central Mumbai
  • ITC Grand Central Luxury Collection Mumbai
  • ITC Grand Central Luxury Collection
  • ITC Grand Central, a Luxury Collection Hotel, Mumbai Hotel
  • ITC Grand Central, a Luxury Collection Hotel, Mumbai Mumbai
  • ITC Hotel Mumbai Grand Central
  • ITC Mumbai Grand Central
  • Itc Grand Central Hotel Mumbai (Bombay)
  • ITC Grand Central Mumbai Hotel
  • ITC Grand Central Hotel
  • ITC Grand Central
  • ITC Grand Central Luxury Collection Hotel Mumbai
  • ITC Grand Central Luxury Collection Hotel

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for INR 2000.0 per night

Buffet breakfast is offered for an extra charge of INR 1200 per person (approximately)

Airport shuttle service is offered for an extra charge of INR 2550 per vehicle. Maximum occupancy 2

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, ITC Grand Central, a Luxury Collection Hotel, Mumbai does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free valet parking.
  • Yes, there's an indoor pool, an outdoor pool, and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring Indian cuisine. Nearby restaurants include Ruchi Veg. Restaurant (10-min walk), Grapeviine (2.1 mi), and Wok This Way (2.2 mi).
  • Yes, a shuttle from the airport to the hotel is available. The charge is INR 2550 per vehicle.
  • ITC Grand Central, a Luxury Collection Hotel, Mumbai has a spa and an outdoor pool, as well as a fitness center and a garden.
9.0.Superb.
  • 10.0.Exceptional

    Staff very courteous, professional and efficient. Restaurant staff very accommodating for special requests.

    14 night trip, Apr 15, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent service

    14 night family trip, Mar 30, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Dinesh Deore

    It was nice experience,

    Dinesh, 1 night business trip, Feb 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Pleasant - Sanitized stay Experience

    It was pleasant experience to stay at ITC GRAND CENTRAL MUMBAI. During covid they were good in maintaining sanitation.

    Shailendra, 4 night family trip, Feb 19, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    The staff changed me 31k for my 2 days of Stay and after 4 days they started nagging me about their issues with expedia due to which i was not charged for the room. They should have told me during ly check out itself instead of nagging me during the times when i was busy

    sandeep, 2 night family trip, Jan 2, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Hospitality at its best. Proper care of social distancing norms. Best place for a staycation with family

    Devashish, 1 night romance trip, Dec 17, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    I stayed at Taj Lands End and ITC Grand Central for my recent stay in Mumbai and hands down ITC is a much much luxurious hotel with incredible service. The room was absolutely 5 star level and the staff accommodated our every request. There was a little hiccup during checkin but they more than made up for it through a complimentary fruit basket and wine.

    2 night romance trip, Dec 17, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing hotel, with super helpful and friendly staff.

    3 night business trip, Mar 10, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Most comfortable stay ever had.

    2 night family trip, Feb 22, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Quite an ok property. Nothing great. The commode was worn out and so were other aspects of the room. I wouldn't say it was run down but not of the class that you pay for

    1 night business trip, Feb 18, 2020

    Verified Expedia guest review

See all 156 reviews