Port Village Shopping Centre - 4 min walk - 0.4 km
Crystalbrook Superyacht Marina - 6 min walk - 0.6 km
Four Mile Beach - 10 min walk - 0.9 km
Getting around
Cairns, QLD (CNS-Cairns Intl.) - 65 min drive
Airport shuttle (surcharge)
Restaurants
Tin Shed - 4 min walk
Wicked Ice Creams - 5 min walk
Paddy's Port Douglas - 5 min walk
N17 Burger Co - 4 min walk
Rattle N Hum - 4 min walk
About this property
Mantra Heritage
Mantra Heritage is a great choice for a stay in Port Douglas. You can take a morning swim in at the outdoor pool, and the Hot tub makes for a relaxing end to the day.
Languages
English
At a glance
Hotel size
39 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 4:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Barbecue grills
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
An outdoor pool
Hot tub
Accessibility
Lift
Room amenities
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Cot/infant bed (surcharge)
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
More
Weekly housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Deposit: AUD 200.00
Optional extras
Airport shuttle service is offered for an extra charge of AUD 45 per person (one-way)
Renovations and closures
The property will be renovating from 23 October 2024 to 11 December 2024 (completion date subject to change). The following areas are affected:
Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.
Children & extra beds
Cots/infant beds are available for AUD 10.0 per night
Rollaway beds are available for AUD 43.0 per night
Airport shuttle for children between the ages of 2 and 11 costs AUD 22.95 (one-way)
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Mantra Heritage
Mantra Heritage Hotel
Mantra Heritage Hotel Port Douglas
Mantra Heritage Port Douglas
Mantra Heritage Port Douglas Hotel Port Douglas
Port Douglas Mantra Heritage
Mantra Heritage Hotel
Mantra Heritage Port Douglas
Mantra Heritage Hotel Port Douglas
Frequently asked questions
Does Mantra Heritage offer free cancellation for a full refund?
Yes, Mantra Heritage does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mantra Heritage?
Yes, there's an outdoor pool.
Are pets allowed at Mantra Heritage?
Sorry, pets aren't allowed.
Is parking offered on site at Mantra Heritage?
Yes, there's free self parking.
Is an airport shuttle service offered by Mantra Heritage?
Yes, an airport shuttle is available. The charge is AUD 45 per person one-way.
What are the check-in and check-out times at Mantra Heritage?
Check-in start time: 2:00 PM; check-in end time: 4:00 PM. Check-out time is 10 AM. Contactless check-out is available.
What is there to do at Mantra Heritage and nearby?
Mantra Heritage has an outdoor pool and 1 hot tub, as well as a garden.
Does Mantra Heritage have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Mantra Heritage like?
Mantra Heritage is in the heart of Port Douglas, a short 3-minute walk from Macrossan Street and 4 minutes' walk from Sugar Wharf.
Mantra Heritage Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
4 October 2024
Mantra Heritage is perfectly located at touching or walking distance to all the action, being right on Macrossan Street. The staff (especially Eddie and Paula) were really helpful with inquiries and booking for other attractions. We'd definitely return. 😎
Julie
Julie, 4-night trip
Verified Hotels.com guest review
8/10 Very good
5 August 2024
Loved how central the property was to everything especially dining and shopping. Everything was within easy walking distance so we didn't need a car.
The room was very well appointed. We loved having the spa as well.
GARRY
GARRY, 7-night romance trip
Verified Wotif guest review
10/10 Exceptional
31 July 2024
Perfectly located right next to shops/restaurants. We would definitely choose Heritage again.
Russell
Russell, 6-night romance trip
Verified Lastminute guest review
10/10 Exceptional
29 July 2024
Mary Joy
Mary Joy, 1-night trip
Verified Expedia guest review
6/10 Good
23 July 2024
You get what you pay for, basic in a great local.
Great location in the heart of Port Douglas’s shops. Restaurants and bars.
