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CitizenM Geneva

4.0 star property
4-star hotel with restaurant, near Rue du Rhône

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CitizenM Geneva

Photo gallery for CitizenM Geneva

Building design
Premium bedding, pillow-top beds, in-room safe, desk
Daily buffet breakfast (CHF 24.95 per person)
Check-in/check-out kiosk
Cleanliness standards

Overview of CitizenM Geneva

9.0

Superb

Property highlights

  • Free WiFi
  • Restaurant
  • Bar
  • Air conditioning
  • 24/7 front desk
  • Non-smoking
Map
31-33 Rue de la Rotisserie, Geneva, 1204
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Communal living room
  • Front desk safe
  • Water dispenser
  • Luggage storage
  • TV in a common area
Feel at home
  • Children stay free
  • Fridge
  • Premium TV channels
  • Blackout curtains
  • Lift
  • In-room climate control (air conditioning)

Room options

View all photos for King Room - Lake View

Premium bedding, pillow-top beds, in-room safe, desk

King Room - Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Premium bedding, pillow-top beds, in-room safe, desk

King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In Geneva City Centre
  • Jet d'Eau Fountain - 3 min drive
  • Centre International de Conferences Geneve - 5 min drive
  • United Nations European Headquarters - 6 min drive
  • Palexpo - 9 min drive
  • CERN - 11 min drive
  • Haut-Jura Regional Nature Park - 77 min drive

Getting around

  • Geneva International Airport (GVA) - 19 min drive
  • Geneva Station - 14 min walk
  • Geneva (ZHT-Geneva Railway Station) - 14 min walk
  • Geneve Eaux Vives Station - 21 min walk
  • Molard Tram Stop - 2 min walk
  • Bel-Air Tram Stop - 5 min walk
  • Rive Tram Stop - 7 min walk

Restaurants

  • Pizzeria Molino Molard - 3 min walk
  • Café du Centre - 4 min walk
  • Les Aviateurs - 4 min walk
  • Läderach - 2 min walk
  • Martel Croix D'or - 3 min walk

About this property

CitizenM Geneva

A great choice for a stay in Geneva, CitizenM Geneva is only 4.1 mi (6.6 km) from the airport. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Fellow travellers love the location. Public transportation is only a short walk: Molard Tram Stop is steps away and Bel-Air Tram Stop is 5 minutes.

Languages

English

Cleaning and safety practices

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
This information is provided by our partners.

At a glance

Hotel size

  • 144 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
  • Guests are recommended to download the property's citizenM mobile app before check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • Co-working spaces

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2020
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only

Accessibility

  • Lift
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held shower heads
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Low-height desk
  • Low-height bed
  • Lever door handles
  • Wheelchair-width doorways
  • Step-free path to entrance

Room amenities

Be entertained

  • IPad
  • IPod docking station
  • 43-cm LED TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM – On-site restaurant. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM – On-site bar. Open 24 hours. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: CHF 3.75 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 24.95 per person
  • Late checkout can be arranged for an extra charge of CHF 24

Hygiene & cleanliness

This property advises that guest safety measures are currently in place.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
On-site parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses wind and solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards and debit cards. Cash is not accepted.
No visitors or unregistered guests are allowed at the property after 11:30 PM.

Also known as

CitizenM Geneva Hotel
CitizenM Geneva Geneva
CitizenM Geneva Hotel Geneva

Frequently asked questions

Does CitizenM Geneva offer free cancellation for a full refund?
Yes, CitizenM Geneva does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at CitizenM Geneva?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at CitizenM Geneva?
Sorry, there's no on-site parking at CitizenM Geneva.
What are the check-in and check-out times at CitizenM Geneva?
You can check in from 2:00 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge of CHF 24. Express check-in and contactless social distancing and check-out are available.
Is there an on-site casino at CitizenM Geneva?
No, this hotel doesn't have a casino, but Casino d'Annemasse (10-min drive) and Domaine de Divonne Casino (20-min drive) are both nearby.
What is there to do at CitizenM Geneva and nearby?
Recommended spots to visit include Rue du Rhône (4-min walk) and Saint-Pierre Cathedral (6-min walk), along with Flower Clock (7-min walk) and University of Geneva (9-min walk).
Are there restaurants at or near CitizenM Geneva?
Yes, there's an on-site restaurant, canteenM.
What's the area around CitizenM Geneva like?
CitizenM Geneva is in Geneva City Centre, a short 2-minute walk from Molard Tram Stop and 4 minutes' walk from Rue du Rhône. Travellers say that the hotel is in a great location.

Reviews

9.0

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Will definitely book Citizen M
The location is pretty far from the train station. 13 minutes by taxi. It’s very near to Rue de Rhône which is the shopping area. The hotel itself is excellent. Even though the room is small I just love the mini IPad that controls everything from the lights to the curtains and blinds and the mood music and lighting. The school of life books in the room. I just love this hotel. And will definitely book Citizen M again.
Luisa, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Mansour, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brandon, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

1 night exploring Geneva for 2 days trip. Great location as a base.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Super location and great staff
Great location and fantastic staff - especially Rebecca who was so helpful and friendly. Unfortunately, I found the bed to be extremely uncomfortable. Wish I’d known that I had to climb over my partner to get in and out as he has a CPAP machine that had to be plugged in. And the mattress and my back didn’t like each other. Great if you’re still young and agile. Thought that it was a good price for the location.
Susan, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rush, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic hotel
Great staff, great location. Breakfast a tad pricey but it is Geneva
Debra, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Modern and beautiful hotel rooms. Nice service and great location.
Lixin, 3-night family trip
Verified Hotels.com guest review