If you like stress during travel, particularly during checkin, this is the hotel for you. It’s new, clean, has a great bar. BUT LIVE STAFF CAN BE HARD TO FIND.
i) Checkin is a dumpster fire. No people. Machine is very tall (don’t come in a wheelchair). You must type a lot of information on a bad touchscreen before you make your own key. There was always (3 x) a long time of angry people waiting to use the machine during checkin = stress. I had 3 consecutive bookings. The hotel linked the room, but not the checkin and I had to check in 3 x. The third time – late on day before departure – the key didn’t work, there was “No reservation in my name” and I had a ½ hour phone call to sort it out. Good that I had a European phone. It was really unpleasant.
ii) Glass in the room. You can have one from the bar, but you have to ask – or drink directly from the faucet
iii) They have laundry facilities – as they noted in an email, there are 2. Except when I arrived, I was told only one was working and it was booked, so tough luck. Please just provide a link to how the system works.