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All properties in Aalborg, Nordjylland, Denmark

Helnan Phønix Hotel

4-star hotel with bar/lounge, near Aalborg Historical Museum

  • Free WiFi
From
S$137

Image gallery

  • Lobby Sitting Area
  • Lobby Sitting Area
  • Double Room, 2 Twin Beds - Living Area
  • Junior Room, 1 King Bed - Bathroom
  • Lobby Sitting Area
Lobby Sitting Area. Image 1 of 55.
1 / 55Lobby Sitting Area
Vesterbro 77, Aalborg, DK-9000, Denmark
7.8.Good.
  • Old and worn out bathroom. Small tv. Noisy. Not impressed.

    Sep 14, 2021

  • helnan er et gammelt hotel men renoveret. Dog ikke 4* værdigt. morgenmmaden er for dårlig…

    Aug 30, 2021

See all 1,235 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Dining options
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 224 smoke-free guestrooms
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Fitness center
  • Self parking

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Hair dryer

What’s around

  • In Aalborg Centrum
  • Aalborg Historical Museum - 2 min walk
  • Budolfi Cathedral - 3 min walk
  • Jomfru Ane Gade - 4 min walk
  • Jens Bangs Stenhus - 5 min walk
  • Utzon Center - 10 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Single Room, 1 Twin Bed
  • Double Room, 1 King Bed
  • Triple Room
  • Family Quadruple Room
  • Junior Room, 1 King Bed
  • Quadruple Room
  • Double Room, 2 Twin Beds

Location

Vesterbro 77, Aalborg, DK-9000, Denmark
  • In Aalborg Centrum
  • Aalborg Historical Museum - 2 min walk
  • Budolfi Cathedral - 3 min walk

What’s around

Landmarks

  • In Aalborg Centrum
  • Aalborg Historical Museum - 2 min walk
  • Budolfi Cathedral - 3 min walk
  • Jomfru Ane Gade - 4 min walk
  • Jens Bangs Stenhus - 5 min walk
  • Utzon Center - 10 min walk
  • House of Music - 14 min walk
  • Aalborg Tower - 15 min walk
  • Aalborg Zoo - 20 min walk
  • Gigantium Arena - 3.9 mi / 6.3 km

Getting around

  • Aalborg (AAL) - 11 min drive
  • Aalborg Station - 10 min walk
  • Aalborg Vestby Station - 10 min walk
  • Lindholm Station - 7 min drive

At a glance

Hotel size

  • This hotel has 224 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (DKK 75 per day)
  • Onsite parking limited

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Fitness facilities
  • Golfing nearby

Working away

  • Conference space
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 3
  • Elevator
  • Terrace
  • Television in common areas

Accessibility

  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • Danish
  • English

In the room

Home comforts

  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Brigaderen - This lobby lounge serves breakfast only. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of DKK 120 for adults and DKK 120 for children (approximately)
  • Credit card charges are subject to an extra charge

Children & extra bedsPay at property

  • Cribs/infant beds are available for DKK 100.0 per day

ParkingPay at property

  • Uncovered self parking costs DKK 75 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash.

Also known as

  • Helnan Phoenix
  • Helnan Phønix
  • Helnan Phønix Hotel Hotel
  • Helnan Phønix Hotel Aalborg
  • Helnan Phønix Hotel Hotel Aalborg
  • Helnan Phoenix Aalborg
  • Helnan Phoenix Hotel
  • Helnan Phoenix Hotel Aalborg
  • Phønix Hotel Aalborg
  • Phønix Aalborg
  • Phønix
  • Helnan Phønix Hotel Aalborg
  • Helnan Phønix Aalborg

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Helnan Phønix Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs DKK 75 per day. Parking spots may be limited.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 4:00 PM - midnight. Check-out time is 11 AM.
  • Yes. Nearby restaurants include Azzurra (3-min walk), 1000fryd (3-min walk), and Den Bette Kro (3-min walk).
  • Maintain your daily exercise routine at the gym.
7.8.Good.
  • 10.0.Exceptional

    Fint gammelt centralt placeret hotel

    Et gammelt godt hotel, centralt i Aalborg. Men gammel elevator og en del trappe på de forskellige etager, hvis man bliver placeret længst ude i hotellet. Men ellers et meget fint sted med det der skal være for at man får en god oplevelse og overnatning.

    Søren, 1 night trip, Aug 22, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Corona pas

    Indcheckning ingen problemer. Rengørring efter første nat, havde de ikke gjort, skraldespand, ordnet senge, badeværelse og håndklæder. Det er første gang jeg har set dette, i de godt 20 år jeg har boet på hotellet. Rabat på regning var ikke muligt, nok fordi jeg havde booket gennem Hotels.Com Corona morgenmads pas bliver ikke overholdt, syntes ikke det er godt nok. Man kan komme fra gaden, gå ind og tage morgenmad uden check eller bo på hotellet.

    Jørgen, 2 night family trip, Aug 19, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Slitent hotell

    Dette hotellet ligger meget sentralt og fint. Det er slitent og enkle rom. Det er et rimelig hotell i forhold til andre og svarer til prisen. Et greit overnattingssted dersom du skal tilbringe tiden utenfor hotellet og kun benytte til å sove. God frokost.

    Tor, 1 night trip, Aug 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fin dag i Aalborg

    Ivar, 1 night trip, Jul 26, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    God beliggenhed, service samt morgenmad. Værelserne er meget varme om sommeren, mangler aircondition samt et køleskab til drikkevare.

    Frank, 2 night trip, Jul 25, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Fantastisk central beliggenhed - fin betjening af personale. Dårlig respekt for og pleje af hotellets historie. Dårlig håndtering af de fysiske "detaljer" mange steder på hotellet.

    Karsten Holm, 3 night trip, Jul 25, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice and reasonably priced in Aalborg C

    Nice old hotel in the absolute center of the city. Within walking distance of shops, restaurants, sights, etc etc. Very serviceminded and pleasant staff. Parking in direct connection with the hotel. even the elevator is memorable. I will be back!

    Erik, 1 night trip, Jul 18, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Good choice

    Well situated and nice

    2 night trip, Jun 1, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Dejligt sted

    Dejligt at I havde fået restaureret Hotellet, virkeligt flot.. så mangler badeværelserne bare... 🤗

    Lars Wilcken, 1 night business trip, Oct 26, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    God pris og yderst central beliggenhed

    Billigt og yderst central beliggenhed samt masser af parkering

    Renee, 1 night trip, Oct 23, 2020

    Verified Hotels.com guest review

See all 1,235 reviews