Hotel is very good; staff very nice and helpful, breakfast was good and worth the extra cost. Room very comfortable, tasteful and clean. Only let down by the airport transfer that took over an hour to come. We had already had a 90 minute delay from Heathrow, (obviously not the fault of the hotel), but the shuttle to the hotel was meant to be every 30 minutes. So by the time we arrived, not in the best of moods, but beside that the hotel was good!