Guests
All properties in Hoffman Estates, Illinois, United States of America

Holiday Inn Express & Suites Hoffman Estates, an IHG Hotel

Hotel with indoor pool, near NOW Arena

  • Free buffet breakfast, free WiFi, and free parking
From
S$117

Image gallery

  • Standard Room - Guest Room
  • Standard Room - Guest Room
  • Pool
  • Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) - Bathroom
  • Standard Room - Guest Room
Standard Room - Guest Room. Image 1 of 48.
1 / 48Standard Room - Guest Room
5235 PRAIRIE STONE PARKWAY, Hoffman Estates, 60192, IL, United States of America
9.2.Superb.
  • Very friendly staff, from front desk to breakfast attendant. Nice room, good size,…

    Dec 7, 2021

  • The hotel itself was fine, but their level of customer service from a corporate level…

    Nov 25, 2021

See all 133 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Easy parking
Dining options
Shopping

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool
  • The following facilities are closed on Sunday and Saturday:
    • Free WiFi
    • Free parking
    • Pool
    • Bathtub
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 121 guestrooms
    • Daily housekeeping
    • Indoor pool
    • 24-hour fitness center
    • 24-hour business center
    • 24-hour front desk

    For families

    • Connecting/adjoining rooms available
    • Private bathroom
    • Separate sitting area
    • Television
    • Daily housekeeping
    • Laundry facilities

    What’s around

    • NOW Arena - 6 min walk
    • Arboretum of South Barrington - 33 min walk
    • Santa's Village - 3.7 mi / 6 km
    • Schaumburg Medieval Times - 8.3 mi / 13.3 km
    • Harper College - 9.2 mi / 14.8 km
    • Schaumburg Convention Center - 10.1 mi / 16.2 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Room
    • Standard Room
    • Standard Room, 1 King Bed
    • Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)
    • Standard Room, 1 King Bed, Accessible (Hearing/Mobility, Accessible Tub)
    • Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)
    • Standard Room, 2 Queen Beds
    • Standard Room, 2 Queen Beds, Accessible (Hearing)
    • Suite, 2 Queen Beds, Accessible (Hearing)
    • Suite, 2 Queen Beds
    • Standard Room, 1 King Bed, Accessible (Hearing, Roll-In Shower)
    • Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

    What’s around

    Landmarks

    • NOW Arena - 6 min walk
    • Arboretum of South Barrington - 33 min walk
    • Santa's Village - 3.7 mi / 6 km
    • Schaumburg Medieval Times - 8.3 mi / 13.3 km
    • Harper College - 9.2 mi / 14.8 km
    • Schaumburg Convention Center - 10.1 mi / 16.2 km
    • LEGOLAND® Discovery Center - 11.4 mi / 18.4 km
    • Woodfield Mall - 11.8 mi / 19 km

    Getting around

    • Chicago O'Hare International Airport (ORD) - 26 min drive
    • Chicago, IL (DPA-Dupage) - 26 min drive
    • Chicago, IL (PWK-Chicago Executive) - 27 min drive
    • Elgin Station - 11 min drive
    • Barrington Station - 12 min drive
    • Elgin Big Timber Road Station - 13 min drive
    map
    See on map
    5235 PRAIRIE STONE PARKWAY, Hoffman Estates, 60192, IL, United States of America

    At a glance

    Hotel size

    • This hotel has 121 rooms
    • This hotel is arranged over 4 floors

    Arriving/leaving

    • Check-in time 3:00 PM-anytime
    • Check-out time is 11:00 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free buffet breakfast daily
    • Coffee/tea in a common area
    • Water dispenser

    Things to do

    • Indoor pool
    • 24-hour fitness facilities

    Working away

    • 24-hour business center
    • Business center
    • One meeting room
    • Computer station

    Services

    • 24-hour front desk
    • Laundry facilities

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 2020
    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible van parking
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible pool
    • Handrails in stairways
    • Braille signage
    • Lever door handles

    Languages Spoken

    • English

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains

    Things to enjoy

    • Separate sitting area

    Freshen up

    • Private bathroom
    • Bathtub or shower
    • Hair dryer

    Be entertained

    • 50-inch Smart TV
    • Netflix
    • Digital TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Free local calls

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Fees & policies

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Service animals exempt from fees

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pool access available from 8:00 AM to 10:00 PM

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

    Contactless check-out is available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a smoke detector on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    This property accepts credit cards and cash.

