Shangri-La Le Touessrok, Mauritius

Photo gallery for Shangri-La Le Touessrok, Mauritius

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Private beach, white sand, free beach shuttle, beach cabanas
Private beach, white sand, free beach shuttle, beach cabanas
Private beach, white sand, free beach shuttle, beach cabanas
2 outdoor pools, pool umbrellas, sun loungers

Overview of Shangri-La Le Touessrok, Mauritius

Shangri-La Le Touessrok, Mauritius

5.0 star property
Beachfront hotel in Trou d'Eau Douce with spa and free beach shuttle

9.2/10 Superb

313 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
The price is S$547
Price available on 20/08/2022
Map
Trou D'Eau Douce, Trou d'Eau Douce
Main amenities
  • Daily housekeeping
  • On a private beach
  • 5 restaurants and 2 beach bars
  • Full-service spa
  • 2 outdoor pools
  • Free children's club
  • Free beach shuttle
  • 4 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Beach umbrellas
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • On a private beach

Getting around

  • Sir Seewoosagur Ramgoolam Intl. Airport (MRU) - 36 min drive
  • Airport shuttle (surcharge)
  • Free beach shuttle

About this property

Shangri-La Le Touessrok, Mauritius

Shangri-La Le Touessrok, Mauritius offers a private beach where you can enjoy cabanas, beach umbrellas, and beach massages, plus you'll have access to onsite snorkeling, parasailing, and windsurfing. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Republik restaurant, one of 5 restaurants, offers a beachfront location and serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 beach bars, a free kid's club, and a poolside bar. Fellow travelers like the pool and helpful staff.

Languages

Chinese (Mandarin), Dutch, English, French, German, Hindi, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 203 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM - 5 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby

Transfers

  • Airport shuttle*

Offsite

  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 5 restaurants
  • 2 beach bars
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Children's games
  • Toys
  • Cabinet locks
  • Pool gate

What to do

  • On a private beach
  • Free beach shuttle
  • Tennis
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Archery
  • Golfing
  • Mountain biking
  • Helicopter/airplane tours
  • Kayaking
  • Sailing
  • Snorkeling
  • Surf lessons
  • Windsurfing
  • Evening entertainment
  • Karaoke
  • Shopping
  • Pool table
  • Table tennis
  • Fishing
  • Ecotours nearby
  • Horse riding nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Ziplining nearby

Working away

  • Business center
  • 2 meeting rooms
  • Computer station
  • Conference center (1324 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Beach cabanas (surcharge)
  • Free beach shuttle
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Bike storage
  • Golf caddy on site
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • Built in 1978
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • 24-hour fitness center
  • 18 holes of golf
  • Golf driving range on site
  • 2 outdoor pools
  • Arcade/game room
  • Bicycle parking
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • Spa tub
  • 4 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Languages

  • Chinese (Mandarin)
  • Dutch
  • English
  • French
  • German
  • Hindi
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • 40-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Memory foam mattress
  • Free crib/infant bed

What to enjoy

  • In-room massage
  • Balcony
  • Individually furnished

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Restaurant dining guide

Special features

Spa

Chi, The Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 5 years old are not allowed in the spa.

Dining

Republik restaurant - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Kushi - Overlooking the ocean, this fine-dining restaurant specializes in seafood and serves dinner only. Reservations are required. Open daily.
Safran - This poolside fine-dining restaurant specializes in Indian cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Le Bazar - This poolside buffet restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. A children's menu is available. Open daily.
Ilot Mangénie Beach Club - This beachfront seafood restaurant specializes in seafood and serves lunch only. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) Gala Dinner per adult: EUR 180
  • Christmas Eve (24 December) Gala Dinner per child: EUR 90 (from 6 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 375
  • New Year's Eve (31 December) Gala Dinner per child: EUR 188 (from 6 to 11 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • TV service is available for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 5 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Touessrok
Touessrok Hotel
Touessrok Hotel Trou d'Eau Douce
Touessrok Trou d'Eau Douce
Shangri-La's Touessrok Resort Trou d'Eau Douce
Shangri-La's Touessrok Trou d'Eau Douce
Shangri-La's Touessrok
Shangri-La's Touessrok Resort
Shangri La's Le Touessrok Resort Spa
Shangri-La Le Touessrok, Mauritius Hotel
Shangri-La Le Touessrok, Mauritius Trou d'Eau Douce
Shangri-La Le Touessrok, Mauritius Hotel Trou d'Eau Douce

Frequently asked questions

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

May, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mateusz, 7-night trip
Verified Expedia guest review

2/10 Poor

Not as expected! Photos of the room and Hotel being showing are not match with reality!
Abdulwahab, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

every thing wonderful
Ghada, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent service, staff were very friendly and went above and beyond to help. Had a wonderful experience.
Kiran, 5-night romance trip
Verified Expedia guest review

4/10 Fair

Would not Rush back, utterly disappointed
I want to say that the experience here was unforgettable and that I would love to come back, but I cannot. I understand that 18 Months of Covid and therefore the tourist industry was depleted, however it just seemed that everything here was to recoup the lost money without Service or otherwise without thinking what you are the hotel offering in mind at the time... The 'hot' buffet food, either Breakfast, Lunch or Dinner, was stone cold, the vegetarian options were completely light to nothing and variety was terrible. Adding salt to the wound you spent equivalent £15 for a vege side dish, sandwich, pasta etc which was heavily fried with tonnes of butter. Also most vege dishes in any of the restaurants were mostly onions especially in the Indian restaurant. For a £600 a night hotel the amenities were poor, the restaurants were fully booked if not closed on most nights and had to spend a day just booking things up, I understand covid however this was legitimately down to restaurant capacity due to other places being shut and not because of social distancing The only decent meal we had was the Japanese restaurant the chef was attentive, made us something we can have that was not a variation of courgette, pepper and onions deep fried in butter and bland. I would rather choose another newer hotel and upgrade for the price I paid. Will never visit a Shangri La again
5-night trip
Verified Hotels.com guest review

8/10 Very good

5-night trip
Verified Hotels.com guest review

8/10 Very good

Julie, 8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A little bit of paradise
Wonderful stay. Friendly, welcoming. Suite is beautiful. Excellent food choices. Just perfect.
stuart, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paradise to ourselves!
We have just returned from an 8 night stay at Shangri-La Le Touessrok, where we had the most incredible stay and experience. This is our second time staying at the Shangri-la in Mauritius and it didn’t disappoint, regardless of the current covid restrictions, the team did their upmost to ensure we were well looked after for the duration of our stay. On our first day, we were welcomed into the hotel by Sunil, who instantly made us feel at home and continued to ensure our stay was nothing less than exceptional. The special touches such as the resort tour, hotel history/stories and the special gifts sent to our room, Sunil went above and beyond to personalise our stay. During the 8 nights, we were able to enjoy many different restaurant themed nights, with the beach BBQ and Mauritian nights being our personal favourites. The daily menu's had been carefully curated to enable us to experience all restaurants available in the Shangri-la under one roof due to the current capacity of the hotel. Andreas, Bobby and the team we were always on hand to offer recommendations and were happy to accommodate any requests. Thank you to Nitish and the bar team for always looking after us during Happy Hour and ensuring our glasses were never empty!
Daley, 7-night trip
Verified Hotels.com guest review