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Palazzo Cicala

4.0 star property
Affittacamere with restaurant, near Cattedrale di San Lorenzo

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Photo gallery for Palazzo Cicala

Front of property
Minibar, desk, laptop workspace, free cots/infant beds
Interior entrance
Minibar, desk, laptop workspace, free cots/infant beds
Property amenity
At Palazzo Cicala, upscale charm and modern comfort blend in the heart of Genoa. Indulge in fine dining at the restaurant or connect with ease using free WiFi. The multilingual staff and convenient services like laundry facilities, luggage storage, express check-out are just a few reasons why guests have fallen for this historic hotel.

Reviews

7.2 out of 10
Good

Popular amenities

  • Non-smoking
  • Laundry facilities
  • Free WiFi
  • Restaurant

Main amenities (9)

  • Daily housekeeping
  • Restaurants
  • Front desk safe
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
  • Porter/bellhop

Feel at home (6)

  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Triple Room

Minibar, desk, laptop workspace, free cots/infant beds

Triple Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Ceiling fan
Bidet
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room

Minibar, desk, laptop workspace, free cots/infant beds

Double Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Ceiling fan
Bidet
Private bathroom
Hairdryer
Minibar
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

Minibar, desk, laptop workspace, free cots/infant beds

Quadruple Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Bidet
Bathrobes
Hairdryer
  • 27 sq m
  • Sleeps 5
  • 2 Double Beds

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9.2 out of 10, Wonderful, (1004)
Hotel Continental Genova
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About the area

Map
Piazza delle Scuole Pie, 10, Genoa, GE, 16123

What's nearby

  • Cattedrale di San Lorenzo - 1 min walk - 0.1 km
  • Palazzo Ducale - 3 min walk - 0.3 km
  • Old Port - 5 min walk - 0.4 km
  • Aquarium of Genoa - 6 min walk - 0.6 km
  • Port of Genoa Cruise Ship Terminal - 4 min drive - 2.5 km

Getting around

  • Genoa (GOA-Cristoforo Colombo) - 24 min drive
  • Genoa Via di Francia Station - 4 min drive
  • Genoa Piazza Principe Station - 18 min walk
  • Genoa Genova Brignole Station - 20 min walk

Restaurants

  • ‪Tazze Pazze Caffetteria Gourmet - ‬1 min walk
  • ‪Scurreria Beer and Bagel - ‬1 min walk
  • ‪Pizzeria Antica Napoli da Pasquale SAS - ‬2 min walk
  • ‪Bar Giuse - ‬1 min walk
  • ‪L'opera sinfonia di gusto - ‬2 min walk

About this property

Palazzo Cicala

Palazzo Cicala puts you in a great location, within a short 10-minute walk of Old Port and Piazza de Ferrari. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails. Also, Port of Genoa Cruise Ship Terminal and Genoa Port Center are a short five-minute drive away.

Languages

English, French, Italian

At a glance

DONE

Hotel size

    • 10 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 10 PM
    • Express check-in/out available
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The front desk is open daily from 8 AM - 10 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant

Travelling with children

  • Children stay for free (see details)

What to do

  • Hiking/biking trails nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1600
  • Safe-deposit box at front desk

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Heating
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.00 per person, per night

Children & extra beds

  • Rollaway beds are available for EUR 30.0 per stay
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts major credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Diners Club, Eurocard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT010025BACG8KWZ2Q

Also known as

Locanda di Palazzo Cicala
Locanda di Palazzo Cicala Genoa
Locanda di Palazzo Cicala House
Locanda di Palazzo Cicala House Genoa
Locanda Palazzo Cicala
Locanda Di Palazzo Cicala Hotel Genoa
Palazzo Cicala Hotel Genoa
Palazzo Cicala Hotel
Palazzo Cicala Genoa
Palazzo Cicala
Palazzo Cicala Genoa
Palazzo Cicala Affittacamere
Palazzo Cicala Affittacamere Genoa

Frequently asked questions

Does Palazzo Cicala offer free cancellation for a full refund?

Yes, Palazzo Cicala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Palazzo Cicala?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Palazzo Cicala?

Sorry, there's no on-site parking at Palazzo Cicala.

What are the check-in and check-out times at Palazzo Cicala?

Check-in start time: 2 PM; check-in end time: 10 PM. Check-out time is 11 AM. Express check-in and check-out are available.

What is there to do at Palazzo Cicala and nearby?

Have fun during the warmer months with activities nearby such as hiking.

Are there restaurants at or near Palazzo Cicala?

Yes, there's an on-site restaurant.

What's the area around Palazzo Cicala like?

Palazzo Cicala is in Genoa Historical Centre, a short 5-minute walk from Old Port and 6 minutes' walk from Piazza de Ferrari.

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Palazzo Cicala Reviews

Reviews

7.2

Good

8.0/10

Cleanliness

7.0/10

Staff & service

4.8/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

A very special place, in an amazing location for a reasonable price.
RHIANNON, 1-night trip

10/10 Exceptional

From the moment we arrived, the staff went above and beyond to make sure our stay was perfect. They were incredibly friendly and always available to assist with any requests or questions we had. Whether it was providing recommendations for local attractions, arranging transportation, or advise for a parking spot.Theu made our stay memorable. The rooms were clean and comfortable. I highly recommend it to anyone looking for a pleasant and accommodating place to stay.
Pieter, 1-night trip

8/10 Very good

Location could not be beat and it's so cool to stay in an old castle! Everything was comfortable. The perfect place for our 24 hours in Genoa!
Barbara, 1-night trip

