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Holiday Inn Express & Suites Chicago West - St Charles by IHG

2.5 star property
St. Charles hotel with indoor pool and 24-hour fitness

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Photo gallery for Holiday Inn Express & Suites Chicago West - St Charles by IHG

Exterior
Indoor pool
1 bedroom, premium bedding, in-room safe, desk
1 bedroom, premium bedding, in-room safe, desk
Exterior
Experience modern comfort at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel. Start your day with self-serve breakfast, stay active in the 24-hour gym or unwind in the indoor pool. With helpful staff and free newspapers to catch up on current events, guests have praised this hotel's attentive service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness centre
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Free cots/infant beds
  • Microwave
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is S$172
includes taxes & fees
13 Jul - 14 Jul

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Separate bedroom
Sofa bed - king
  • 66 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Separate bedroom
Sofa bed - double
Premium bedding
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Separate bedroom
Sofa bed - double
Premium bedding
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Separate bedroom
Sofa bed - king
Premium bedding
  • 33 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Communications)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(30 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

Lobby

Quality Inn and Suites St Charles - West Chicago

  • Pool
  • Pet-friendly
  • Free parking
  • Free WiFi
8.2 out of 10, Very good, 1,000 reviews
The price is S$109
includes taxes & fees
3 Aug - 4 Aug
Quality Inn and Suites St Charles - West Chicago
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About the area

Map
155 38th Ave, St. Charles, IL, 60174

What's nearby

  • Charlestowne Mall - 3 min walk - 0.3 km
  • Dupage Expo Center - 16 min walk - 1.4 km
  • Arcada Theater - 6 min drive - 4.6 km
  • Kane County Fairgrounds - 10 min drive - 8.1 km
  • Geneva Commons - 10 min drive - 8.8 km

Getting around

  • Chicago, IL (DPA-Dupage) - 6 min drive
  • Chicago O'Hare International Airport (ORD) - 51 min drive
  • Chicago, IL (PWK-Chicago Executive) - 55 min drive
  • Chicago Midway Airport (MDW) - 70 min drive
  • Geneva Station - 14 min drive
  • Elgin National Street Station - 16 min drive
  • West Chicago Station - 16 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Portillo's - ‬10 min walk
  • ‪Panera Bread - ‬12 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Culver's - ‬2 min drive

About this property

Holiday Inn Express & Suites Chicago West - St Charles by IHG

Enjoy your visit to St. Charles with a stay at Holiday Inn Express & Suites Chicago West - St Charles by IHG. For a workout, you can visit the 24-hour fitness centre, or go for a morning swim at the indoor pool. Fellow travellers love the helpful staff.

Languages

English, Hindi, Spanish, Urdu

At a glance

DONE

Hotel size

    • 83 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking

Property amenities

Food and drink

  • Free self-service breakfast on weekend mornings 7:00 AM–10:00 AM
  • Coffee/tea in a common area

What to do

  • Golfing nearby
  • Cross-country skiing nearby

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An indoor pool
  • At least 10% of profits reinvested in community and sustainability
  • No plastic drinking straws

Accessibility

  • Braille/raised signage
  • Lift
  • Assistive listening devices available

Room amenities

Be entertained

  • 37-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • A damage deposit of USD 100 will be collected before check-in

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Saint Charles Inn
Holiday Inn Express Chicago West St Charles Hotel
Holiday Inn Express Chicago West St Hotel
Holiday Inn Express Chicago West St Charles
Holiday Inn Express Chicago West St
Holiday Inn Express Suites Chicago West St Charles
Holiday Inn Express Suites Chicago West St Charles by IHG
Holiday Inn Express Suites Chicago West St Charles an IHG Hotel

Frequently asked questions

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Express & Suites Chicago West - St Charles by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

No, this hotel doesn't have a casino, but Grand Victoria Casino (15-min drive) and Hollywood Casino Aurora (21-min drive) are both nearby.

What is there to do at Holiday Inn Express & Suites Chicago West - St Charles by IHG and nearby?

Have fun with nearby winter activities such as cross-country skiing, and in warmer months, enjoy a round of golf at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness centre.

