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Flyzoo Hotel - Alibaba

4.5 star property
Luxury hotel with 3 restaurants, connected to a shopping centre, near Wulin Square

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Flyzoo Hotel - Alibaba

Blackout curtains, soundproofing, iron/ironing board, free WiFi
Exterior detail
Lobby
Lobby
Restaurant

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Non-smoking
    Non-smoking
  • Gym
    Gym
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Vending machine
Feel at home
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is S$101
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Hollywood Deluxe King

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Hollywood Deluxe King

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand King

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Grand King

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Hollywood Deluxe Twin

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Hollywood Deluxe Twin

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 36 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Hollywood Deluxe with Balcony

Terrace/patio

Hollywood Deluxe with Balcony

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Deluxe Suite

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Luxury Suite

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Executive Twin Room

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Premier Room, 1 Bedroom

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Premier Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Executive Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

Similar properties

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Courtyard by Marriott Hangzhou Wulin
Pool
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Free parking
Free WiFi
9.2 out of 10, Wonderful, (515)
The price is S$103
includes taxes & fees
24 Nov - 25 Nov
Courtyard by Marriott Hangzhou Wulin
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About the area

Map
Wenyixi Road / Jucheng Road, Yuhang District, Hangzhou, Zhejiang, 311121

What's nearby

  • Hangzhou Tower Shopping Mall - 11 min walk
  • Wulin Square - 13 min walk
  • Hangzhou China Silk Town - 3 min drive
  • West Lake - 3 min drive
  • Zhejiang University Yuquan Campus - 4 min drive

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 38 min drive
  • East Railway Station - 16 min drive
  • East Railway Station (East Square) Station - 17 min drive
  • Hangzhou East Railway Station - 19 min drive
  • Wulin Square Station - 7 min walk
  • Wulinmen Station - 9 min walk
  • Fengqi Road Station - 17 min walk

Restaurants

  • ‪映山会馆 - ‬1 min walk
  • ‪绿茶 - ‬1 min walk
  • ‪天目山庄 - ‬1 min walk
  • ‪杭州方辰纺织有限公司-业务部 - ‬1 min walk
  • ‪杭州采泰装饰监理有限公司 - ‬1 min walk

About this property

Flyzoo Hotel - Alibaba

Flyzoo Hotel - Alibaba puts you a short five-minute drive from West Lake. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at one of the 3 restaurants or unwind with a drink at the bar/lounge. Public transportation is only a short walk: Wulin Square Station is 7 minutes and Wulinmen Station is 9 minutes.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 289 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: anytime
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (CNY 60 per night; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service

Travelling with children

  • Toys

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Terrace
  • 24-hour fitness centre
  • Shopping centre on-site
  • Lockers available
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: CNY 1000.0 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 98 for adults and CNY 49 for children

Parking

  • Self-parking costs CNY 60 per night with in/out privileges

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.

Also known as

Flyzoo Hotel Alibaba
Flyzoo Hotel - Alibaba Hotel
Flyzoo Hotel - Alibaba Hangzhou
Flyzoo Hotel - Alibaba Hotel Hangzhou

Frequently asked questions

Does Flyzoo Hotel - Alibaba offer free cancellation for a full refund?
Yes, Flyzoo Hotel - Alibaba does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Flyzoo Hotel - Alibaba?
Sorry, pets aren't allowed.
Is parking offered on site at Flyzoo Hotel - Alibaba?
Yes. Self-parking costs CNY 60 per night.
What are the check-in and check-out times at Flyzoo Hotel - Alibaba?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Flyzoo Hotel - Alibaba and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Flyzoo Hotel - Alibaba?
Yes, there are 3 on-site restaurants.
What's the area around Flyzoo Hotel - Alibaba like?
Flyzoo Hotel - Alibaba is a short 7-minute walk from Wulin Square Station and 11 minutes' walk from Hangzhou Tower Shopping Mall.