8/10 Very good

The rooms as lovely, big and clean. Location is excellent.
Sarah, 3-night trip

2/10 Poor

Not at all as advertised. It shows up as a 4 star hotel. Instead imagine an old short-term rental studio with a confusing check-in and zero assistance. No front desk, no person to help. We got in and there were 4 packets with 4 different room keys sitting on a desk. Which room was ours? No clue. There were no names on the packets. I tried calling the number listed multiple times but no answer. So we picked a random room. Our family who arrived several hours before us had the same experience. Did we get rooms we paid for? Who knows. The room is really old. Door to the hallway doesn't close all the way with a single questionable lock. Doors to the windows and bathroom also don't close all the way. Only shampoo in the shower (no soap), two single towels. The daytime high was only 70 but without AC the room was really warm and too warm for us to sleep well. Had I booked a short-term rental half the price I would have been OK with all of this. But I booked what I thought was a 4 start hotel. Really disappointed and wishing I had spent half the amount I paid.
Amy, 1-night trip

6/10 Good

Benoit, 2-night trip

6/10 Good

Chambre spacieuse et propre....un bémol pas de clim mais ventilateur au plafond...dommage car il fesait tres chaud...
vandeweghe, 1-night trip

8/10 Very good

4 sterrenhotel is iets te hoog beoordeeld....
Gastvrij ontvangen. Kreeg een half uur voor ontvangst aanwijzingen via app. Met codes werden we naar binnen begeleid. De kamerRuimte vonden we heerlijk met hoge plafonds. Er draaide 1 plafondventilator, Extra ventilatoren zouden voor meer comfort zorgen, want het was binnen net zo warm als buiten, 32°C... We kwamen met 4 volwassen en moesten helaas 1 grote handdoek 1gastendoek en 1 middelgrote handdoek delen.... Ze waren waarschijnlijk vergeten om de kamer van schoone linnengoed en handdoeken te voorzien en vier koffiecups te voorzien.... Nu zijn we niet de lastigste gasten om te delen van elkaar.... Al met al een prima plek om 1 nacht door te brengen.
Saskia, 1-night trip

10/10 Exceptional

1 natt i Genova
Fint opphold, hyggelig betjening, veldig sjarmerende rom. Sentral beliggenhet. Svært fornøyd.
Bjørn-Vidar, 1-night trip

2/10 Poor

Amol, 5-night trip

6/10 Good

Das Zimmer war ausreichend für uns 4 (2 Erwachsene & 2 Kinder) das einzige was gestört hat war die Lautstärke. Trotzdem würde. Wir es wieder buchen, da sehr zentral! Parkmöglichkeiten leider katastrophal (was nichts mit dem Hotel an sich zu tun hat, sollte man aber berücksichtigen falls man mit Auto anreist)
Zoi, 2-night trip

2/10 Poor

All'arrivo la camera non c'era e il servizio di check in è inesistente. Una situazione vergognosa e surreale
Claudio, 1-night trip

6/10 Good

Renate, 3-night trip

10/10 Exceptional

angele, 1-night trip

6/10 Good

Cosas que no se entienden para un cuatro estrellas
La ubicación lo mejor y la habitación correcta pero no encuentro de recibo que no haya recepción y para hacer la entrada sea un drama intentando contactar. Recomiendo haberlo hecho con antelación y no pensar que te encontrarás alguien esperando en recepción porqué no será así y te parecerá que te quedas sin alojamiento a última hora. Finalmente pudimos entrar y la señora muy amable todo sea dicho.
Pau, 1-night trip

10/10 Exceptional

1-night trip

2/10 Poor

Maria, 1-night trip

10/10 Exceptional

Really interesting property.
Really interesting place. Very large room tall ceilings with a fan. My room had two beds but I was a single booking. The place is hard to find not a hotel more like airbnb rental. Lady incharge of check-in knew zero English but the process was simple enough as was check out. Very good value for money but I was in early summer season.
Byron, 1-night trip

8/10 Very good

Die Lage ist hervorragend. Sehr zentral direkt an der Piazza de Lorenzo
Karin, 4-night trip

4/10 Fair

Le personnel est très professionnel - bravo et merci à Madame Louba. L'établissement est très bien situé.
Michel, 3-night trip

10/10 Exceptional

Leif Olof, 1-night trip

8/10 Very good

Visiting historic centre of Genoa
4 day visit to Genoa and surrounding area. The Palazzo Cicala is situated a 5 minute walk from San Giorgio metro. Access to apartment complex by door code at street entrance. I stayed two nights in basic apartment € 75 and two nights in superior apartment € 111. Both rooms spacious, small fridge, coffee machine. Room windows face out onto small square. Beds comfortable. I thought it was reasonable value for money given the excellent location.
Chris, 2-night trip

4/10 Fair

3-night trip

2/10 Poor

This hotel is a joke.
There was nobody there when we arrived. They had not sent us the key less entry code and I had to call back to the USA for it. The rooms had missing lights/non working lights. The bathrooms were a joke and dirty. There was no staff to talk too and I was over charged for an extra room that I never booked for.
1-night trip

4/10 Fair

Un attrape-nigaud !
C’est un attrape-nigaud !!! Soit disant un 4 etoiles dans un Palazzo. Mais personne pour nous accueillir, nous avons eu le code d’entrée par message, nous sommes restés 10 mn à essayer d’ouvrir la porte, et heureusement quelqu’un est arrivé....une sorte de jeu de piste pour arriver à notre chambre. Serviettes trouées, salle de bains minuscule et peu pratique. Une impression de palais de la belle au bois dormant, où nous avons croisé une femme de ménage le dernier jour. Certainement le 4 étoiles qui emploie le moins de personnel !
Josette, 2-night trip