However the facilities are sadly dated and a full renovation is needed, the pools were tragic.
You get what you pay for!
peter
peter, 3-night trip
Verified Hotels.com guest review
6/10 Good
14 July 2024
Some rooms are very tired. Our power went out and we had to move rooms. Luckily it was an upgrade to a much better room. The Manager was great to deal with.
Martina Patricia
Martina Patricia, 7-night family trip
Verified Wotif guest review
10/10 Exceptional
11 July 2024
Laura
Laura, 1-night trip
Verified Wotif guest review
10/10 Exceptional
4 June 2024
A lovely property, very happy with our time at Mantra. Close to everything, clean, and amenities/ pool were wonderful.
Kamilla
Kamilla, 1-night romance trip
Verified Wotif guest review
8/10 Very good
11 May 2024
・Tea stains on the dishes were noticeable. It would be best to bleach them.
・After dinner, when I went to bed, it was a little chilly so I asked for a blanket, but I was told that the service had ended and they couldn't give one to us.
・The room smelled moldy
・There were food crumbs on the dining chairs that looked like they had been there for a while.
YURI
YURI, 1-night family trip
Verified Wotif guest review
6/10 Good
28 April 2024
The bathroom was mouldy, the room smelt like mould. The lights flickered (bathroom and bedsides) no one at reception, hard to find the room!! The people we travelled with had better rooms 😭
Syrie
Syrie, 1-night romance trip
Verified Wotif guest review
8/10 Very good
5 April 2024
lovely pool for an evening dip, a bit noisy with kids during the day. Loved our private deck and access
Michael
Michael, 4-night trip
Verified Wotif guest review
8/10 Very good
1 April 2024
Great location
Joanne
Joanne, 3-night trip
Verified Expedia guest review
10/10 Exceptional
28 January 2024
Peter
Peter, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 January 2024
Great place to stay
Mary-Anne
Mary-Anne, 8-night romance trip
Verified Expedia guest review
8/10 Very good
22 January 2024
Kylie
Kylie, 1-night trip
Verified Wotif guest review
2/10 Poor
9 January 2024
Kylie
Kylie, 1-night trip
Verified Wotif guest review
10/10 Exceptional
13 December 2023
helen
helen, 1-night trip
Verified Orbitz guest review
6/10 Good
21 November 2023
Excellent location for bars/restaurants. Useless lift does not give access to all floors, rooms at back of property are very noisy. Lorikeets will wake you all night and then freezer truck sits outside rear for an hour from about 5:45am, oh! and the only day we could lay in they had maintenance going on in room next door . Great if you dont like to sleep.
Paul
Paul, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 November 2023
Excellent location and beautiful pool
Mark William
Mark William, 3-night family trip
Verified Wotif guest review
8/10 Very good
23 October 2023
Great service from the staff. Rooms were clean. The property is very relaxing and a great spot to stay.
Matthew
Matthew, 3-night romance trip
Verified Expedia guest review
8/10 Very good
3 October 2023
Nice and close to everything
Matthew
Matthew, 4-night family trip
Verified Wotif guest review
10/10 Exceptional
21 September 2023
david
david, 1-night trip
Verified Hotels.com guest review
4/10 Fair
13 September 2023
Hazardous
Definitely not worth the premium price. We paid for a private swim up suite and found a small, dirty, unappealing pool which was completely overlooked from the back of a small shopping centre. The suites are in a seperate part from the hotel, attached to the shopping centre. Access was from a dank basement shared with store cupboards and shopping centre toilets.
Other issues included mould (all over the bathroom) an useable kitchen with sticky surfaces and to get into the shower, you need to step over a knee high wall in the bathroom. Certainly not suitable if you're not agile. I'm tall and fairly flexible and have bruises and cuts on my knees from it.
The entire hotel is also a maze of stairs, so wouldn't recommend if you have lots of luggage!
Katie
Katie, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 September 2023
Loved the position and unit , big verandah area and swim out