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naera Hotel Xitang

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Courtyard
Indoor pool
Indoor pool
Indoor pool
Watertown Deluxe Room (Twin) | Premium bedding, down duvets, free minibar, in-room safe

Overview of naera Hotel Xitang

naera Hotel Xitang

5.0 star property
Waterfront hotel with spa, near Yanyu Gallery

0 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
588 Zhenguan Road, Jishan, Jiaxing, Zhejiang, 314102
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • 24-hour business centre
  • Conference centre
For families
  • Free cots/infant beds
  • Children's pool
  • Private bathroom
  • Separate bath and shower
  • Separate dining area
  • Separate sitting area

Room options

About this area

Getting around

  • Jiashan South Station - 35 min drive
  • Jinshan North Station - 45 min drive

About this property

naera Hotel Xitang

Naera Hotel Xitang is a great choice for a stay in Jiaxing. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with deep-tissue massages, facials or body treatments. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a 24-hour fitness centre.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 164 rooms

Arriving/Leaving

  • Check-in time starts at noon
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Free on-site extended parking
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children's pool
  • Local/corner shop

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (10764 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Library
  • 24-hour fitness centre
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Lift
  • Wheelchair accessible

Languages

  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Free stocked minibar
  • Wet bar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Children's dressing gowns and children's slippers
  • Iron/ironing board (on request)
  • Laundry detergent

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Free rollaway/extra bed

What to enjoy

  • In-room massage
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Electronic bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

清凉心 has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 268 per person (approximately)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

naera Hotel Xitang Hotel
naera Hotel Xitang Jiaxing
naera Hotel Xitang Hotel Jiaxing

Frequently asked questions

Does naera Hotel Xitang offer free cancellation for a full refund?
Yes, naera Hotel Xitang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at naera Hotel Xitang?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at naera Hotel Xitang?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at naera Hotel Xitang?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at naera Hotel Xitang?
Yes, there's free self, valet and extended parking. Parking spaces may be limited.
What are the check-in and check-out times at naera Hotel Xitang?
You can check in starting at noon. Check-out time is noon. Express check-in and check-out are available.
What is there to do at naera Hotel Xitang and nearby?
Naera Hotel Xitang has a spa, an indoor pool and a 24-hour fitness centre, as well as an arcade and a garden.
Are there restaurants at or near naera Hotel Xitang?
Yes, there are 3 on-site restaurants.
Does naera Hotel Xitang have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around naera Hotel Xitang like?
Naera Hotel Xitang is located on the waterfront in Jiashan, a short 13-minute walk from Xitang Ancient Town.

Overall score and ratings

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