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All properties in Rouen, Seine-Maritime (department), France
1 room, 2 adults

Comfort Hotel Rouen Alba - Rouen

2-starThis property has received its official star rating from the French Tourism Development Agency, ATOUT France.
12 Place du Gaillardbois, Rouen, Seine-Maritime, 76000, France

City-center hotel within walking distance of Rouen Cathedral
  • Free WiFi


Great location
Fantastic service
Good internet service
More comfort would be nice

Comfort Hotel Rouen Alba - Rouen

More Info: 6823 2342

  • Standard Double Room, Non Smoking
  • Superior Double Room
  • Superior Twin Room
  • Standard Twin Room, 2 Twin Beds, Non Smoking
  • Single Room
  • Standard Room, 1 Double Bed, Non Smoking

What’s around Comfort Hotel Rouen Alba - Rouen


  • In Rouen City Centre
  • Rouen Cathedral - 4 min walk
  • Rue du Gros-Horloge - 4 min walk
  • Church of Saint-Maclou - 5 min walk
  • Rouen Opera House - 6 min walk
  • Rue Saint-Romain - 6 min walk
  • Gros Horloge - 7 min walk
  • La Maison Sublime - 7 min walk

Getting around

  • Rouen (URO-Rouen - Seine Valley) - 20 min drive
  • Theatre des Arts Tram Station - 6 min walk
  • Palais de Justice Tram Station - 9 min walk
  • Joffre-Mutualite Tram Station - 11 min walk
  • Honoré de Balzac Tram Stop - 21 min walk

At a glance

Key facts

Hotel size

  • This hotel has 39 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 3 PM-11 PM
  • Check-out time is 11:30 AM
  • Express check-in/out
Guests are asked to communicate their estimated arrival time in advance. Guests can contact the property using the number on the reservation confirmation received after booking.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

Travelling with others


  • Pets allowed *


  • Free WiFi in public areas

  • Free WiFi in rooms



  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 2
Languages Spoken
  • Chinese
  • English
  • French

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
  • Daily housekeeping
  • In-room safe

Comfort Hotel Rouen Alba - Rouen’s small print

Also known as

  • Comfort Alba
  • Comfort Hotel Rouen Alba Hotel Rouen
  • Comfort Hotel Alba
  • Comfort Hotel Alba Rouen
  • Comfort Hotel Rouen Alba
  • Comfort Rouen Alba
  • Comfort Inn Rouen
  • Comfort Hotel Rouen
  • Comfort Hotel Rouen Alba Hotel
  • Comfort Hotel Rouen Alba Rouen


Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 0.80 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

Parking is available nearby and costs EUR 15 per day

Safes in guestrooms can be used for EUR 0 per day

Buffet breakfast is offered for an extra charge of EUR 10 per person (approximately)

Pets are allowed for an extra charge of EUR 12 per pet (may vary based on length of stay)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.6 From 45 reviews

Very good 8.0
Cheep but OK
Central Rouen OK Place to stay. Frendly and helpful staff. Ordinary rom, but good enough if you just need a Place to stay for quiet stepping and a bathroom. My rom had AS a bonus, a Nice vieuw to the Cathedral. Low price.
Tor, gb3 night trip
Very good 8.0
Youdsy stay
Clue in the name basic but clean in a excellent location suberb city
Ian, gb2 night romance trip
Fair 4.0
Outdated in need of TLC
Hotel outdated. We booked double rooms but where given very smal hot single rooms, although these rectified once we pointed it out. Double room was good value for money
Julie, gb1 night trip with friends
Poor 2.0
Do not stay here
We have stayed in a lot of Hotels in many countries but this was our worst ever experience. We booked a room with a refrigerator as this was a requirement of our booking and when we got to our room, no fridge, the noise from the roadworks was very bad ( no fault of the hotel) so I asked for a quiter room with a fridge, I was told that the rooms didnt have fridges and there were no better rooms even though we were at the end near the roadworks. I was later informed by another staff member at checkout that this person had lied to us and some rooms did have fridges. In addition to this, when I checked my credit card statement 2 days later, I discovered that they had illegally deducted another $297 from my credit card. It has taken a week to get this money back and there excuse was that they had charged someone elses room to my card, there explanation for how this happened was not feasable and their reaction to our complaint has been disgusting. We have now been charged 2 foreign transaction conversion fees for these transactions which we will have to pay. The hotel has offered to refund these if we give them our bank account details which we would never trust them with. If you do stay here, make sure you check your bank statements after leaving because if I had not done that, we would be $297 out of pocket.
David, au2 night romance trip
Good 6.0
We were very kindly welcomed and the receptionist was helpful with storing our bike and with parking. However there was a dog in the next room and someone was smoking in another room by ours neither of which were great. But the hotel itself was fine.
Chrissie, gb1 night family trip

Comfort Hotel Rouen Alba - Rouen

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