Florence (ZMS-Santa Maria Novella Train Station) - 6 min walk
Porta al Prato Station - 13 min walk
Unità Tram Stop - 4 min walk
Alamanni - Stazione Santa Maria Novella Tram Stop - 4 min walk
Valfonda - Stazione Santa Maria Novella Tram Stop - 6 min walk
Restaurants
Vyta - 5 min walk
Shake Cafe - 3 min walk
Osteria dei Centopoveri - 1 min walk
Fiddler's Elbow - 2 min walk
Joshua Tree Pub - 2 min walk
About this property
Hotel Palazzo dal Borgo
When you stay at Hotel Palazzo dal Borgo, you'll be in a fantastic location, only a five-minute walk from Historic Centre of Florence and Piazza di Santa Maria Novella. Also, Pitti Palace and Cathedral of Santa Maria del Fiore are within a short 10-minute walk. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Unità Tram Stop is 4 minutes and Alamanni - Stazione Santa Maria Novella Tram Stop is 4 minutes.
Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets stay for free
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site valet parking (EUR 30 per day)
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Bar/lounge
Room service (limited hours)
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Built in 1480
Safe-deposit box at front desk
Library
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Low-height worktop and sink
Grab bar near toilet
Room amenities
Be entertained
24-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Slippers
Sleep well
Blackout curtains
Soundproofed rooms
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Free newspapers
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Valet parking costs EUR 30 per day
Policies
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Hotel Palazzo dal Borgo
Hotel Palazzo dal Borgo Florence
Palazzo dal Borgo
Palazzo dal Borgo Florence
Aprile Hotel Florence
Hotel Palazzo dal Borgo Hotel
Hotel Palazzo dal Borgo Florence
Hotel Palazzo dal Borgo Hotel Florence
Frequently asked questions
Does Hotel Palazzo dal Borgo offer free cancellation for a full refund?
Yes, Hotel Palazzo dal Borgo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Palazzo dal Borgo?
Yes, pets stay free. Food and water bowls are available.
Is parking offered on site at Hotel Palazzo dal Borgo?
Yes. Valet parking costs EUR 30 per day. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Palazzo dal Borgo?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in is available.
What's the area around Hotel Palazzo dal Borgo like?
Hotel Palazzo dal Borgo is in Santa Maria Novella, a short 4-minute walk from Unità Tram Stop and 7 minutes' walk from Pitti Palace.
Hotel Palazzo dal Borgo Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very good
25 September 2024
Great staff, friendly and helpful. Great suite, spacious, high ceilings, aged furniture set it off well. Great breakfast. Just in our case a couple of minus points. The bed slopes to the centre from both sides which made for some uncomfortable moments and the shower over the bath was too low that even my wife had to duck under, and placed badly so just couldn’t shower easily. Shame as we loved the hotel itself, the staff and location.
PHILIP
PHILIP, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 September 2024
Great
glenda
glenda, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
9 September 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 September 2024
Love
Great location and friendly service. The hotel was beautiful and the room was great.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 August 2024
Brilliant staff.Suberb breakfast. Good range of toiletries. Easy for train station.Florence,Firenze beautiful city.
Verified traveller
1-night family trip
Verified Expedia guest review
8/10 Very good
19 August 2024
Javier F
Javier F, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 August 2024
Italia 2024
Stayed one night- liked the location.
A bit difficult to enter and navigate with suitcases but over all a comfortable stay.
Angela
Angela, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 August 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 July 2024
Convenient, central location, comfortable, clean, great air conditioning, delicious breakfast in outdoor garden area, very comfortable beds, large rooms with high ceilings, plenty of room for family of 4. We would definitely recommend and return.
Jordan
Jordan, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 July 2024
Michele
Michele, 2-night trip
Verified Expedia guest review
8/10 Very good
12 June 2024
Alena
Alena, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 June 2024
A gem in Florence!
Reception staff very helpful and welcoming. Best breakfast of our stay … enjoyed it sitting in the garden under an orange tree. Comfortable room and great location for main sites and train station.
Peter
Peter, 2-night trip
Verified Hotels.com guest review
8/10 Very good
28 May 2024
My hotel room was old and outdated, however, the hotel was conveniently located to all the sites. Totally fine as a place to lay your head for a night.
Jacob
Jacob, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 May 2024
Peggy
Peggy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 April 2024
This is the best hotel I have ever been in.
The staff are friendly and helpful.
That breakfast is amazing.
And the hotel is beautiful.
Best is it being in a central location, close to all the sites, restaurants, shops, and main train station and tram line.
William
William, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 March 2024
Fabulous place to stay in Florence. Every staff member we interacted with went above and beyond, from the breakfast attendants to the front desk. Good selection of food, meats & cheeses, cereals, some random other things and lots of pastries. Lovely glass enclosed dining area, the courtyard would be a great place to eat with better weather. Location is great, none of the must see sites are more than a 15/20 minute stroll. Train station and car rental facilities are a 5 minute walk. It was a rainy week for us and there was always plenty of umbrellas for guests to use.
Jeffrey
Verified Travelocity guest review
8/10 Very good
27 February 2024
The bed mattress was not very good and the room very tiny. Good service from all the staff VIP attention. Beautiful building
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 January 2024
Excellent location, helpful staff and great breakfast. Even got us a reservation at a great restaurant late on a busy Friday night!
Ben
Ben, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 January 2024
Everything was wonderful. Thank you Joyce for looking after us. Highly recommend this property.
Andree
Andree, 2-night trip
Verified Expedia guest review
8/10 Very good
28 October 2023
Friendly and attentive service. Rooms that face the street are quite noisy.
Shawn E
Shawn E, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
14 October 2023
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 August 2023
Devik
Devik, 3-night trip
Verified Expedia guest review
10/10 Exceptional
9 August 2023
The service was great from the moment we arrived. Staff is very friendly, we had the pleasure of dealing with Joyce and Layla they were very helpful and kind to help us out.