Helnan Phønix Hotel, Aalborg - Updated Price, Reviews & HD Photos

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Double Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Room, 1 King Bed | Bathroom | Hair dryer, towels

Overview
Rooms
Location
Amenities
Policies

VIP Access

4-star hotel with bar/lounge, near Aalborg Historical Museum

8.4/10 Very good

1,111 verified Hotels.com guest reviews

Property highlights

Pet-friendly

Parking available

Free WiFi

Connecting rooms available

Gym

Bar

Vesterbro 77, Aalborg, DK-9000

Main amenities

Daily housekeeping
Breakfast available
Fitness centre
Self parking
Bar/lounge
Room service
Terrace
24-hour front desk
Coffee/tea in a common area
Front desk safe
Laundry service
Conference space

For families

Connecting/adjoining rooms available
Private bathroom
Television
Terrace
Daily housekeeping
Lift

Room options

About this area

What's nearby

In Aalborg Centrum
Jomfru Ane Gade - 1 min drive

Getting around

Aalborg (AAL) - 11 min drive
Lindholm Station - 7 min drive
Aalborg Station - 9 min walk
Aalborg Vestby Station - 10 min walk

Restaurants

Caspars - 1 min walk
Aktuel Aalborg ApS - 3 min walk
Cafe Friends - 2 min walk
Restaurant Textur - 2 min walk
Fru Ronne - 3 min walk

About this property

Helnan Phønix Hotel

A great choice for a stay in Aalborg, Helnan Phønix Hotel is only 3.8 mi (6.1 km) from the airport. You can visit the fitness centre for a workout or unwind with a drink at the bar/lounge. The helpful staff and central location get good marks from fellow travellers.

Languages

Danish, English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Gloves available

Hand sanitiser provided

This information is provided by our partners.

At a glance

Hotel size

224 rooms
Arranged over 5 floors

Arriving/Leaving

Check-in time from 3:00 PM until midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Pets

Pets allowed (dogs only)*
Service animals welcome
Specific rooms only*
Pets must be supervised

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Uncovered on-site self-parking (DKK 150 per day)
On-site parking is limited

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)

What to do

Golfing nearby

Working away

Meeting rooms
Conference space

Services

24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff

Facilities

3 buildings/towers
Safe-deposit box at front desk
Terrace
Television in common areas
Fitness centre

Accessibility

Lift
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)

Room amenities

Be entertained

Television
Cable TV channels

Home comfort

Iron/ironing board (on request)

Sleep well

Hypo-allergenic bedding
Bed sheets provided

Freshen up

Private bathroom
Bath or shower
Hairdryer
Towels

Stay connected

Desk
Free WiFi
Phone

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Guidebooks/recommendations

Special features

Dining

Brigaderen – This lobby lounge only serves breakfast. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately DKK 125 for adults and DKK 125 for children
Credit card charges are subject to an extra charge

Children & extra beds

Cots/infant beds are available for DKK 100.0 per day

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of DKK 200 per accommodation, per stay

Parking

Uncovered self-parking costs DKK 150 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing that there's a smoke detector and a security system on site.

This property accepts credit cards and cash.

Also known as

Helnan Phoenix

Helnan Phoenix Aalborg

Helnan Phoenix Hotel

Helnan Phoenix Hotel Aalborg

Phønix Hotel Aalborg

Phønix Aalborg

Phønix

Helnan Phønix Hotel Aalborg

Helnan Phønix Aalborg

Helnan Phønix

Helnan Phønix Hotel Hotel

Helnan Phønix Hotel Aalborg

Helnan Phønix Hotel Hotel Aalborg

Frequently asked questions

Does Helnan Phønix Hotel offer free cancellation for a full refund?

Yes, Helnan Phønix Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Helnan Phønix Hotel?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Are pets allowed at Helnan Phønix Hotel?

Yes, dogs are welcome. There's a charge of DKK 200 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Helnan Phønix Hotel?

Yes. Self-parking costs DKK 150 per day. Parking spaces may be limited.

What are the check-in and check-out times at Helnan Phønix Hotel?

You can check in from 3:00 PM - midnight. Check-out time is 11 AM.

What is there to do at Helnan Phønix Hotel and nearby?

Maintain your daily exercise routine at the gym.

What's the area around Helnan Phønix Hotel like?

Helnan Phønix Hotel is in Aalborg Centrum, a short 9-minute walk from Aalborg Station and 3 minutes' walk from Aalborg Monastery. Travellers say that the area is central and good for shopping.

8.4

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.7/10

Amenities

7.5/10

Property conditions & facilities

8.1/10

Eco-friendliness