Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel
No-frills St. Charles hotel with indoor pool
- Free self-serve breakfast, free WiFi, and free parking
- All (62)
- Interior (2)
- Fitness/Leisure (3)
- Bar/Dining (1)
- Exterior (2)
- Rooms (44)
- Other (10)
Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel
Pool
Pool
Room, 2 Queen Beds, Accessible, Non Smoking (Hearing) - Bathroom
Suite, 1 King Bed, Accessible, Non Smoking (HEARING) - Bathroom
Exterior
Exterior
Breakfast meal
Breakfast meal
Coffee Service
Lobby
Fitness Facility
Breakfast meal
Breakfast meal
Breakfast meal
Breakfast meal
Breakfast meal
Standard Room - Guest Room
Room, 2 Queen Beds, Non Smoking - Guest Room
Suite, 1 King Bed, Accessible, Non Smoking (HEARING) - Guest Room
Standard Room - Guest Room
Room, 2 Queen Beds, Accessible, Non Smoking (Hearing) - Guest Room
Suite, 1 King Bed, Non Smoking - Guest Room
Guest Room
Guest Room
Deluxe Double Room, 2 Queen Beds - Guest Room
Room, 2 Queen Beds, Non Smoking - Guest Room
Suite, 1 King Bed, Accessible, Non Smoking (HEARING) - Guest Room
Standard Room - Guest Room
Room, 2 Queen Beds, Accessible, Non Smoking (Mobility) - Guest Room
Suite, 2 Queen Beds, Non Smoking - Guest Room
Standard Room - Guest Room
Deluxe Single Room, 1 King Bed - Guest Room View
Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility) - Guest Room
Deluxe Double Room, 2 Queen Beds - Guest Room View
Standard Room - Guest Room
Standard Room - Guest Room
Suite, 2 Queen Beds, Non Smoking - Guest Room
Standard Room - Guest Room
Business Center
Standard Room - Guest Room
Suite, 2 Queen Beds, Non Smoking - Guest Room
Suite, 1 King Bed, Non Smoking - Guest Room
Standard Room - Guest Room
Guest Room
Suite, 2 Queen Beds, Non Smoking - Guest Room
Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility) - Guest Room
Room, 2 Queen Beds, Accessible, Non Smoking (Hearing) - Guest Room
Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility) - Guest Room
Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility) - Guest Room
Suite, 1 King Bed, Accessible, Non Smoking (HEARING) - Guest Room
Room, 2 Queen Beds, Accessible, Non Smoking (Hearing) - Guest Room
Guest Room
Standard Room - Guest Room
Standard Room - Guest Room
Standard Room - Guest Room
Deluxe Double Room, 2 Queen Beds - Guest Room View
Standard Room - In-Room Amenity
Suite, 2 Queen Beds, Non Smoking - Guest Room
Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel
Room, 2 Queen Beds, Accessible, Non Smoking (Hearing) - Guest Room
Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel
[1/62]
Elevator did not work for half the stay. It took literally 4-5 minutes to get hot water…
Amazing! My kids loved the pool and it was super clean. With very friendly staff
Hotels.com™ Rewards
Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel
from S$111- Standard Room
- Room, 1 King Bed, Non Smoking (Leisure)
- Room, 2 Queen Beds, Non Smoking
- Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)
- Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)
- Suite, 1 King Bed, Accessible, Non Smoking (HEARING)
- Suite, 1 King Bed, Accessible, Non Smoking (Hearing, Transfer Shower)
- Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility)
- Suite, 2 Queen Beds, Non Smoking
- Suite, 1 King Bed, Non Smoking
At a glance
Key facts
Hotel size
- This hotel has 83 rooms
- This hotel is arranged over 3 floors
Arriving/leaving
- Check-in time 3 PM-midnight
- Check-out time is 11 AM
- Express check-out
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21
Travelling with others
Pets
- Pets not allowed (service animals welcome)
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transport
Parking
- Free onsite self parking
Payment types at the property
Other information
- Smoke-free property
FAQs for Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel
Does Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel offer free cancellation for a full refund? Yes, Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and gives staff personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel? Yes, there's free self parking. Is there a pool at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel? Yes, there's an indoor pool. Are pets allowed at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel? Sorry, pets aren't allowed, but service animals are welcome. What are the check-in and check-out times at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel? You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available. Are there restaurants at or near Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel? Yes. Nearby restaurants include Vino Thai (7-min walk), Portillo's (10-min walk), and The Office (2.5 mi). Is there an onsite casino at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel? No, this hotel doesn't have a casino, but Grand Victoria Casino (20-min drive) and Hollywood Casino Aurora (27-min drive) are both nearby. What is there to do at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel and nearby? Have fun with nearby winter activities like cross-country skiing, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.
Recent reviews
Very good 8.4 From 148 reviews
Exceptional
Super friendly staff and very clean rooms. We used the pool area and enjoyed our rooms. The breakfast was nice and delish, they did great accommodations for covid19. Our beds were comfy and the rooms are very nicely upgraded with modernized furniture. I highly recommend for any stays.
us1 night family trip
Good
The hotel is nice, up to date, clean, nice staff My biggest issues were the heating in the room was non existent. The thermostat on the wall did nothing when turning the heat up. I had a 1 year old baby and was worried that she was too cold all night. It was freezing outside and very cold in our room Also there are no curtains, just a shade that is about 6 inches in front of the window. So from the side all the lighting from the parking lot and business signs shined in
Alex, us1 night family trip
Exceptional
11-20-20 stay - excellent
Alan, us1 night family trip
Very good
Very friendly front desk employee got us checked in quickly. Rooms were nice the floors are very poorly insulated and cheaply constructed. You will hear every foot step from the people above you if you not top floor.
us1 night family trip
Very good
Needed some TLC
The room was clean but needed a little TLC. The window covers had a hole and the faucet seemed to leak. I didn't think the bed was very comfortable.
us1 night family trip
Good
Hotel was in a good location and it had very friendly staff. Room was clean, but the bed was awful and AC was putting out some bad musty odor so we could not use it.
us1 night romance trip
Good
I was in room 111. Someone above me was walking around till 1 am and the floor squeaked terribly.
us1 night business trip
Exceptional
Everything was new and fresh. Safe practices were in place and followed.
Dave, us1 night romance trip
Exceptional
The best hotel in St. Charles
This is probably the best hotel in St. Charles. The staff was wonderful and it eas very clean. Due to Covid 19, there was no hot breakfast or indoor pool use but that isnt their fault. I will stay there again while visiting family. Very convenient
Cynthia, us4 night family trip
Exceptional
I have stayed at this location a few times now and I love every part of it. The staff is amazing and everyone is super helpful
Jak, us1 night trip