Flyzoo Hotel - Alibaba Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Fair

Michael, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

It’s clean, facilities and amenities are modern and advance, although not state of the art yet. Staff are friendly. Had difficulty getting to the hotel from the airport as the taxi driver has not heard about the hotel and we spent almost half an hour looking up the directions for him. We could not find any contact number to call the hotel from the website. There’s a wide variety of cafes and eateries, however, most of them only opens at 10am. We could only find 3 open before 10am
Tuan Keong, 1-night trip
Verified Expedia guest review

10/10 Exceptional

shuou, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay in Hangzhou after changing 3-4 different hotels
shuou, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay. Nice room. Very good breakfast. Very clean. Will definitely stay there again.
FJ, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

SZE YIN SIDNEY, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Love the design, cleanliness, and location
1-night business trip
Verified Expedia guest review

6/10 Good

Interesting concept, but still experimental
If you are not Chinese citizen or long-term resident, you don't get to enjoy much. Self-checkin is only for guests with a Cinese ID card, so foreigners need to br checkedbin manually, and they do not even have a piece of paper to give you for the room # or wifi pass. If you are a foreigner, again, you don't get to use Alipay, so you cannot use vending mac/ine, you cannot order roomservice etc. I don't speak Chinese, and the smart speaker in the room only understand Cinese. Face recognition key was convenient, but nothing notable. Nowadays, the China government is restricting foreigners w/o Cinese bank account to use mobile paymebt apps, so this place is not for visitors. Self check in was more efficient at CitizenM than here. Without Alipay, again, you don't get to enjoy the nearby shopping mall either. Besides those, breakfast was very very good.
1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Beyond robotic. Great!
Amazing stay ( 22/8/2019) to explore the technology and the comfort level is beyond and above the similar ranking hotel. I want to praise the lady officer who helped me to search & book restaurant in Hangzhou city, ordered the taxi service to send us there, even monitored the restaurant booking status and willing to update me via her WeChat. Obviously, it’s not a robotic environment when you need human touch. The officers ( including one more senior gentleman, her superior, I guess) were there to assist to meet my needs, it’s beyond their hotel provision but they gave me the good impression about the hospitality and feel good. Thanks you, you know who you are.
Gan Ping, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Pauline, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The robot for coffee and cocktail is cool.
5-night business trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

Modern, clean, high tech and comfort. Beside hotel have mall and supermarket.
1-night family trip
Verified Expedia guest review

8/10 Very good

AI experience is refteshing! The tutorial of how to use the facility is in Chinese. Those who do not soeak the language may not get to enjoy them.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

2/10 Poor

The hotel is out in nowhere (false advertisement)
I chose this hotel as advertised as "one mile from the city center" on the strength of its proximity to downtown. It turned out that it was some 10 miles away from the city. Upon inquiry the front desk staff just told us to "ask Expedia." So we called the customer service of the Hotels.com. After one-hour conversation, all the service rep could tell us was "we've been trying to contact the hotel but it doesn't take our call. Why don't you cancel the current reservation and book another one on our website?" We were too tired to do so after the long journey, so we checked in. But the inconvenient location of the hotel completely spoiled our travel plan. The customer service sent me a few emails, promising to get back to us within 48 hours, but it never did. The hotel was otherwise acceptable, but the terrible experience caused by the false advertisement simply cancel out everything else.
Takayuki, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

주플라이 알리바바 인근 비즈니스
트윈배드룸타입이였는데 방이 두개 별도 되어있었고, 화장실도 2개로 편했습니다. 다만 냉장고가 없었고(스캔하여 로봇서비스), 겍실 내 영어 번역이 없어서 중국어를 몰라서 좀 어려웠습니다. 추가로 조식은 괜찮았고, 알리바바 a타운과 매우 근접하며 인근에 식당 많이 있습니다.
wonjun, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ang, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

地方新淨，智能化服務，我會比4.5星星
Hoi Yan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

最高
今までに宿泊したことのないタイプのホテルです。 快適でした。 但し、HOTELS.COMの地図の場所が違う。
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

깨끗한 내부와 현대식 시스템을 갖춤. 단지 서호에서 택시비 100위안거리가 아쉬움.
YONGKUG, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

很好的酒店，有机器人送水到房间。
Chao, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Walaipan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review