    Also known as

    • Holiday INN EXP Stes Hoffman Estates
    • Holiday Inn Express Suites Hoffman Estates
    • Holiday Inn Express & Suites Hoffman Estates, an IHG Hotel Hotel

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Holiday Inn Express & Suites Hoffman Estates, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Contactless check-out is available.
    • Yes. Nearby restaurants include The Saddle Room (4-min walk), Chicago Pizza Authority (4 mi), and IHOP (4.1 mi).
    • No, this hotel doesn't have a casino, but Grand Victoria Casino (12-min drive) is nearby.
    • Holiday Inn Express & Suites Hoffman Estates, an IHG Hotel has an indoor pool and a 24-hour fitness center.
    9.2.Superb.
    • 6.0.Good

      Clean but no cleaning

      Clean hotel. Unfortunately tried to get our room cleaned and they lost our request so no cleaning. Did not know they didn’t regularly clean the room during stay. Breakfast a bit bland, did not change during our stay. At least they had breakfast.

      James, 3 night family trip, Nov 17, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Clean ,friendly, & beautiful pool.

      Excellent from room , to breakfast, to the pool ! Very pleased !

      Susan, 2 night family trip, Nov 3, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      First of all me and my wife checked in late because of a concert we went too. The staff member granted us a late check out until 12:30pm the next day since we checked in late. The morning staff member Muhammad wakes us up saying they do not offer late check outs and we have to leave. This was a lie because as soon as we get downstairs he says oh we do not do late check outs this weekend but that was not what he said earlier or what was told to us the night before. This is very unprofessional and disrespectful. We have stayed in more upscale places than this and have always been given late check outs if we check in late. I definitely will never stay at this property again or any Holiday Inns. This is the thanks i get for serving my country. Just ridiculous.

      James W, 1 night romance trip, Oct 1, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Reunion weekend

      Everything was incredibly perfect. Check in easy and efficient, room and every inch of the hotel spotlessly clean. Even though the hotel seemed to be full on the weekend, super quiet. Breakfast was delicious every day. But by far the best experience of the stay was the hotel staff! Each and every single individual was polite, accomodating, professional, and uber friendly. This hotel deserves an "11". An absolute must stay if in the area...Thanks!

      David, 3 night trip with friends, Sep 30, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      I appreciated that great efforts were made to keep this property clean, bright, inviting. Plenty of breakfast seating options, with great work spaces. Very friendly staff. Bedding was fresh and clean and very comfortable.

      Julia, 2 night family trip, Sep 27, 2021

      Verified Travelocity guest review

    • 10.0.Exceptional

      Nice and quiet area. Very comfy bed.

      Jose, 1 night trip, Sep 25, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Nice experience, and the clientele this property gets is a lot better than many of the other surrounding hotels. More business oriented people. Much less ghetto, weed smoking, Elgin / Carpentersville types.

      Nicola, 7 night family trip, Sep 25, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Great new hotel, nice staff, clean rooms

      Santa, 2 night family trip, Sep 17, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Top Shelf

      Upon entry the first thing I noticed was the cleanliness. The place was pristine. Greeted by staff upon arrival, quick check-in, all questions answered. Staff extremely efficient and personable. Continuing to room everything was clearly marked and signed for easy navigation. Room was spotless and comfortable. Breakfast was just right and the food manager, Mark, went above and beyond to describe the available items and answer any questions. He cleared our table as we finished eating. My new go to Holiday Inn when in this area. Thanks to everyone who made our stay memorable.

      Michael, 8 night trip, Sep 15, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Pleasant Surprise

      We’ve never stayed at a Holiday Inn Express before and this visit certainly exceeded expectations. This property is in a quiet location and within walking distance to the Now Arena, Cabelas and a very nice restaurant. The hotel was spotlessly clean and the breakfast was delicious. The food and beverage manager is super friendly and helpful - he really enjoys his job! We were in town for a family event and will definitely return the next time we’re in town.

      Diana, 2 night family trip, Sep 10, 2021

      Verified Hotels.com guest review

    See all 133 reviews