The staff were great, especially Ninive, Samuel, Jonathan, Brenda, Antonio, and most of the bar staff actually. The pools were good and the beach was nice. The food at the marina/la villa/caracol/fajitas restaurants were delicious. I wished the wifi worked in the rooms. Our iron didn’t work but it wasn't a big deal. The beds were comfy. The nightly entertainment was good. If you want to sleep early, this is not the hotel for you. It’s pretty loud if your room is near the stairs or pool or theatre. The marina was beautiful. Enny, the tour lady, was good. She set us up with a dolphin swim and a boat tour. Both were fun. Most of the staff were friendly. I’m glad the AC worked in the room. It provided much needed relief from the hot July sun.