Choose dates to view prices

Helnan Phønix Hotel

Photo gallery for Helnan Phønix Hotel

Double Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Junior Room, 1 King Bed | Bathroom | Hair dryer, towels
Fitness facility
Junior Room, 1 King Bed | Bathroom | Hair dryer, towels

Overview of Helnan Phønix Hotel

VIP Access

Helnan Phønix Hotel

4.0 star property
4-star hotel with bar/lounge, near Aalborg Historical Museum
8.4 out of 10 Very good
8.4/10 Very good

1,111 verified guest reviews

Property highlights

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Connecting rooms available
  • Gym
  • Bar
Vesterbro 77, Aalborg, DK-9000
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Fitness centre
  • Self parking
  • Bar/lounge
  • Room service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Laundry service
  • Conference space
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Lift

Room options

About this area

What's nearby

  • In Aalborg Centrum
  • Jomfru Ane Gade - 1 min drive

Getting around

  • Aalborg (AAL) - 11 min drive
  • Lindholm Station - 7 min drive
  • Aalborg Station - 9 min walk
  • Aalborg Vestby Station - 10 min walk


  • Caspars - 1 min walk
  • Aktuel Aalborg ApS - 3 min walk
  • Cafe Friends - 2 min walk
  • Restaurant Textur - 2 min walk
  • Fru Ronne - 3 min walk

About this property

Helnan Phønix Hotel

A great choice for a stay in Aalborg, Helnan Phønix Hotel is only 3.8 mi (6.1 km) from the airport. You can visit the fitness centre for a workout or unwind with a drink at the bar/lounge. The helpful staff and central location get good marks from fellow travellers.


Danish, English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 224 rooms
  • Arranged over 5 floors


  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets allowed (dogs only)*
  • Service animals welcome
  • Specific rooms only*
  • Pets must be supervised


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Uncovered on-site self-parking (DKK 150 per day)
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

What to do

  • Golfing nearby

Working away

  • Meeting rooms
  • Conference space


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff


  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre


  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features


Brigaderen – This lobby lounge only serves breakfast. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately DKK 125 for adults and DKK 125 for children
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Cots/infant beds are available for DKK 100.0 per day


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of DKK 200 per accommodation, per stay


  • Uncovered self-parking costs DKK 150 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a smoke detector and a security system on site.
This property accepts credit cards and cash.

Also known as

Helnan Phoenix
Helnan Phoenix Aalborg
Helnan Phoenix Hotel
Helnan Phoenix Hotel Aalborg
Phønix Hotel Aalborg
Phønix Aalborg
Helnan Phønix Hotel Aalborg
Helnan Phønix Aalborg
Helnan Phønix
Helnan Phønix Hotel Hotel
Helnan Phønix Hotel Aalborg
Helnan Phønix Hotel Hotel Aalborg

Frequently asked questions

Does Helnan Phønix Hotel offer free cancellation for a full refund?
Yes, Helnan Phønix Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Helnan Phønix Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Helnan Phønix Hotel?
Yes, dogs are welcome. There's a charge of DKK 200 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Helnan Phønix Hotel?
Yes. Self-parking costs DKK 150 per day. Parking spaces may be limited.
What are the check-in and check-out times at Helnan Phønix Hotel?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM.
What is there to do at Helnan Phønix Hotel and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Helnan Phønix Hotel like?
Helnan Phønix Hotel is in Aalborg Centrum, a short 9-minute walk from Aalborg Station and 3 minutes' walk from Aalborg Monastery. Travellers say that the area is central and good for shopping.



Very good




Staff & service




Property conditions & facilities




4/10 Fair

Nis Peder, 1-night trip
Verified guest review

8/10 Very good

Torun Rosenberg, 2-night trip
Verified guest review

8/10 Very good

kurt, 1-night trip
Verified guest review

10/10 Exceptional

Aline Berg, 2-night trip
Verified guest review

8/10 Very good

Rikke, 1-night trip
Verified guest review

10/10 Exceptional

Victoria, 3-night trip with friends
Verified guest review

10/10 Exceptional

Lars, 1-night trip
Verified guest review

2/10 Poor

Kristine, 3-night trip
Verified guest review

8/10 Very good

Bente, 3-night trip
Verified guest review

10/10 Exceptional

Christian, 1-night trip
Verified guest review