What's the area around Holiday Inn Express & Suites Chicago West - St Charles by IHG like?

Holiday Inn Express & Suites Chicago West - St Charles by IHG is a short 6-minute walk from Charlestowne Mall and 18 minutes' walk from Dupage Expo Center.

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Holiday Inn Express & Suites Chicago West - St Charles by IHG Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Children
Shower
Desk
Lobby
Store

What guests liked

  • Breakfast offered a great selection with many options and was a highlight of the stay. (21 reviews)
  • Friendly staff provided great recommendations for restaurants and dining area had nice breakfast selections. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

When they came to clean our room they only picked up our used towels & emptied the garbage. They forgot to leave us any clean towels. Nothing was wiped down , vaccumed, or sheets changed in 4 days. Needless to say that Housekeeper is no longer at this hotel. Great breakfast, I would probably book here again.
Bobby, 4-night trip

10/10 Exceptional

Overall a great stay!
Elaine, 1-night trip

10/10 Exceptional

Perfect

Great Staff…. Very friendly check in employee..
Shawn, 1-night trip

10/10 Exceptional

Excellent place
Oswaldo, 1-night trip

10/10 Exceptional

This is our favorite hotel in st charles! We stay MULTIPLE times every year! The staff is so wonderful. We love Eileen! :) Rooms are always clean and cozy! Wahlburgers is short drive - perfection!
Shelly, 1-night trip

10/10 Exceptional

Very relaxing

We had a very nice stay. My 8 year old left her snuggly & pillow in the room after we checked out and the hotel staff made mailed the items to our house so we didn’t have to drive 3hrs back. They also accommodated my elder parents and gave them a room that was very close to the entrance & breakfast area. They even helped my parents get their breakfast to the table. Thank you for the wonderful relaxing stay!!!
Agena, 2-night trip

10/10 Exceptional

Would definitely stay again
Tiffany, 1-night trip

10/10 Exceptional

Great staff
Ann, 2-night trip

10/10 Exceptional

Very nice and clean. Excellent breakfast.
Casey, 1-night trip

10/10 Exceptional

Excellnt
Derrick, 5-night trip

10/10 Exceptional

Great stay in St Charles.
Ronald, 2-night trip

10/10 Exceptional

Excellent in customer services, great and very clean, smell goods. Clean rooms, bathroom very clean and big
sirih, 1-night trip

10/10 Exceptional

Super helpful staff and centrally located :)
Christa, 3-night trip

10/10 Exceptional

Stayed for local event - staff was super friendly and helpful, easy check in, comfortable room, and terrific free breakfast! Great value, very happy with stay.
Jean, 1-night trip

8/10 Very good

The shower could’ve been cleaner- there was hair on the shower walls before I even took one myself.
Bonnie, 1-night trip

10/10 Exceptional

Excellent Hotel Especially Give the Great Price

Excellent location, excellent room condition, excellent cleanliness of entire hotel. Great Price, Great Choice.
Thomas, 2-night trip

10/10 Exceptional

Great stay nice folks
Chendraca, 3-night trip

10/10 Exceptional

Friendly staff, comfortable, particularly awesome if your car happens to break down on North Ave and you need a place to sleep
Timothy, 1-night trip

10/10 Exceptional

Very nice motel. Clean, quiet and the beds were very comfortable. Lots of shopping near by.
Jon, 1-night trip

10/10 Exceptional

Staff were nice and friendly I liked how they have the bagels in plastics bags. It makes it move personal
James, 3-night trip

8/10 Very good

We enjoyed our stay. The check in and out were wonderful. Nice front desk staff. Good breakfast. Only concerns were water pressure for the shower and terrible plastic forks and knives for breakfast.
Barbara, 1-night trip

10/10 Exceptional

Very nice staff
Kaylamarie, 2-night trip

10/10 Exceptional

Great experience. Clean rooms. Friendly staff
Chad, 2-night trip

8/10 Very good

Easy to get to stores
Heather, 2-night trip

10/10 Exceptional

Great hotel, staff & rooms
Krishna, 2-night trip